MM
Makapa M
Active since Jul 2021
6
Reviews
0
Industries
Reviews
6 reviews17 months ago
Bad Experience at Louis B Bar at Westin CPT
I had a horrible experience at the Westin Cape Town. I was attending the Africa Tech Festival at the CTICC and got invited to a network & drinks session at the Louis B bar. The lady at the Bar reception refused us entry,didnt ask us to show an invitation and would assist us any further. She made us sit and wait and told us whomever invited us must come collect us. We watched her give entry to people arriving except us. We fekt discriminated and classified,is it colour? Is it classism? Please tell us how staff members are trained because they are horrible biased. After many minutes we eventually got in. She didnt even apologise and was clearly aware and intentional in her behaviour. After we left I called the hotel to complain,the call was transferred to the same lady, she told me I can complain to her manager anytime and she dropped the phone. Appalling customer service for a top class 5 star hotel!!! My company uses them all the time but it doesn’t look like we will in future. The Westin staff seem to be classist and discriminatory against people of colour without knowing who we are or why we are even there. Nx
0 replies
27 months ago
Horrible Useless Customer Service and Bank
Horrible Experience using Capitec Bank and their customer service giving horrible service for my issue. They are not experienced to deal with bank related issues. The only solution they can give me is to go to the bank in this day and age!!
58 replies
46 months ago
PHONE HARRASMENT
Harrasment at its highest form!!! I keep asking for my number to be removed from your system as I am not the person you are looking for and do not owe you anything, but your rude agents keep calling me or dropping the call on me when I request to be never called again. Totally disrespectful cos people can clearly see my name and its not wo they are looking for !!
0 replies
52 months ago
POOR CUSTOMER SERVICE AND TRACKING INFORMATION
I am not getting any updates on Tracking on my order and when I call customer Service number, I wait on hold until I am "caller number 2" and then it either drops or goes on silent. How do we get intouch and even trust that our parcels will be delivered,
0 replies
54 months ago
Great Service
Excellent Service from Lethabo,she took her time,listened to me and was very friendly and helpful.
53 replies
58 months ago
STALKING AND VIOLATION FROM BROOKS AND LUYT
Horrible and Horrendous stalker tendencies from this organization. I have even called numerous times requesting them to remove me from their database as I do not owe them an effin YDE account, they keep contacting the wrong person. All of them told me they wont remove me unless the person who gave them my details calls them and instructs them!! what a joke, clearly they dont know the POPI Act. I will take this further!!
53 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)