PG
pierre G
Active since Oct 2009
24
Reviews
0
Industries
Reviews
24 reviews4 months ago
What ever happened to the REAL people at Vodacom
It has been a month and 2 days now and to date nobody from Vodacom has contacted me regarding the several tickets opened on my Fibre account. I have had intermittent service now for a month and the more I try to communicate, the less answers I get. I am really thinking of going to another service provider despite being a loyal customer for 30 years
53 replies
5 months ago
No Customer Care from Vodacom
Despite lodging a formal complaint to Customer Care regarding poor service, Vodacom did not even have the decency to acknowledge receipt of my complaint. It is a pity to see a Company outgrow its boots to such an extent that they do not even acknowledge the existence of their own customers.
106 replies
5 months ago
Vodacom Fibre doesnt deliver on promises
I work from home and has been without fibre from Sunday the 9th. They promised me 48 hours which has come and gone. Every time I phone they promise me it has been escalated but no technician in sight. I have used Gigabytes of mobile data on my own cost. Unfortunately they are the only service providers in our estate
265 replies
8 months ago
PnP Bloemgate No Contact detail
My wife just got ****med inside PnP Bloemgate. All the contact detail for the branch on the web is wrong. I just want to contact the owner to alert him that the con artist is wearing PnP clothing but can not get hold of them
2 replies
15 months ago
Dstv stopped listening
Sent a mail to DSTV a week ago on their platform. They did not even acknowledge receipt or tried to answer me.
56 replies
15 months ago
Discovery - We are always behind according to them
I pay my father-in-law's medical aid contributions and according to Discovery we are never up to date. they try to collect double premiums every month which I decline as we are fully up to date. I have sent the proofs of payment on several occasions but to no avail.
112 replies
17 months ago
From Poor to Excellent
I battled to get service but as soon as Dipuo Fakude took the reigns and assisted me, I received excellent service. I am extremely impressed by the Client Liason Officer.
56 replies
17 months ago
NO WONDER PEOPLE DON'T WANT TO CLAIM THEIR DUES
I reacted to an ad that people must claim monies due to them. I responded and completed all the forms necessary, but AF just doesn't reply to any of my mails.
56 replies
19 months ago
#1 for 22 minutes and still no answer
Been without email the whole day. Phoned 5 times already and still not working. I am still on the line as #1 for the par 22 minutes. According to the Charroom they left at 17h00.
0 replies
20 months ago
Useless
No service. Tried the Whattsapp app as requested. After submitting all the detail, the agent came online and asked everything again. He then disappeared and I got helped telephonically
106 replies
Review Distribution
5 Star
4 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.166666666666667%)
1 Star
19 (79.16666666666667%)