Chekich South Africa
Unclaimed Business
|1|13 Reviews (last 12 months)|This business does not respond to reviews
Chekich South Africa
Unclaimed Business
|1
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Chekich South Africa is facing significant customer experience challenges, with a recurring theme of undelivered orders and unresponsive support channels. Customers consistently mention paying in full, often through instalment platforms like PayJustNow, only to wait weeks or months without receiving their sneakers. A frequent frustration is the silence across WhatsApp, email, and phone lines, with shoppers describing vague excuses around stock or courier collection. While some acknowledge the product quality when received, the overwhelming sentiment points to broken delivery commitments and absent refund processes.
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Review Distribution
1|13 Reviews
Jul '25 - Jun '26
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRC
Ripfumelo C
1 reviews | Active since Jan 2020
14 May 2026, 07:01
Angry
I'm actually not happy, first time experience with Chekich, I bought shoes online delivery was Asap but the shoes were dirty showing that they've been worn and washed, I've sent an e-mail 2 days requesting a return they are not responding and they say return needs to be in 3 days from the purchase. Can someone atleast call me 0731579159, Why would you send me something which is dirty and with stains which are visible.
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Ripfumelo C
1 reviews | Active since Jan 2020
14 May 2026, 07:01
Angry
I'm actually not happy, first time experience with Chekich, I bought shoes online delivery was Asap but the shoes were dirty showing that they've been worn and washed, I've sent an e-mail 2 days requesting a return they are not responding and they say return needs to be in 3 days from the purchase. Can someone atleast call me 0731579159, Why would you send me something which is dirty and with stains which are visible.
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Morena A
1 reviews | Active since Jan 2020
31 Mar 2026, 15:18
Substandard service
I would like clarity on the expected turnaround time for a confirmation email, as I placed my order on 20 March, which is well beyond the communicated 3–5 working day timeframe. I have followed up multiple times via the support email address with no response received. I also contacted the WhatsApp support line, where I was requested to send a screenshot of my order, which I did. To date, I have still not received any feedback or update. I am extremely disappointed with the lack of communication and urgency being app**** to this matter. This level of service is concerning, particularly as I have never experienced issues with my previous orders. The situation has become increasingly frustrating, especially as I do not have a tracking number to monitor the status of my order. I request immediate feedback and resolution on this matter.
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Morena A
1 reviews | Active since Jan 2020
31 Mar 2026, 15:18
Substandard service
I would like clarity on the expected turnaround time for a confirmation email, as I placed my order on 20 March, which is well beyond the communicated 3–5 working day timeframe. I have followed up multiple times via the support email address with no response received. I also contacted the WhatsApp support line, where I was requested to send a screenshot of my order, which I did. To date, I have still not received any feedback or update. I am extremely disappointed with the lack of communication and urgency being app**** to this matter. This level of service is concerning, particularly as I have never experienced issues with my previous orders. The situation has become increasingly frustrating, especially as I do not have a tracking number to monitor the status of my order. I request immediate feedback and resolution on this matter.
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Mzuvukile C
1 reviews | Active since Jan 2020
6 Mar 2026, 07:19
Stupid support contacts not working after ordering
This ****a Shop is a dissaster , this Checkish ****a shop is nonsense , theses idiots never answer they emails and their calls , after makig a payment you're on you own , for those loking for Checkish ..Rok A fela ..is the shop
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Mzuvukile C
1 reviews | Active since Jan 2020
6 Mar 2026, 07:19
Stupid support contacts not working after ordering
This ****a Shop is a dissaster , this Checkish ****a shop is nonsense , theses idiots never answer they emails and their calls , after makig a payment you're on you own , for those loking for Checkish ..Rok A fela ..is the shop
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Ophenial M
1 reviews | Active since Jan 2020
8 Feb 2026, 06:56
BAD SERVICE
I am extremely dissatisfied with the service from Chekich online shop. An order placed on the October 4th remains undelivered, and despite requesting a refund, I have received neither the product nor the refund. Attempts to contact them via calls and whatsapp have been unsuccessful with responses lacking personalization, indicating a lack of seriousness in customer service.
