VV
Victor V
Active since Nov 2021
24
Reviews
0
Industries
Reviews
24 reviews35 months ago
***cott Woolworths Until they learn to Respect al their clients
Good day Mr. Baggatini Off the bat I am raising my concerns with Woolworths a retail outlets involvement in a highly emotive and controversial issue re the ***ual rights movement and all its policies. Woolworths has instituted an internal Pride task team in its stores and what about every other social and religious group and community, why only the Lgbtqi+ community and the issues they face. This is discriminatory at least and diabolical at worst as this further alienates millions of people who do not align with this belief system / lifestyle and creates an US & THEM scenario, adding fuel to the fire, this is Totally Unacceptable!!!!!!!!!!!!!!!!!!!!!!! The range of merchandise created for lgbtqi+ and children for pride month for that matter is completely wrong causing more division on so many levels. Woolworths has made a commitment to inclusive justice but this inclusive justice does not include the Hindu, Muslim, Jewish or Christian communities. How is this inclusive????? Woolworths has done Nothing to ever make these other communities feel more included, why only the lgbt+ community, because it's trendy and that's not how businesses should be run. Woolworths makes 60% of its income over the Christmas period but nothing has been done or set up for Christians. Ramadan month Muslims buy their clothes etc from woolworths. Diwali the same and so also for the Jewish communities. Where is the justice or justification in this. Woolworths has not created a task team to make faith based communities feel more included, appreciated or EVER created a special range of Merchandise for these groups nor celebrate their beliefs or faith. Woolworths is a retailer that services varied communities but have chosen to take sides and support only one community and alienate the rest who bring in the bulk of its revenue. This has nothing to do with inclusive justice but Woolworths is joining a movement that excludes, punishes and bullies people that dont subscribe to the same ideology and lifestyle as them. Repeatedly Woolworths has shown its disdain and disregard for its faith based communities and clients and now we say ENOUGH IS ENOUGH... We have been loyal clients of Woolworths for many years but will henceforth STOP SUPPORTING AND ACTIVELY AND CONTINUALLY ***COTT WOOLWORTHS !!!!!!! Totally Dissatisfied client who has been lost forever by your organization. Sent from Yahoo Mail on Android
0 replies
37 months ago
Awesome amazing Service
Good day All I can say is if we were head hunting you would have been a staff member short. My first encounter with Bella Luna was in your Hyde Park store where I saw your display cabinets in the walkway outside. I saw some items I like and proceeded into the store. I was met with a sophisticated eloquent "knows what she's doing shop assistant Nozi. I purchased a ring and necklace for my wife and wow was the attention to detail impressive. She cleaned the jeweled it was sparkling like the cullinan diamond when she was done ✔️ ticked another of my boxes. I grew up in the service industry and I know good and bad service. Fortunately for us this was definitely not the latter but the former. I had to return the ring as it as a tad too small and Nozi was on it with a spring in her step and organized a replacement. My wife and I made enquiries re more of you Georgini range items and my wife liked another ring which was again too small and a bracelet which was not in stock. Nozi organized the ring and managed to source another bracelet similar to the ones we saw and thus made an extra sale for the company because of thinking on her feet. I was "Super impressed" 👌 👍 5 Stars 🌟 for her... I would like to formally thank and acknowledge Nozi for going the extra mile and representing your brand with so much class - We See you Nozi, We salute you - keep on keeping on, your day of reward is on the horizon. I sincerely hope whomever this concerns take this compliment and makes something of it and it doesn't fall by the wayside as is so often the case. This was an exceptional business interaction. Well done Nozi - Very Well done Kind regards Mr & Mrs Viljoen
0 replies
37 months ago
Stop hiring incompetent cashiers - they make our live difficult with their lack of professionalism and customer care
Good day We lodged a complaint on the 27/03/23 with Edward the manager on duty about Thuli at till no.3 just before closing time 20h00. We did our shopping and proceeded to the tills which happened to be no.3, we were met the most hostile non verbal cashier we've ever had the displeasure to deal with. Thuli didn't greet, she didn't make eye contact and she grabbed the smart shopper card from my hand as we were producing our groceries. Now tell me why would anyone shop in a store where the cashiers don't have the most basic customer service training. It felt like she was just put on the till and she didn't know how to deal with customers. Absolutely atrocious. Needless to say this was a recipe for disaster and low and behold we had one pricing issue after another. When we disputed the price of an item she had the audacity to send my wife who is old enough to be her mother to go and check the price. My wife was so exasperated and irritated with Thuli's behavior and Total Lack of professionalism and customer service that she went and did the price check. Upon my wife's return I said to both Thuli and the supervisor that they were supposed to have done the running for the customer but instead they sent my wife to do so. The response was lack Lustre and nonchalant at best. We proceeded to ask her if we had done something wrong by shopping at Pick 'n pay Hyde Park and if she was irritated by another customer why was she taking it out on us. We told her if she doesn't want to work with people she should work in the back office or warehouse as her attitude was totally unsuited for engaging with customers. We escalated the complaint to Edward before leaving the store and my wife and I are both of the same mind Never to patronize your store ever again. Rosebank Pick 'n Pay is far far far superior to Hyde Park in customer service and customer care - we shall continue with them as we thought to give your store a chance but my goodness were we wrong. Disgusting Dis-service from Thuli at till no.3 she shouldn't be allowed to work with people. We will be reporting this on social media and Hellopeter. Extremely dissatisfied customers!!!!!!!! Sent from Yahoo Mail on Android
53 replies
38 months ago
Shocking Shocking Shocking - Staff lack of customer care
I went into Travel Sure Shop G2, Benmore Gardens Shopping Centre, Cnr Of 11th Avenue & Greyston Dr, Benmore, Johannesburg, 2196 On Saturday morning 4th March 2023 there were two staff members sitting behind a counter. I was not acknowledged as a client that walked in the store not a greeting not even a look as both of the staff members were busy on their cellphones. I browsed for about 5mins then I realized I was not going to he assisted I left... I took some pictures of the luggage I like and the staff members I. Question to prove what I experienced... I was left wondering why they even bothered going in to work if they were not going to perform their duties at all. Whoever owns this business has some serious re-training to do or the inevitable will happen caused by staff members who clearly don't care that your doors stay open... Hope that you take this in the seriousness it was intended with.
