M
Montecasino
Claimed Business
M
Montecasino
Claimed Business
14 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#13
in Entertainment & Gaming
NPS Score
-80
Recommended: Unlikely
Review Distribution
2.1|14 Reviews
May '25 - Apr '26
5(14.3%)
4(7.1%)
3(14.3%)
2(0%)
1(64.3%)
5(14.3%)
4(7.1%)
3(14.3%)
2(0%)
1(64.3%)
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSS
Sunil S
1 reviews | Active since Jan 2020
31 Jan 2026, 21:40
Doing their best to bring the place down
They have a draw right where people are eating in restaurants. You can go deaf with the racket. Who is the brains behind this? Bins are full to overflowing in the food court. Toilets soap dispensers are empty. Come on guys , catch a wake up!
Helpful (0)
|Replies (0)SS
Sunil S
1 reviews | Active since Jan 2020
31 Jan 2026, 21:40
Doing their best to bring the place down
They have a draw right where people are eating in restaurants. You can go deaf with the racket. Who is the brains behind this? Bins are full to overflowing in the food court. Toilets soap dispensers are empty. Come on guys , catch a wake up!
0
Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
9 Jan 2026, 16:59
Accused Without Evidence and Banned
I am extremely concerned about the way my recent matter has been handled. I have been accused of taking a food parcel valued at R943, which I categorically deny. We had our own food parcels and drinks, which appears to have caused confusion. At no point was I given the opportunity to verify this allegation yet requested to sign. Despite this, a ban was imposed, and I was simply advised to submit an appeal, with no further assistance offered. This situation has been distressing and unfair.
Helpful (0)
|Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
9 Jan 2026, 16:59
Accused Without Evidence and Banned
I am extremely concerned about the way my recent matter has been handled. I have been accused of taking a food parcel valued at R943, which I categorically deny. We had our own food parcels and drinks, which appears to have caused confusion. At no point was I given the opportunity to verify this allegation yet requested to sign. Despite this, a ban was imposed, and I was simply advised to submit an appeal, with no further assistance offered. This situation has been distressing and unfair.
0
Replies (0)C
Christinah
1 reviews | Active since Jan 2020
19 Dec 2025, 01:07
I can’t even write 10 words as all call agent I spoke to are very inconsistent,*********** and unprofessional
I can’t even write 10 words as all call agent I spoke to are very inconsistent,*********** and unprofessional. There is no critical thinking
Helpful (0)
|Replies (0)C
Christinah
1 reviews | Active since Jan 2020
19 Dec 2025, 01:07
I can’t even write 10 words as all call agent I spoke to are very inconsistent,*********** and unprofessional
I can’t even write 10 words as all call agent I spoke to are very inconsistent,*********** and unprofessional. There is no critical thinking
0
Replies (0)SB
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CJ
Catherine J
1 reviews | Active since Jan 2020
5 Nov 2025, 13:35
Chicago The Musical
I have seen Chicago The Musical numerous times. Although I enjoyed the overall show and the performance of the extremely talented artist I cringed by the using of The Lord's name. Is it really necessary? There are many other 4 letter words available. End times. What a shame
Helpful (0)
|Replies (0)CJ
Catherine J
1 reviews | Active since Jan 2020
5 Nov 2025, 13:35
Chicago The Musical
I have seen Chicago The Musical numerous times. Although I enjoyed the overall show and the performance of the extremely talented artist I cringed by the using of The Lord's name. Is it really necessary? There are many other 4 letter words available. End times. What a shame
0
Replies (0)KM
TL
Tracy L
1 reviews | Active since Jan 2020
5 Jul 2025, 10:35
MONTECASINO : ENTERTAINMENT AT ITS BEST
I have read most of the reviews posted on various sites where Montecasino has received mamy terrible negative reviews. And I am quite shocked. My experience with Montecasino has been 80% positive. It is a safe place for an older woman to spend time, have some fun, enjoy a lovely meal from any of the numerous restaurants based on the premises and play cards or the machines. I recently spent a lot of time there and with the exception of only two employees out of the hundred they surely employ, everyone was amazing. From Managers, Oupa, Tulane and Tsepho in Privè, the waiters, the security teams all the way to Rosina, the cleaning lady, they, are lovely lovely people. One bartender was particularly constantly rude to me in Privè and two Pit Bosses on the main floor were horrible. I chatted to a few restaurant managers and they all had only positive things to say about their tenancy within Montecasino. Noma from Texas Wings Bar has been working at the restaurant since it opened there in 2018 and loves the location. Siya from Nomad agrees completely. He too has been with his restaurant for a year and a half and says the foot traffic that the restaurant receives because of Montecasino is incredible. They are always full. I visited 8 restaurants and they unanimously agree. My personal experience with Montecasino has been ALMOST perfection. The dealers on the main floor are highly professional for sure but also friendly and nice. Privè, they are a little stricter and more severe. And then of course there were those three people who were rude and nasty. Overall, I highly recommend Montecasino as a place for a woman to just have a great night out if she finds herself on her own and looking for some light entertainment, a great meal and friendly faces.
Helpful (0)
|Replies (0)TL
Tracy L
1 reviews | Active since Jan 2020
5 Jul 2025, 10:35
MONTECASINO : ENTERTAINMENT AT ITS BEST
I have read most of the reviews posted on various sites where Montecasino has received mamy terrible negative reviews. And I am quite shocked. My experience with Montecasino has been 80% positive. It is a safe place for an older woman to spend time, have some fun, enjoy a lovely meal from any of the numerous restaurants based on the premises and play cards or the machines. I recently spent a lot of time there and with the exception of only two employees out of the hundred they surely employ, everyone was amazing. From Managers, Oupa, Tulane and Tsepho in Privè, the waiters, the security teams all the way to Rosina, the cleaning lady, they, are lovely lovely people. One bartender was particularly constantly rude to me in Privè and two Pit Bosses on the main floor were horrible. I chatted to a few restaurant managers and they all had only positive things to say about their tenancy within Montecasino. Noma from Texas Wings Bar has been working at the restaurant since it opened there in 2018 and loves the location. Siya from Nomad agrees completely. He too has been with his restaurant for a year and a half and says the foot traffic that the restaurant receives because of Montecasino is incredible. They are always full. I visited 8 restaurants and they unanimously agree. My personal experience with Montecasino has been ALMOST perfection. The dealers on the main floor are highly professional for sure but also friendly and nice. Privè, they are a little stricter and more severe. And then of course there were those three people who were rude and nasty. Overall, I highly recommend Montecasino as a place for a woman to just have a great night out if she finds herself on her own and looking for some light entertainment, a great meal and friendly faces.
0
Replies (0)