FR
Fathima R
Active since Dec 2021
15
Reviews
0
Industries
Reviews
15 reviews4 months ago
Bus ride
Great ride, driver was cautious on the road, we reached destination earlier than expected
0 replies
5 months ago
Appalling service all round
Appalling customer service, bought meat yesterday it has an awful sour taste, tried calling the store to notify immediately no answer from 6 pm yesterday until this point. 3 emails been sent out more than 30 failed calls, WhatsApp line is useless customer care is useless prompts make no sense.
53 replies
11 months ago
Inferior quality
Handle your complaints, set processes and update customers, complaint sent through Via Uber eats app and McDonald's directly.sent me credit of R37, I do not want the credit. I want my complaint handled as mcdonalds Really disappointed us. Even sent complaint directly to McDonald's no help, Uber eats No help.Reached out to HP previously still no help.Need this sorted and companies dealt with that are fooling around with food and our money. I have been chasing this with no feed back.
58 replies
11 months ago
Uber eats dissapoints
Ordered from McDonald's through Uber app, the food was of such bad quality.I emailed McDonald's but they won't help because it was through Uber eats. Went on Uber eats app to get help they have me a credit, I do not want the credit I want the complaint handled
0 replies
11 months ago
Disgusted
Ordered crunch burger meals from Uber app, the lettuce used on the burgers were close to rotting, some parts were darker green and so frail looking, others were brown. I have pictures. McDonald's have seen the pictures but say I must deal with Uber app as they delivered.I want McDonald's To also handle as they placed the lettuce in and are responsible. Uber gave me R37 as compensation for what happened, pathetic. I want McDonald's. I expect a call
0 replies
13 months ago
Painfully prolonged situation
I am trying to return a package from temu, meant to be a seamless thing the agents do not understand English, respond after days and never understand what's going on. What a painful situation considering the agent came home unexpected no call and I was not available only to then call me to say that he needs to log a call. So to prove he called and came home I wasn't there. The call should have been made before he got to my place. DISHONEST
0 replies
13 months ago
Unprofessional
Extremely unprofessional. Received a email to say expect delivery shortly, package in courier vehicle. Waited never left the house as I knew that it would be delivered very very soon. Lost out on work. Nothing arrived. Buffalo always did a great job. Why the change
0 replies
13 months ago
Just too much, say anything to get out of public view
Reviewed this company on Google, their response was pathetic. They are based in Rivonia Sandton. You are most welcome to go read the response and my query. This company claims they had a similar interaction with me last year, can I have proof of that. Please stop fabricating lies it's always easier to say sorry and move on . I say this with utmost confidence I never visited you before because I am from Durban. Only visited for the very first time with family from Benoni. Look forward to the proof
0 replies
13 months ago
RESOLUTION NEEDS TO COME TODAY
Still no update, all I get is we are working on your complaint, there's a delay. Absolutely appalled, there's no call there's no real response, there's no SLA. I want this resolved TODAY, If you are overwhelmed at the tickets and complains you need to work then clearly there's a problem with Pick n Pay.
53 replies
14 months ago
Unhappy customer
I have emailed the customer care on the 23rd as I was charged a normal price for a 2 for 3 special. It's frustrating as there's no reply apart from the automated email stating we will get back to you,not even a SLA regarding response time. NOT HAPPY. Not the first time this happened smart shopper discounts don't always get activated.
71 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (93.33333333333333%)