JS
Johan S
Active since Jul 2021
21
Reviews
0
Industries
Reviews
21 reviews14 months ago
When is "Later"
how many times must I ask for transfer between accounts to do a transfer? It is four days now and 3 requests later and I still get an "oops, there is a problem.Please try again later. No explanation. THREE days! When is "later"
497 replies
20 months ago
Quick efficient service in a busy time.
Although the drop off area was absolutely crowded and the driveway clogged, an assistant was quickly on the scene and gave the full Monty of service including handling our heavy luggage and driving us to departures. Most impressed. Thank you!
53 replies
23 months ago
Standard Bank the Masters of nil card service.
I am sure that the glossy and sweet promises of Standard Bank are written by PRO companies. The only problem is that those messages are not conveyed to the staff, or the staff are so disinterested that they just ignore it. All they have to do is press a button and a standard message is automatically sent to the customer. Mind you, maybe they can not be blamed because they are so busy with paperwork that the cutover is just an irksome bother.
159 replies
26 months ago
How long does it take?
We need some info and requested it on 13 January 2024. On 16 January I clarify their request for more information On 24 January they inform us it has been escalated. Nothing happens. On 18 February we ask what is happening. On 19 February they inform us it is in "Validation" It is now 50 days later. Would you entrust our money to people like this? Hello Peter is just as bad: How do you give them an overseas number when you are allowed only 10 digits
168 replies
28 months ago
Tobi is dead and Xinhle is treating the customer the Vodacom way
Say no more. Thos is still thre vodacom that I know. Here follows my conversation with "Tobi" Select the option below which you need assistance with: tobi Individual Services -tobi - One moment while I try to connect you - tobi - Thank you - tobi - A consultant will be with you shortly. - tobi - My name is Zinhle Patience, how can I help you? - Hi Zinhle. I went to my accout on Internet but can not see my balance. I get an "oops" message - Minutes later: - are you still there? - 10 minutes later: - I have been waiting 10 minutes now. Is there someone there or not? - tobi...............???
258 replies
31 months ago
Passenger care on Turkish Airlines
I can't believe Turkish airlines actually use modern technology. My wife is booked as an assisted passenger. They take her to the aircraft with a wheelchair and then place her in a window seat 22 rows back? How stupid is that?
0 replies
31 months ago
Real help is scarce at Standard Bank
Is there anybody at all somewhere in the Standard Bank citadel that can tell me how to download the App on my laptop? I have sent e mails to all possible addresses and the replies are so substandard I will not even repeat them here
524 replies
36 months ago
Please, just reply, for crying out aloud SABC TV
My TV set has been in storage for the last 2 years. I continued to pay for the licence per credit card, but when their system for payment by card collapsed in 2021 I app**** to cancel the licence. Lots of mail goes back and forth 25 October 2022. Rudy Swartz of the “Audience Service” division informed me what they require to cancel my TV licence no. 190933564 - 27 October 2022. I submit the required documentary proof. - Nothing happens. - 03 November 2022. A final notice from Sylvia Tladi. - 03 November 2022 I reply and attach copies of previous correspondence. - Nothing happens. - 09 May 2023. A final notice from Eugene Edwards - 10 May 2023. Re-send all the info and documentary proof again. - Nothing happens - 08 November 2023 Another final notice from Tommy Sadike. - 08 November 2023. I re-send all the previous info for a third time. - Guess what next????
0 replies
36 months ago
Hello Peter! Is anyone there?
Hellopeter is all about statistics. They think that is a business has rep**** to a complaint, it was a successful event. Not so. I complained about Woodford Car hire and this is what Woodford rep****: "Dear Johan Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback. "We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back. You may email us on *********** Thank you for your support." So I tried to e mail them on ************. Funny thing, the address is unknown! I posted it again and what do you know? I got exactly the same reply. Point is that Hellopeter will log two successful complaints. little knowing exactly the opposite is true. Another thing They only allow 10 digit telephone numbers. If you are not in South Africa, don't bother to complain. I had to insert a **** number for this review to be accepted.
159 replies
37 months ago
Woodford stands for wasteful when you ask an uneasy question.
Three days ago I received this reply from Woodford Car Hire about the dismal access to their rental office at Cape Town International airport: "Dear Johan Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback. We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back. You may email us on *********** Thank you for your support." So I tried to e mail them on ************. Funny thing, the address is unknown! Do yo need any further proof that replying to customer complaints are a copy and paste job for a part time PRO at Woodford? Do you still believe that management take complaints seriously? I bet the will say they tried to phone but the Hellopeter website does not accept overseas numbers
159 replies
Review Distribution
5 Star
1 (4.761904761904762%)
4 Star
3 (14.285714285714286%)
3 Star
2 (9.523809523809524%)
2 Star
2 (9.523809523809524%)
1 Star
13 (61.904761904761905%)