Active since Sep 2021
Good day, I'm writing this email with a big disappointment with Mazda, I own a Mazda cx30 2L 2021 model my car had a EPS malfunction, then I took it Mazda Vaal for full diagnostics and they discovered that the electric power steering failed and they won't be able to fix it this year as it will take a minimum of 9-12 weeks for them to get the parts and I pleaded with them to give me an alternative since they are the experts in this regard, they said unfortunately they will need an amount of R49000 in order for them to order the part from Japan,but meanwhile I should drive the car as they don't know when the part will be shipped to SA. It took me a week to get a registered workshop to assist me. Early this morning, the Workshop Technician took the car to Mazda Vaal to get assistance with the calibration on the steering wheel. They don't want to assist and the car was brought to them early this morning and what makes it even worse, they have the nerve to be rude while I am trying to understand what was taking them the whole day to calibrate the steering wheel, since the car was taken to them in the morning. I am disappointed with this unprofessional behaviour from this Dealership. I am going to send this massage across the whole social media platforms and news if this issue is not resolved. I truly love Mazda but I hate type of treatment from their dealership because I used to service both my Mazda's at Mazda Vaal and now today they treat me like trash. I want to see if this is how Mazda South Africa deals with their Loyal clients across the whole nation then I will never buy Mazda again in my entire life nor recommend it to anyone. They do not care how inconveniencing they are, perhaps out of "spite" that the EPS was not fixed by them. Very disappointed ‼️ I will really look forward to hearing from you soon. Regards TI Masiloane
Good day, I'm writing this email with disappointment and abhorrence towards Standard bank and it's team, this is because I was unfairly declined loan and credit because of a letter they requested that states that I don't have an account with Truworths of which I did send. They(Standard bank) say that the letter must state that I have settled the account not that it has been cleared. Truworths said I owed them nothing and there's no need for me to pay them. At first Standard bank offered me a credit card that had a block when I went collect it from the branch and that was sorted out, but Standard bank credit department said I had to apply for a new one and now they declined the application because of the letter they've requested and I cooperated. I hate this bank that treats people like fugitives and uses prejudice against them when we only needed help from them. My credit report and scores more than average and I have not judgements or any default on my profile. I have decided to take this matter to the media so that they can expose the harsh and discriminatory unjust the customers have to go through with Standard bank when we are in need of your services. I have all the conversations written emails and telephone records of this whole process. A bank like this must be evaluated of audited of their behavioror and segregatetive treatment towards consumers. I deeply hate this bank for what they've made me go through. I'm sure that I'm not the only one who had to go through this with Standard bank.
Experian SA needs to be put into place, if they are able to put judgments on people's names they should be able to clear it on the end. I have tried contacting them via email and telephonically but have still not being successful. I have emailed all necessary documents to them but my name is still not cleared. I need them to remove judgment on my name because I simply cannot do anything. I can't even open an account. How long must one wait till they can do the right thing so that our lives can be normal? This is frustrating!
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