GB
Gisela B
Active since Jul 2021
16
Reviews
0
Industries
Reviews
16 reviews5 months ago
Old mutual **** artists
I am giving you till the 12th of Dec to pay back my R362 that you stole from my salary.
0 replies
10 months ago
Locked out of my own account, no access to my own money!!!!!!!!
So about a week ago my phone broke. I tried logging into my tymebank account to access my savings to get a new phone. turns out they only send the verification to your number for "security reasons" yet I am forced to use another person's number to get access to my account. How secure is that. I managed to place my sim into another device to receive the otp pin, but with logging in with all the necessary verification, I was temporarily locked out of my account. I am now beyond frustrated as there is no physical person to speak to, the tymebank ambassadors can only do but so much and I do understand that they have been trained just to deal with expected situations. I will be escalating this matter to my legal team as I am having to ask fam members for money yet I have money in a my bank account of which I don't have access to.
168 replies
10 months ago
Interst rates
Interest rates was reduced end May 2025, yet my linked vehicle has not been reduced and we are going into JULY. I suggest that you deduct the discounted R30 for June with the July's premuim. The worse service ever.
162 replies
10 months ago
Give me back my money old mutual
I am going to take legal action against old mutual because in a spam of 6 years every year this time a *****ulent account gets open on my persal. I want my R374 back in the next 5 days or I am going to take it further.
53 replies
14 months ago
Disgraceful experience
Donolo from outsurance I am still waiting on my outcome as Yolanda (sales person) at outsurance gave me wrong information. I requested you to listen to my voice recordings, up until today you have not called me back with an outcome. This is the worse service I got. I am letting you know on this platform as I said Cleary on the call that I am not paying for any extra since you were suppose to get back to me on the 03/02/2025. I see this date as my last day with outsurance. I made that clear on the call as well. I hope someone will get in contact with me soon.
159 replies
14 months ago
Consumer protection, rate reduction
It almost end of Feb and my linked vehicle finance interest rate has not been cut since the rate was cut on Jan 30th 2025. Made contact with Absa to enquire about this, their response was that they in the process to adjust it, so they are going to close the case while my homeloan adjusted rate was already done through absa. This is really bad, I am looking for finance else where, hope u are satisfied.
53 replies
15 months ago
Increased premiums.
Every year you force us to go up with the premiums by changing our packages. This is not fair R150 increase is no joke. I am contacting you yet I cannot reach you. Highly dissatisfied with your service.
0 replies
18 months ago
Old mutual *****ulent deductions
I am sick and tired of old mutual life *****ulently taking money from my salary without my knowledge. Tell met why do I have 3 unknown policies on my salary advice to the value of R429. I am sick and tired of emailing proof and waiting 6 to 8 weeks for my own money. Yet you never updates me of the *****ulent people working at your company.
395 replies
26 months ago
Cashback issues
I have requested cashback form in January 2024 and have not received any such form. It's funny when they have to take your money, it will always be on time but if they owe me money I have to jump through hoops. Sanlam, the money that I am suppose to get back, I paid for.
116 replies
28 months ago
Price increase
How on earth do u expect me to pay your ridiculous price increase after being with u for one year. Cancel my policy. I will be moving. Struggling to get through to you to cancel.
128 replies
Review Distribution
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4 Star
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2 Star
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1 Star
16 (100%)