SS
Sunil S
Active since Jan 2022
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Glasfit is ****.
Calked Glasfit Bedfordview from 8.30 today. No reply/ phones were not being answered. I then called a friend of mines close by to go to Glasfit Bedfordview ( EDENVALE) to get them to call me. They called and I was told by Lydia that she is the only person on the phones and was too busy to pick up my calls. Wow. How do these businesses ever survive?
0 replies
1 month ago
Windscreen Chip Repair
This review concerns the windscreen repair department.I do not have any complaints to the other departments Service providers are weak , do not respond and MiWay does not have a proper tracking system to ensure that service standards are upheld
53 replies
2 months ago
Nick was patient, professional and efficient
Nick was patient, professional and efficient. Clear in his communication
53 replies
2 months ago
****py service
Lodged a claim for a windscreen chip repair or replacement last week. Contacted MiWay just now , waited 4 minutes to be connected to Glasfit together with MiWay. I dropped the call in frustration. Glasfit contacted me now( Zanzibar). She was apparently given an incorrect cell number. She said that she sent a message to MiWay via digicall mentioning that she could not get hold of us; no response from MiWay. MiWay was told to give Glasfit both my number and my daughter’s number. Apparently not done. Simple stuff to get done Not so simple judging from this experience
106 replies
2 months ago
Where ! oh where ! is the sound and picture quality gone?
Frequent problems with sound and picture quality on the Indian Bouquet. No attention is given to these problems despite years of complaining. There is zero attention by management . These channels are the ******* child of DSTV. Watching and listening to Indian Idols is a painful experience.Poor bass and harsh trebles. The midrange is just about acceptable. This show is being compressed to such an extent that the essence of it is destroyed. Wake up DSTV
0 replies
2 months ago
Doing their best to bring the place down
They have a draw right where people are eating in restaurants. You can go deaf with the racket. Who is the brains behind this? Bins are full to overflowing in the food court. Toilets soap dispensers are empty. Come on guys , catch a wake up!
0 replies
6 months ago
For sure , Dotsure, the best in pet Insurance
Great service , always. Well trained staff, takes the anxiety out of claiming . More companies should emulate Dotsure
159 replies
7 months ago
Our geyser burst last night; called MiWay emergency line
Our geyser burst last night; called MiWay emergency line. Kensani was excellent in the way she handled the call out request. Reassuringly competent.
53 replies
9 months ago
I called in to discuss a problem with a debit order
I called in to discuss a problem with a debit order. It was sorted out promptly and courteouly
106 replies
16 months ago
Miway , Not MyWay
I experiment a geyser fault on I called in PP Plumbers who I use frequently for maintenance c****s. A faulty vacuum breaker was identified as the problem and was replaced. However , my ceiling was damaged. Miway identified the problem as a leaking pipe ; incorrect. Then a geyser replaced was authorised: not necessary. Upon discussion with Miway : apologies for from them for the confusion. Asked by Miway to get a report from the plumber for the reason for the vacuum breaker failure. ,something even a metallurgist or mechanical engineer would have explaining. So , the ceiling quotation was done , incompletely. I was told that there is a” mismatch” and that I would be paid out for the ceiling. I have yet to receive an adequate explanation for the lack of a reply in respect of the plumbers fees and the replacement parts. This experience with Miway has left me disappointed and frustrated. Despite asking my claims administrator to get a senior manager to call , nothing has happened. Miway should spend more time training their people , less on advertising. It’s at the coalface where things go wrong. , preemptive action is required to prevent this mediocrity.
112 replies
Review Distribution
5 Star
6 (40%)
4 Star
0 (0%)
3 Star
2 (13.333333333333334%)
2 Star
2 (13.333333333333334%)
1 Star
5 (33.333333333333336%)