Active since Nov 2021
Outstanding amount: R5,340.00...MTN is taking people for a ride , I have called and been transfered to all the MTN departments spending hours on the phone, some idiot/s from MTN decided that i must pay a Router(device) , a router that i was told to return to any MTN store for me to be able to upgrade to Shesha 600 package ,i returned the router last year around 29 July 2025. I then called again to do the uograde as the router was taken back and the uograde was done few month later i was told that i must pay 5k for that router because i didnt return it, told the agent the router was returned gave out the reference number she asked for RMI number i gave it to her. The lady confirmed that it shows on the system that it was returned ,but because i was charged already i must pay the money and claim it back, what nonsense is that ? Now they are sending blacklist threats am nit an idiot , the same way tou charged me , remove it tha charge because you confirmed that you received the device and stop emailing me *******.
This ****a Shop is a dissaster , this Checkish ****a shop is nonsense , theses idiots never answer they emails and their calls , after makig a payment you're on you own , for those loking for Checkish ..Rok A fela ..is the shop
Sanlam is a **** good people , i havent received a payout of a death claim made on monday its Sat today we buried and i sent them a document indicating the date of the funeral but nothing happens.....SANLAM is a ****!!!!! and you! who always reply here save your sorry apology, Sanlam is a ****!!!
This company owes me a refund of insurance premiums from April 2024 till 2025 January for a device that was cancelled last year April inSfore, they asked me to send a proof that i have cancelled a device April last year ,i requested that proof from mtn an eamil was sent stating the date and reference number of the day of cancellation of a device. I am receiving dozens of email for the samething i sent to them ,bad service they are delay the orocess to avoid paying back my refund .
I want to give a shout-out to Mr C.Peterson at unisa , you are doing a very good job at you office sir.🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 he always respond to our questions and everything ..ur the best!
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I have never been so dissapointed by MTN store service at Ballito the one that is at Ballito lifestyl centre, 3rd floor next to a shoe store, MTN sent me to a store to be assisted decided to go this Nonsense store at Ballito, those guys are meen the 2 Zulu guys, 1 light guy with spectacle and a darker 1 with compacted hair, the lighter called me nice only after explaining what i neded to be assisted with thenbl they started talking their Zero.
I recently visited the Cashbuild store in Shallcross, Durban, and had the pleasure of being assisted by Ms. Hlongwane. Despite facing network challenges, she remained patient, friendly, and determined to help me with my savings card application. Ms. Hlongwane went above and beyond by contacting another Cashbuild branch to ensure my application was processed successfully. It is rare to find individuals who go the extra mile for their customers, and Ms. Hlongwane exemplifies exceptional customer service. Thank you for your dedication and assistance!
Busbud forever yena! Good service and very awesome discount
I am writing to share my recent experience with MTN, which has left me deeply dissatisfied and frustrated. As a loyal customer with both a router and data SIM contract, I expected fair treatment and transparent billing practices. However, my recent interactions with MTN have proven otherwise. Firstly, despite my router contract expiring on 16 March, I was shocked to discover that I was being charged an additional 600 for it alone. This came as a surprise, as I had been under the impression that both contracts were bundled together at the same rate. This sudden increase in charges without any prior notification or explanation is unacceptable. Furthermore, when I attempted to upgrade my contract, I was informed that my account was labeled as "in collection," preventing any changes from being made. Despite numerous attempts to resolve this issue, I have been met with nothing but excuses and delays from MTN's customer service representatives. What is most concerning is the inconsistency in my account status. While MTN's collection and customer care departments on their end have confirmed that my account is up to date, I am still unable to upgrade my contract or receive any clarity on the matter. This lack of transparency and accountability reflects poorly on MTN's commitment to customer satisfaction. I refuse to tolerate being taken advantage of in this manner and demand immediate action to rectify this situation. I urge fellow MTN customers who have experienced similar issues to speak out and demand fair treatment. Together, we can hold MTN accountable for their unfair billing practices and poor customer service. I call on MTN management to address this issue promptly and provide a satisfactory resolution. Failure to do so will only further damage MTN's reputation and erode customer trust.
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