AK
Alloys K
Active since Jan 2022
10
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0
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Reviews
10 reviews6 months ago
********* ***** Product
Approximately 1 year ago, I bought a stake in a property via EasyProperties, a subsidiarity of Easy Equities. The rule is that you can only sell during the auction period as stipulated on their auction calendar. Two weeks before their mid-year auction period, I communicated my intention to sell and close my portfolio via several emails and they never bothered to reply. Once the window period was closed, they only started replying to my emails with a generic message. The message read as follows... I understand your urgency regarding the disinvestment. However, please note that you can only sell your property shares during an auction. I recommend checking the auction schedule here https://properties.easyequities.co.za/calendar . Is there something else I can help you with? Clearly, they didn't want me to disinvest during the auction/window period because they deliberately ignored my enquires regarding "disinvest". How is it possible that I could be ghosted and only be rep**** to after the opportunity to disinvest has gone by? After failing to get a proper response from EasyProperties, I escalated the matter to Easy Equities, same results, No response. I logged tickets with them via their internet platform but they even failed to acknowledge my ticket by email. This EasyProperties is a ***** business entity with ********* business practices. Money in and nothing out. I don't have the luxury to wait for the next window period, I WANT MY MONEY NOW
0 replies
6 months ago
********* Business Operation - Wolf in sheep skin
Approximately 1 year ago, I bought a stake in a property via EasyProperties, a subsidiarity of Easy Equities. The rule is that you can only sell during the auction period as stipulated on their auction calendar. Two weeks before their mid-year auction period, I communicated my intention to sell and close my portfolio via several emails and they never bothered to reply. Once the window period was closed, they only started replying to my emails with a generic message. The message read as follows... I understand your urgency regarding the disinvestment. However, please note that you can only sell your property shares during an auction. I recommend checking the auction schedule here https://properties.easyequities.co.za/calendar . Is there something else I can help you with? Clearly, they didn't want me to disinvest during the auction/window period because they deliberately ignored my enquires regarding "disinvest". How is it possible that I could be ghosted and only be rep**** to after the opportunity to disinvest has gone by? After failing to get a proper response from EasyProperties, I escalated the matter to Easy Equities, same results, No response. I logged tickets with them via their internet platform but they even failed to acknowledge my ticket by email. This EasyProperties is a ***** business entity with ********* business practices. Money in and nothing out. I don't have the luxury to wait for the next window period, I WANT MY MONEY NOW
0 replies
11 months ago
Rain hates their customers
Joined Rain on the last quarter of 2024. Router was delivered in record time after paying my 1st subscription fee. Problems started shortly after that, I was forever complaining because their network was consistently weak to zero. However, I was impressed by their efforts to resolve the service challenges. To date, I have complained more than a 100 times about their service in a space of 7 months. However, I continued to make payments regardless of their unreliable internet. On 25 May 2025, I was supposed to pay for June internet facility but could not pay because I had no funds. What transpired was the following: 1. On 26 May, after being convinced that I will have no funds in my account until the third week of June, I immediately went to Rain GO app, to try and make an arrangement so that I can pay a double on 25 June 2025. The system did not allow me to make such arrangement or any arrangement without paying a minimum of R50. 2. I escalated my request to Rain customer care on Facebook, LinkedIn, E-mail, HelloPeter, etc. My request was for rain to make a provision for me to be able to make double payment on June 25. To this request, they told me it's impossible to accommodate my request. 3. Having rejected my request after I specifically told them that I don't have money on my bank account and reminding them of my condition on a daily basis, they kept on trying to debit my account daily. I then asked them to stop trying to debit my account on a daily basis as every failed transaction attracted a R8 penalty fee, to this request they responded "we will continue debiting until you settle your account". They were debiting my virtual account and to prevent further charges I was finally forced to cancel my virtual card on 02 June. This was a very painful moment. Here was a service provider that I gave too many opportunities to try and improve their network capability for months, the same service provider was now terrorizing me, bullying me, disrespecting me, treating me like a 3rd class customer. 3. In light of the above, after cancelling my bank card to avoid continued abuse by Rain, I decided to cancel my contract/account with Rain. I went to my Rain Go app and the app would not allow me to cancel because my account is in arrears. I then escalated to Rain via Email, LinkedIn and Facebook. I have a right to cancel. I have not received any internet whatsoever since 26 May 2025. Conclusion - Rain doesn't care about service delivery, they have no empathy and they treat their customers like *******. For this, I expect the following from them - * The immediate cancellation of my account * Reimbur*****t of all money paid to them from first subscription fee.
318 replies
11 months ago
Rain has no HEART
Rain internet it's more down than up at times due multiple technical faults with their towers. As customers, we log calls and practice some patience and a lot of understanding. We don't demand that rain should reimburse us for amounts equivalent to the collective monthly downtimes, as "WE SHOULD". When we are late with payment, they suspend our services but don't deduct the money equivalent to the suspension period on their monthly invoices. When you have been paying them correctly for consecutive months and you suddenly want to request a grace period in a form of making arrangement to pay at the later stage, they demand that you pay R50 upfront, it's like paying R50 for their mercy. Paying R50 for Rain's empathy. If you don't have the R50, they refuse to reconnect your internet. That's psychopathic behavior of the highest level. Rain has got NO HEART!!! Arranging to pay later is still payment, why must you pay for MERCY?!!
232 replies
11 months ago
Horrible Internet connection, wayawaya!!
Rain is always down. During the week from 8pm to 6am we reduced coverage and on weekends we have almost zero internet.
348 replies
12 months ago
Terrible Network Coverage
My internet has been down for 15 hours now. This morning Rain called me a tickbox exercise. 2 seconds calls that do not give me an opportunity to answer. This is a lie for Rain, buzz calls are insulting.
232 replies
14 months ago
Demand internet connection
I know that I owe R370 on my rain account. This morning it says I owe R900+ how is it possible?. The whole week I have been trying to make an arrangement with rain for double debit on 25 March but it's system could only give me an option to pay on 28 February. Today I owe R900+ when I was only owing R370 2 days ago. This is witchcraft at it's best. My internet is cut even though I only owe part payment of R625. By the way my contract was specified at R595 and didn't receive notification of price increase to R625. I don't have internet today and I demand it.
254 replies
14 months ago
Horrible Network in Katlehong and *****ulent double debiting
1. Rain network is down for more than 4+ hours per day in Katlehong. In December, it was down more than 8 hours per day. I am giving it a 2 rating instead of a 1 rating because they do call back after each complaint. However, calls don't usually resolve the problems experienced with their network. Whenever it rains, the network becomes worse. 2. Double billing - Just before I purchased Rain new package, I made sure that I settled the old account and requested that the settled simcard must be terminated. Their agent said the old simcard will be terminated. To my surprise, Rain continued to double debit my account. When I queried the double payment for the 3rd time, that's only when they started terminating the old sim. They however refuse to credit my account with the amount equivalent to the difference of double payments made over a period of 4 months. I need my account credited with+/-R2000 that was incorrectly debited.
218 replies
52 months ago
BKLG Fraudulent Banking Activities
I don't even know who they are but I know that they fraudulently recieved my credit card information. They debit my account frequently and I cant even contact them.
0 replies
52 months ago
Clientele Policy Cancellation Nightmare
I have been trying to cancel my policy for almost a year now with no results. Frustrated.
212 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
8 (80%)