Active since Dec 2021
One thing that personally ticks me off big time is poor service. This will be the downfall of a well-running hotel if it doesn't get looked into. A few things need repairing. Please look into the 007 air conditioners and the privacy. When I'm in the jacuzzi, public watchers make it very uncomfortable through the glass. The living room is extremely hot; there's no air conditioning. The beach unit has the best air conditioning throughout the two bedrooms to the living room. Porters are amazing—10 out of 10 for them, and the reception staff as well. The one or two reception ladies I encountered during my week-long stay need to learn who to mess with and who not to. If my check-in was inconvenient, why make check-out one as well? The place was tidy at check-out. Not even both rooms were used. There was hardly anything to clean but one towel! I have stayed in many hotels, and not even Michelangelo has ever in three years charged me for towels with makeup on them. Just wash them; they are not damaged! Work on the attitudes of the one or two reception ladies who clearly barked up the wrong tree for me to consider coming back.
Absolute pleasure coming here. Lovely staff and manager, barman and waitresses. Porters can be a little more accomodatin or security at the entrance.
I came to visit cape town to be horribly disrespected.
Absolutely took advantage of our agreement and will be taken further.
They are ******* and wont pay out or refund my customers money!!! ots been such a ****** headached, and should be legally taken on!!
I have been waiting for payment, then they tell me my funds are on hild cause of the way my payment was done. After explaining and getting a letter from my customer confirning he indeed made the payment i had to get an email now making their admin my problem!!! Saying i must have my customer request a refund!!!! Absolutely disgusted!
Biggest mistake taking Yoco to make payments easier for me.
please remove this company as a delivery option!!!!!! its by far the worst in the world! my patience is low and postnet keeps ysing them!
worst services in the world! rude front desk ladies at cape town airport
Horrible Aircon doest work No luggage trolleys Bad admin control Wrong room Units not maintained properly Unorganized and unaccomodating
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.