Adéle van der Linde

Active since Jun 2021

Reviews

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Reviews

8 reviews

10 months ago

Delivery champions

I sincerely and honestly sent RAM from pillar to post recently, changing delivery addresses twice and demanding early delivery twice. They were turned away by a security guard and tried again. The customer care centre sailed through the process like champions and were super helpful, every time promising to try their best and succeeding every time. To cut a long story short, the student got his precious package in time to meet his deadlines. I will use RAM again!

1 reply

Discovery Bank

11 months ago

Nothing to complain about.

I'm sitting here reading others' reviews of Discovery Bank and the only thing I can think of to say is that they are either doing something wrong, or people who are happy with Discovery Bank, are not reviewing the bank. I have been banking with Discovery now for two to three years and I'm super happy and satisfied. I hate bank queues. I actually hate all queues... I love being able to call or message my bank and get results immediately. I have never had to get into any kind of queue (not even a call centre queue) to speak to my banker. I just got off a WhatsApp chat with Thabo. My query was resolved so fast! I have misplaced my bank card and just wanted to know how old the card is because Discovery gives a free replacement every 12 months. Oh and by the way, I was able to PAUSE my card and not completely block it, so as soon as I find the card, I will be able to just continue on down the road with my banking with no hassles. This bank keeps reinventing itself. I'm really sorry for those who struggle. I think it's the best bank in South Africa.

2 replies

WeQ4U

11 months ago

Stress-free and affordable

We had a very tricky vehicle registration issue. WeQ4U sorted it out for us and within two weeks we were smiling again. Very affordable, very convenient. I strongly recommend this lovely, stress-free service! Thank you, Hanelie at Panorama branch.

0 replies

Discovery Insure

23 months ago

Still happy!

It's not often that you have to ask your insurance company to NOT be so quick with their service, because you're not ready! Thanks Mbali Dlamini for your speedy assistance with the windscreen claim. We are super satisfied. A happy client yet again. Please keep it up?

1 reply

Discovery Insure

23 months ago

Discovery Insure is the best!

I LOVE Discovery Insure for various reasons, but mainly because when you want to claim, there's no "yada yada". Just service. Zodidi Hlati from the claims department: Amazing communication, speedy resolutions and generally just a stunning person to work with. Thanks for a fantastic insurance experience.

1 reply

SNAPnSAVE

28 months ago

So disappointed!

Snap and save used to be such a fun way of making a couple of extra bucks! Everyone in the household was in trouble if they threw away till slips. Now we can't be bothered anymore. Just like other reviewers here, us loyal snappers have begun experiencing trouble with audits and payouts not happening and the excuses on e-mail from Sharna W at the cashout desk doesn't really help. Now I wanted to cash out my last few Rands to delete the app and I'm told "You have to snap some coupons before you cash out for the first time". Heck, I've been snapping and cashing out for years! Taking my energy elsewhere.

0 replies

Oneplan Insurance

50 months ago

Rutendo Adelaide responded fast and friendly

Rutendo Adelaide responded fast and friendly. Value for money having funds to spend at the vet. Overall great experience with OnePlan. I will gladly recommend

1 reply

Oneplan Insurance

63 months ago

OnePlan Pet Insurance

Pet plan: Leratho Phatela - excellent communication skills, assistance and knowledge. I have trust in the company merely due to the prompt and professional advice and service. Haven’t claimed yet. When I do, I expect the same service!

1 reply

Review Distribution

5 Star

7 (87.5%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

1 (12.5%)

Adéle van der Linde

Reviews

Delivery champions

Nothing to complain about.

Stress-free and affordable

Still happy!

Discovery Insure is the best!

So disappointed!

Rutendo Adelaide responded fast and friendly

OnePlan Pet Insurance

Review Distribution

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