Active since Dec 2021
currently shopping around for car seat and stroller so I decided to go instore so I can ask all the relevant questions. I went to babies r us mall of Africa and the only assistance I got was from the security guard who unfortunately could not answer me fully as I needed a sales person to assist with the questions I had etc he asked a lady I think her name is precious or patience to come assist 3 times and she didn't bother she only came and stood by the door since we had decided to leave after spending 30 good minutes in store without anyone assisting me or asking if I'm ok. She stood near us at the door after he called her one last time and she said she is going to eat, no hoots given that we standing there so she could atleast pretend that she's willing to help and call someone else nope nothing ! the main reason for going in store is that we needed explanation and guidance as there's things like ISOFIX I needed clarity on but guess my business was not needed or they profiled me as a window shopper I wouldn't know. But I'm disgusted with the lack of service at 38 weeks I should not be standing for over 30min without anyone coming to my aid
If it were possible I would give them zero stars !!! I really don't understand why my group still uses these guys they do not care about us att all. Im having difficulties getting my withdrawal you'd swear I'm applying for a loan from them , a guy by the name of Mpho Tsotsetsi Is also another one that lies to you just to get you to stop calling and mailing I'm really not happy
Ordered food made payment etc the food did not arrive!!!! I can't even get hold of the people at ubereats or the driver
Made my order at 18:30 which was rather easy as it was a spicy mc feast , waited a whole hour while people were legit skipping the que as they knew the people that work there. Very dissatisfied !!!!!