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Ophenial M
1 reviews | Active since Jan 2020
8 Feb 2026, 06:56
BAD SERVICE
I am extremely dissatisfied with the service from Chekich online shop. An order placed on the October 4th remains undelivered, and despite requesting a refund, I have received neither the product nor the refund. Attempts to contact them via calls and whatsapp have been unsuccessful with responses lacking personalization, indicating a lack of seriousness in customer service.
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Junior M
1 reviews | Active since Jan 2020
6 Feb 2026, 08:44
CHEKISH ****
I'm writing this review as a warning to others. I bought a shoe from Chekish South Africa on 12 Dec 2025, paid in full via Pay Just Now (first payment taken, followed by two month-end deductions in Dec and Jan). Despite their 7-day delivery policy, I still haven't received my shoe. It's been about 2 months, and I'm extremely disappointed with their lack of communication and service. No response to WhatsApp, email, or any other platform. No accountability, no refund, and no delivery. R900 down the drain. To Checkish SA: Sort out your customer service and honour your delivery commitments. To anyone who's had a similar experience: Please share how you resolved this. I'm desperate for help getting my refund. Hello Peter (Chekish SA), if you're reading this, I'd appreciate a response. Ifc can assist in resolving this, I'd be grateful.
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Junior M
1 reviews | Active since Jan 2020
6 Feb 2026, 08:44
CHEKISH ****
I'm writing this review as a warning to others. I bought a shoe from Chekish South Africa on 12 Dec 2025, paid in full via Pay Just Now (first payment taken, followed by two month-end deductions in Dec and Jan). Despite their 7-day delivery policy, I still haven't received my shoe. It's been about 2 months, and I'm extremely disappointed with their lack of communication and service. No response to WhatsApp, email, or any other platform. No accountability, no refund, and no delivery. R900 down the drain. To Checkish SA: Sort out your customer service and honour your delivery commitments. To anyone who's had a similar experience: Please share how you resolved this. I'm desperate for help getting my refund. Hello Peter (Chekish SA), if you're reading this, I'd appreciate a response. Ifc can assist in resolving this, I'd be grateful.
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MV
Mongezi V
1 reviews | Active since Jan 2020
12 Jan 2026, 12:17
Bad service
I am extremely frustrated with the handling of my order placed on 20th November 2025 for a pair of sneakers. My cousin sent me R2,500 for this purchase, and I opted to pay via PayJustNow as a first-time user. The first installment of R719.66 was deducted immediately, yet my order has never been delivered. I have followed up multiple times since 27th November, only to receive vague and repetitive responses stating that the order was being prepared or awaiting courier collection. This lack of communication is unacceptable. As Christmas approached, my cousin still did not receive his sneakers, so I reimbursed him. Despite this, my order has still not arrived, and my attempts to contact PayJustNow have been ignored or met with delays. The second installment has already been deducted, and I will not pay for an order I never received. I am writing to demand an immediate full refund. I no longer want the sneakers. If the refund is not processed before 20th January 2026, I will be forced to escalate this matter to consumer protection authorities, my bank, and relevant social media channels. This situation is unacceptable and demonstrates gross negligence in customer service. I expect confirmation of my refund and a clear timeline for when the funds will be returned. I will not tolerate any further delays.
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Mongezi V
1 reviews | Active since Jan 2020
12 Jan 2026, 12:17
Bad service
I am extremely frustrated with the handling of my order placed on 20th November 2025 for a pair of sneakers. My cousin sent me R2,500 for this purchase, and I opted to pay via PayJustNow as a first-time user. The first installment of R719.66 was deducted immediately, yet my order has never been delivered. I have followed up multiple times since 27th November, only to receive vague and repetitive responses stating that the order was being prepared or awaiting courier collection. This lack of communication is unacceptable. As Christmas approached, my cousin still did not receive his sneakers, so I reimbursed him. Despite this, my order has still not arrived, and my attempts to contact PayJustNow have been ignored or met with delays. The second installment has already been deducted, and I will not pay for an order I never received. I am writing to demand an immediate full refund. I no longer want the sneakers. If the refund is not processed before 20th January 2026, I will be forced to escalate this matter to consumer protection authorities, my bank, and relevant social media channels. This situation is unacceptable and demonstrates gross negligence in customer service. I expect confirmation of my refund and a clear timeline for when the funds will be returned. I will not tolerate any further delays.
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