MH
Myles H
Active since Jul 2021
26
Reviews
0
Industries
Reviews
26 reviews1 month ago
*****ulent Debit
(1) On 07 October 2025, I requested the cancellation of the autorenewal of a service - this was not done (2) On 13 October 2025, I reminded you that this cancellation had not been done (3) On 11 March 2026, I again reminded you that this had not been done. You then had the audacity to invoice me for this renewal and debit my account in March 2026 - THAT IS *****. You need to resolve this immediately
1 reply
1 month ago
Get Your Act Together
Hi – I see your inefficiency is in play again. I received a SMS at 10h23 today saying “Tymebank has received R 2 122.48 for your loan account. Thank You I then received a SMS at 12h26 saying that I missed a payment The loan actually went off on 27 February PLEASE GET YOUR ACT TOGETHER
53 replies
2 months ago
Terrible Service
I have your top product - the rain101 with an xtenda - they are not working and I have contacted your team a number of times this week - I keep being assured that it will be sorted urgently but no joy
56 replies
2 months ago
RUDE and UNPROFESSIONAL
Hi – I am extremely unhappy about a very rude email I received about missing my payment. I have a debit order set yup with Tyme Bank and if you fail to action that, then please do not be rude to your clients. I tried calling in but I am noy going to wait online forever.
56 replies
4 months ago
Absolute Ripoff
This company is a complete ripoff - despite me cancelling my subscriptions, they still charged me - I have been a client for many years and have a number of services with them - I would expect to be treated better than this
112 replies
5 months ago
Disgusting Service
I tried to save Dotsure money but they are just being totally unreasonable. My dog was having a spay done - we decided (to save Dotsure money) that the vet could recheck her urinary infection at the same time - she needed to have this check-up done again. Dotsure will not pay for the urinary infection check up as they say it fell with the spaying and that was part of the wellness treatment that has an annual limit. No matter how many times we explain that they are two separate treatments - they continue to argue that it is under wellness. We have been clients for many years and that does not seem to matter to Dotsure
53 replies
7 months ago
Thank you OUTsurance...
Thank you OUTsurance for your exceptional service last week - you make changing insurance details a pleasure
53 replies
10 months ago
Over 30 minute wait on chat
Hi - I have been waiting for over 30 minutes for your technical team to connect with me via chat - and this is the 3rd time today
0 replies
11 months ago
FORTY NINE PERCENT INCREASE IN MONTHLY PREMIUM
I have been a loyal customer for a very long time and this loyalty has been rewarded by my monthly subscription being increased by FORTY NINE PERCENT. That is unheard of and an absolute slap in the face. SHAME ON YOU
106 replies
11 months ago
Poor Service
I have requested a credit card limit increase - I have sent 3 emails to limitincrease@absa.africa - I have received an acknowledgment that my 3 emails were received. I have received no feedback as yet.
58 replies
Review Distribution
5 Star
1 (3.8461538461538463%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
25 (96.15384615384616%)