Active since Jan 2022
It appears to be impossible to speak to someone or to get an email response to request the immediate removal of a CV and personal information that appears to have been uploaded to your platform without the consent or knowledge of the individual concerned. Emails do not work, no one answers the phone number given on the website. This is extremely frustrating!
I have used them for years and they have never disappointed me. Just make sure you select a decent plan, and be sure to read and understand your policy!
They were unable to beat my current premiums, so they put me in touch with their "Promotions" team to collect their offer. I submitted all of the requirements well within the time frame, and have heard nothing back, despite several follow ups.
I tried to book a ride on January 08 January. It was cancelled by Uber, but the money was deducted from my account. This happened twice in quick succession. I have contacted Uber and I just keep getting the same response from Usman Ahmed: " As mentioned earlier, we're aware of this issue and our specialized team is working to fix it. As soon as we have an update, we'll reach back out. We appreciate your patience while we get you the right answer". Requests for a contact number have ben ignored. Uber owes me R122 and it has been made abundantly clear by the lack of resolution that this is very low on their list of priorities. I am very angry and disappointed!