Active since Jun 2021
My broker deals with them on my behalf and I've only claimed once for Gap but was very impressed with the service and turnaround time.
I've had a couple of installations from Magnador and been very happy. A few weeks ago I called them late on a Friday afternoon because the slam lock on an outside security gate was stuck. No problem at all for them to arrive on Monday and replace the lock free of charge. Well Done Magnador.
After months of complaining about throttling while streaming we gave one months written email notice to cancel. After a couple of weeks they came back and said that wasn't acceptable notice, we should have put it on their portal and now we need to pay for another full month! How were we to know and surely written notice is proper legal notice. After huge fights we managed to get it cancelled. I feel sorry for the people (particularly a guy called Sello who tried very hard) who work there but will never go back. Moved to Afrihost and so far very happy.
Ordered a headboard late on Friday afternoon. Received email confirmation and tracking details. Monday another email saying order on the way. Tuesday morning they called to say delivery is en route. Two nice guys delivered, unwrapped it so we could check it and took all the unwanted wrapping with them. Happy with the headboard too.
A SCAM, took our money and never delivered a thing. Have reported to SAPS but not much chance of getting our money back. Please be warned. They also tried to get additional money out of us for a courier service which is also fake.