LM
Leonard M
Active since Jun 2021
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
Paid up letter
Old mutual sold my account to MBD which I paid in full however now I have to get the clearance certificate from debt counselor but I can't because MBD doesn't want with a paid up letter I call 0115604785 number numerous times and hold for hours but still nothing. Can the please give me my paid up letter and stop playing hide a see with people, when they do collecting call you none stop but when it's time to get what's due to you they playing games. You 7801013078088 Mandla,
56 replies
20 months ago
Unauthorized debt order
I have met up with Ntombie Ngoli saying i am going to get a voucher so i need to swip my card, to my surprise i have been debted with no signature or agreeing to any policy.. Can i please jave my money back and the stupid policy to be cancelled. Please be informed that Mada Miller need to intervene course if i dont get my by tuesday will have to involve aubusman, and all the people that have been ****med by Ntombie IFA will be accountabke
106 replies
25 months ago
PFA unclaimed benefit
This is with create regrets that we have get in to this stage. My father worked for and his employer`s retirement fund were with old mutual PFA, however till to date no feedback and every time we try to follow up no one seems to have the correct information. Can we get a clear understanding and relevant department. Client : Teboho Johannes Makhonofane ID number:6611045527080 Contactable number: 0681569884
58 replies
27 months ago
Unclaimed benefits for my father W0205553
I Joseph Konote 9905155852081 have unclaimed benefit regarding my father Johannes Konote 6107055482084 whom passed on 2014. I have been trying to contact the company with no success, however fairheads confirmed that the funds where paid to them to distribute to beneficiaries, however because I was a minner they couldn't pay. Now I'm trying to get my share yet they say stories that benefits where paid to my mother whereas my Lil sister's benefit where kept for her till fund where released last for her. Can I please get forms to fill and total benefit confirmation of the amount due to me.
58 replies
27 months ago
Unclaimed benefits
My father passed on 2014 and my siblings and my mother managed to get their claims paid, however when I claim the benefits due to me no one is taking any action or even responding to my emails. The payment has been done to fairheads but its seems like a problem for them to finalize my request. My name is Joseph (Aupa) Konote ID number 9905155852081 and my late father is Botha Johannes Konote 6107055482084.
58 replies
35 months ago
TRSF kindly release the funds as easy as you where getting them without any deal from month to month.
It's been months, weeks,days and most of all hours speaking Wendy Samie the TSRF claims administrator regarding WS 51496653 S Moloja 13636 31/8/2022. This lady keeps on requesting things she already has in her position for seek of delaying the payout, my biggest problem is when they had the deal with the employer, the employee was not present and all decision where made on his behalf without being involved. But come claim process the employee has to be the one running around like a headless chicken acting as a mediator between the 2 holding the payout. My biggest worry is if the employee contract was terminated by the employer why is so difficult for the pension fund hold to just payout because they know who terminated the contract and when was it terminated. Countless deadlines have been given to TSRF and also by them but still till todate the employee or should I say ex employee still has to run up and down to do follow ups. I mean they know ex employee is no longer receiving or getting any financial assistance anywhere but they expect calls, email for follow ups, I the hell should or will one do follow ups without funds in their pocket ? Things our African brothers and sisters go through once the retirements or pension funds has to be paid. TSRF claims administrator Wendy Samie, stop treating people like ****hub and release the funds, it's been long overdue. You asked for bank statement and ID copy and they where forwarded to you, as per your email kindly release the funds.
0 replies
36 months ago
Bad service no one helping will all paper has been submitted
I wonder how long does sanlam take to pay the provided fund, it's been 4 months an counting now yet no one is responding. All documents has been received but yet still no response or the agent went 9n leave with documents again as per norm. ? Moloja case number 51496653 or 13636 1611518. Do you wanna help us on not, if not will we can forward the matter to ombudsman.
265 replies
39 months ago
Useleless
We have sebnd all the documents required but till today we have not received anything. 6602105587080 Sam moloja 0721893486 Regards Leonard
423 replies
43 months ago
Bad service
It's been 10 days since we have been trying to log a funeral claim but till todate we are being taken up an down. Being told stories that the policy is nolonger active however on the paysheet of the client still appears. You keep asking yourself what kind of fraud are they running whereas the poor family is struggling to make funeral arrangements. Policy number SG48665362 and DS05852718. All documents have been submitted dololo response.
665 replies
57 months ago
claims delay, lost of documents, lack of communication,
We have tried to be patient with your company but the service we receiving is not worth our patience. I have forwarded numerous emails but clearly our request is not being attended to. it`s highly impossible that when someone goes to sick leave, they go with people`s claims and have to wait for her to be well and fit to come back to work so then they can be attended to. There is no way I managed to get hold of the deceased`s company but your company is having problems of getting hold of them for outstanding documents, its highly impossible and the worst part is documents are already in your position but they went to sick leave.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (27.272727272727273%)
1 Star
8 (72.72727272727273%)