Active since Oct 2021
Appalling Customer service, Louise their calls manager is very rude, unhelpful and constantly puts the phone down in my ear while I'm still speaking and trying to explain matters on site so we can make arrangements, Always arriving late, I'll put up an update when the work is completed.
At first the food was amazing, Then a sudden Outbreak of foul smelling oozing bumps, eczema, Puss in the ears and red, flaming hot itchy areas started to appear on all of my dog's bodies muzzle and ears (I have 18 dachshunds) after multiple vet visits all of whom told me it's either food allergies or insect bites, we started a vigorous spring cleaning to eliminate any and all possible culprits, after which no change was seen, we put them on a organic diet and started investigating all possible causes, and after months of research we and our vet realised that it was a gluten allergy brought on by the excessive amounts of gluten in the Ume Pro dog food that created an intolerance in my dogs where there was none prior to using Ume pro, so now I was forced to put my dogs on a gluten free diet. So I would recommend caution when considering Ume and if so, in tiny amounts as a gluten filler
This is the worst hospital you could ever go to. I have a very close friend that was in bad shape and had to go in for surgery, when he was in surgery he had to receive a blood transfusion they gave him blood that was not compatible with his blood type, so because of this he had a seizure, as if this wasn't enough, After the surgery he was put on drips, one drip in particular was a saline solution to clean and sterilise the wound, when the nurse came by , the drip was empty and needed replacing. But the nurse was to lazy to fetch a new drip so she tried to refill the empty drip at the tap with tap water. If my friend didn't see this he could have died.
Very poor service, waited forever for the parcel to be delivered, when i opened the parcel package the small boxes inside were open and the alarm clock i ordered was full of scratches, i hate Light In The Box, will never order there again, very disappointed
OH WOW, I bought a ps4 midnight blue controller, the courier service was excellent, koodoo was excellent, with step by step delivery updates and an OTP to ensure that every parcel is delivered to it's designated person, LOVE KOODOO I'm amazed, will definitely be buying there again
Amazing online delivery service, fast, product arrived in perfect condition, and exactly how I asked for it to be delivered, ordered multiple items from them before, including a XBOX SERIES S which I then realized after it arrived that it didn't have a disc drive, I then contacted them to exchange the XBOX SERIES S with a XBOX ONE S and they did so without hassle, overall awesome experience 😀
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