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Angelique S

Active since Aug 2021

4

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4 reviews

Discovery Insure

1 week ago

TWO MONTHS TO CANCEL AND STILL WAITING FOR MY MONEY

Discovery Insure–2 Months to Cancel Incorrect Debit & Still No Refund TWO MONTHS TO CANCEL AND STILL WAITING FOR MY MONEY Absolutely unacceptable service from Discovery Insure. I submitted a SIGNED WRITTEN cancellation two months ago, requesting cancellation effective 26 June. Discovery failed to action it and continued to debit my ***. I was then told consultants tried contacting me by phone. Since when does my signed written cancellation require a further telephone confirmation before it is actioned? On 3 August, I spoke to Clinton. The debit was confirmed and I was told my refund would take 5–7 working days. Today is the 7th working day. I followed up again, only to now be told that nobody actually checked whether the debit had gone through and I must wait ANOTHER 5–7 working days. I WILL NOT ACCEPT THIS. Discovery's internal administrative failures are not my responsibility. I cancelled in writing. Discovery failed to action it, continued taking my money, gave me a refund timeframe and has now moved the timeframe again. I want my money REFUNDED IMMEDIATELY and written confirmation of payment.

0 replies

6 months ago

Standard Bank Is Failing Business Clients

I have been a client of Standard Bank since 23 April 1998, and after more than two decades of banking with them, the level of service we are now receiving, particularly from their forex and international payments department — is beyond unacceptable. Our business operates with its own cash flow. We are not asking the bank for loans or credit to make payments. These are our own funds, yet Standard Bank still manages to delay, block, and mishandle legitimate international supplier payments through repeated BOP compliance issues and internal processing failures. Payments confirmed by the bank as “processed” did not reflect with our suppliers for days. As a result, shipments were delayed, vessels were missed, and additional freight costs were incurred — all because of the bank’s inefficiency, not because of any issue on our side. There is zero proactive communication. We are constantly forced to chase updates, request SWIFT traces, and escalate matters just to find out where our own money is. Every time feels like starting from the beginning with someone new who does not understand the urgency or the consequences for our business. The financial and operational damage this has caused is significant — strained supplier relationships, delayed projects all due to Standard Bank’s internal failures. This is not a once-off incident. It is a pattern of poor service, weak systems, and a complete lack of accountability. After banking with Standard Bank since 1998, it is incredibly disappointing to say this: I do NOT recommend Standard Bank to any business that depends on international trade or time-sensitive payments. Your business deserves a bank that can move your money when you need it moved — not one that creates the problem.

3 replies

51 months ago

LAMBTON POSTNET

Would honestly give Postnet Lambton a -10 rating if i could. I have been Postnet Lambton x3 now and on the 3rd time I have decide to complaint. It is an on going thing. 1) They are never nice 2) I had to return a parcel from ZARA, I followed instructions as per ZARA had a booking nr for Aramex. They said to me they can't help me they don't use Aramex. (but irony is i have seen the Aramex truck stop to pick up from Lambton PostNet. No I will only do business with the Reef Postnet as they help me without asking any questions.

0 replies

61 months ago

MEDICROSS LAMBTON

WAS one of my favourite places to do my check ups and they have THE best DRs (From DR Brooks, to Gerber to Hill ect). Unfortunately their receptionist is RUDE and LIES. I have been going to Medicross Lambton for more than 20 Years, I have even opened a file for my staff to be helped by them. But unfortunately I will never ever go back and I will close my company file as I do not wish to ever deal with their rude receptionist ever again. And I am not the first complaining about their receptionists. I have never been so humiliated in my life by a receptionist that lied. When you ask the DR if they have checked the CCTV camera for proof of what was stated, her responds was that the footage doesn't have voice over. I take back my words that I said they are the BEST in town!

0 replies

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1 Star

4 (100%)

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