53 replies
41 months ago
Horrible Service - They don't know what they are doing
Good day Frank I just called your Bryanston branch to get assistance on the 2 x back inside passenger windows only tinting to be done. I was trying to explain to the call centre agent that I tried 4 times from my cellphone to get a hold of them and that the line just died on me. I eventually asked my wife to call and connect us which she did. I spoke to Margaret and she was abrupt, rude, condescending and hostile. She said the company was awre if the problem, why is it Not being addressed??? Furthermore she told me that the quote I was given by yourself was incorrect as it was a "BIG JOB", she added she doesn't know why you would quote what you did. So my question is does the Head not know what the arm is doing as I spoke to you from Head Office and branch level is saying a whole different story. I have been calling different companies including PG Glass for quotes yours was the best and we decided to bring our vehicle to your establishment. Unfortunately we were made to feel as if our money is not worthy of entering your company bank accounts. I have been in the service industry from the age of 5 and never have I treated "PAYING CLIENTS" with such disdain. This is worrying as it feels like I'm being scammed in a sense. Once more "Totally Unacceptable" client service or shall i say disservice from Margaret in your call centre. Please ensure you address this matter Urgently and take corrective steps for it Never to happen to me or any other client for that matter, ever again. Kind regards Victor Viljoen
0 replies
43 months ago
Turkish Delight
Turkish Good food good vibe gr8 staff and a lovely overall experience - worth a try
0 replies
43 months ago
Friendliness and good Service Personified
Friendly staff good coffee ☕ and good food lovely venue...
0 replies
43 months ago
A Winner for sure ;-)
Great food great staff and always a good experience.... Definitely Worth the time and money - Livit x999999999
0 replies
43 months ago
Great place just needs a woman's touch
Lovely setting atmosphere and staff. Food is good but they need to keep the place clean, In the 4times I've been there it's been grubby, dull and untidy...
0 replies
43 months ago
Unacceptable Service and total disrespect by staff member
Good day My wife and I went to the Woodmead store today 25/9/2022 at 12h30ish after we had been to the Bedford centre store yesterday to look for specific items we couldn't find at Bedford centre. After finding what we were looking for We proceeded to the check out counters myself to be served by Michelle and my wife by Phiwe. I was facing my wife's check out counter when I heard my wife saying to Phiwe I can pay at the other counter if you aren't willing to help me. Phiwe rudely responded by saying do you want to take the items or not, do you want me to them back, if you dont want me to help you its fine because I can put them back now. I then addressed her and asked how dare you speak to a customer that pays your salary like that let alone my wife who's old enough to be your mother. As i was speaking to her she was bobbing her head around mockingly and I addressed that too. She then stormed OUT of the store for quite a long time. When she returned we were still there and she walked to the back of the store - No Apology, No manners, No class.... She unfortunately brings down the standard of the store as we shop there on a regular basis and we are always greeted by cordial, friendly and professional staff. Michelle the manager was the epitome of professionalism and showed that she's been in the industry for years. We asked her to search for more items that we needed and she took down our details in their customer service book and promised to get back to us. This after she completed both our transactions which Phiwe was supposed to assist with as well but she refused to. Do we really have to spend our money in a store where we're going to be disrespected as senior members of society. This is UNACCEPTABLE even at the lowest levels in business. Thanking you in anticipation of a speedy response and rectification. Kind regards Victor & Hilary Viljoen Healing Body Therapy International Stress Management / Stress Relief 📱 060 526 0434 (whatsapp) 📱 072 333 2170 https://healingbodytherapy.co.za/ 
0 replies
Review Distribution
5 Star
6 (25%)
4 Star
4 (16.666666666666668%)
3 Star
3 (12.5%)
2 Star
0 (0%)
1 Star
11 (45.833333333333336%)