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FGro R
Active since Nov 2021
14
Reviews
0
Industries
Reviews
14 reviews5 months ago
Do not buy a Centurion Systems gate intercom if you don't have to!
From day 1 this has been a 12 month nightmare with the most awful gate intercom system that has never, ever worked as designed. It is a simple requirement made complicated by the mangled software app which was obviously designed and built by a deranged simian who tried to make it as un-intuitive as possible, and an in app help chat function that is only available until 4.30pm. I mean, when does your gate system/intercom ever fail during working hours? If there is an alternative, choose it no matter the cost. The Hellopeter rating does not lie.
195 replies
11 months ago
Unreliable service.
ConIstently bad performance on the line - has been going on for ever with no resolution.
58 replies
24 months ago
Useless technical support from MetroFibre - 8 days unresolved and counting.
I can see why MetroFibre has such a low rating. Their customer service is abysmal. My record time on hold to their call centre is 1h21m (I gave up). Call option - they rarely call back. The issue is we have had connectivity issues with a flapping router for 8 days now. We have had to call in 16 times to try and get resolution. Plus WhatsApp, emails and a web fault submission. Their service people are very helpful, but no resolution and no tech on site which is what is really needed. Pulling hair out - we work from home and this is impossible. Now getting ready to cancel this service.
159 replies
27 months ago
Excellent service and best outcomes for Bond Origination requests.
Vinay provides an outstanding service. He is super-connected and makes amazing things happen! Did an awesome job for us and got us an incredible rate. A real professional and a gentleman of note to deal with.
0 replies
32 months ago
Very, very poor customer service from takealot.com
I have trying to get Takealot's customer Care team to provide me with an invoice for a laptop with the laptop's serial number printed on the invoice. I need this for a warranty repair on the laptop bought in November 2022 but which Lenovo have as April 2022. Without the serial number Lenovo won't honour the warranty. It's been more than a week now and I keep getting the same response on how to download the invoice (which still has no serial number on it) or promises to have it updated which are nor being delivered on. It is such poor service when no customer care consultant reads for meaning or is able to get the right outcome..
0 replies
36 months ago
Excellent claim turnaround time from Discovery Insure
My daughter's cell phone was ****** and within 36 hours of logging the claim she had the replacement phone delivered to her. We experienced an excellent claims service from Discovery Insure and their service providers.
53 replies
42 months ago
Service received from buildings assessor
Marnus Louw always provides a great, efficient assessor service to our Discovery Insure customers. Communicates well and proactively. Service appreciated!
132 replies
43 months ago
Great assessor service from Marnus Louw
Marnus provided great service on claim number 3014622. His service was prompt, his assessment clear and fair, and his communication prompt and clear. His communication style made it easy agree that he speak directly with the customer which is always good in terms of ensuring absolute clarity around a claim decision is given to the customer with no broken telephone communication between customer/broker/assessor. Overall an excellent assessor experience from our perspective as the Broker House.
133 replies
62 months ago
Stone chip damage on a Toyota Fortuner (or Toyota Hilux) roof leading edge - beware this design flaw.
My 3 year old Toyota Fortuner has small stone chips at the juncture of the roof and the windscreen which are now rusting badly. Previous models had a rubber beading around the windscreen which protected the roof's leading edge and prevented this issue from arising. I see the same problem of this on many of the same model Fortuner and Hilux vehicles meaning this is a model design flaw. I've raised the issue with Toyota and received a brush-off from them despite this being an issue which should have been obviously foreseen and mitigated at the design stage.
0 replies
69 months ago
Great easy claims process and super service from Discovery Insure
My claim process has been super smooth using the Discovery App to lodge it myself and to have the assessment scheduled. Clint Joseph in Claims has been really helpful and proactive withe the approvals process and letting me know next steps - so far so smooth!
53 replies
Review Distribution
5 Star
6 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
7 (50%)