SD
Sindisa D
Active since Sep 2009
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Charge Card Application
Process of applying for charge card is so inefficient. It takes for ever to complete the application process with queires sent everytime you address previous queriies. Requiements are not explained fully at the start of the process.
1 reply
3 months ago
Claims experience great was assisted by Joshua and the service was great
Claims experience great was assisted by Joshua and the service was great. He kept checking until the door was opened
1 reply
7 months ago
Poor service
Bad customer experience. No service and non response in queries
0 replies
15 months ago
Poor customer service
We moved to new service provider from 28 February 2025 and Metrofibre was supposed to clear the line for the new service provider. Its been more than two weeks since we have been waiting for Metrofibre to clear the line. The new service provider cannot connect to the line and we don't have wifi
5 replies
15 months ago
Long delays in setting up new line
Long delays in activating the new line. Its two weeks since I have been waiting for RSA Web to set up new line
0 replies
15 months ago
Pathetic Service
Poor customer service, and takes long time to attend to service failures
3 replies
16 months ago
Poorservice
Worst customer service and inefficient finance department. Payments are not allocated on time, leading to service cuts. Despite sending proof of payment multiple times, the payment remains unallocated, and the service remains suspended. They are quick to suspend services but too slow to rectify their own billing issues, resulting in prolonged cut-offs. My line was cut on 20 January 2025 for allegedly missing the November payment, despite having sent the November proof of payment (POP) in December 2024. I resent the POP on 20 January, but my line was only reopened on 24 January."
1 reply
16 months ago
Poor service
Our website SiyahlumaInvest has been down for more that 24hours. Company's call center take long to answer calls - with average waiting period far more 20 minutes
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)