P
Paul M
Active since Jun 2021
4
Reviews
0
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Reviews
4 reviews5 months ago
Exemplary service re...
Exemplary service received yesterday from the Outsurance Team with annual my review call.
53 replies
24 months ago
Bitterly Disappointed Samsung Customer !!
We bought a brand new Samsung TV : 70"TU7000UHD4K on the 5th November 2020 for R15999.00, after just 19 months on the 23/6/22 the Front Panel had to be replaced which was covered by the Warranty, we are retired pensioners who look after our things & don't spend excessive time watching this TV which is in our lounge. On the 23rd April 2024 the same issue occurred with the front tv panel not generating a picture as confirmed by Golden Mile Electronics a partner of Outsurance our insurance company, only 22months after being replaced, very disappointing & frustrating, as this was a "factory fault " which Samsung later acknowledged with this model we bought. Insurance won't cover a technical issue with the TV for understandable reasons, so the onus was ours & Samsung were missing in action when we needed them most, global company, massive brand but clearly only in it for the profitability & not interested in their customers, disgruntled & disgusted to put it mildly, will definitely not be voting for Samsung with my next appliance purchase thats for sure!!
106 replies
46 months ago
Very professional an...
Very professional and courteous service
134 replies
59 months ago
Exceptional service.
The service & collaboration we received from Andre @ Apple Properties was exemplary, he went above and beyond what was required, and nothing was ever any trouble. Would definitely recommend his professional services & engaging disposition to any serious buyers.
0 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)