Active since Aug 2021
I placed an online order for a pair of Levi's over the weekend. I mailed the support mail today to check on the status and received a response a few minutes later from Noluthando with feedback on my order and expected delivery date. What a breath of fresh air! I am accustomed to sometimes waiting days on feedback on a mail query and this was most certainly a pleasant surprise. Thank you very much for your professionalism, caring and friendliness Noluthando. You are a true ambassador for your Company and they should be really proud of that fact.
I placed an online order (With the Side Step store) for a pair of Levi's over the weekend. I mailed the support mail today to check on the status and received a response a few minutes later from Noluthando with feedback on my order and expected delivery date. What a breath of fresh air! I am accustomed to sometimes waiting days on feedback on a mail query and this was most certainly a pleasant surprise. Thank you very much for your professionalism, caring and friendliness Noluthando. You are a true ambassador for your Company and they should be really proud of that fact.
Unfortunately, Takelot cannot be contacted directly as they no longer make provision for this on their website. This then leaves no option but to publish my complaint on this forum. I purchased two Patriot SD cards from Takealot, as well as a number of other items recently. Unfortunately, upon opening the parcel, the packaging of the two SD cards, were covered in what appears to be syrup. I am assuming whoever was packing the parcel must have also been enjoying a syrup sandwich at that time? This is just ridiculous. Surely there should be a process and procedure in place with regards to this? Unfortunately I only noticed this after depositing the items on my desk and proceeded to cover some legal documents with this sticky substance. Needless to say, the documents had to be redone. Hopefully a Takealot Representative actually monitors Hellopeter and takes note of this.
Just amazing! Exceptionally professional, friendly and just a great bunch of Guys overall. Move went smoothly and I could not be happier.
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