BH
Beverley H
Active since Jan 2022
4
Reviews
0
Industries
Reviews
4 reviews7 months ago
The most considerate...
The most considerate insurance company I have ever dealt with
53 replies
11 months ago
SHOCKING SERVICE FROM ALISOM COMMUNICATIONS
I get offered a cellular contract in October 2024, I accept the contract. 2 months into the contract I note that I am not receiving the offerings. This began the query as it was affecting my business negatively. It took 4 months for Alisom to admit the error was on their side as Vodacom could not offer the package. Mid contract I get told to "fix" the situation I need to pay to change the contract. The matter was escalated to management and Executive management and to the Alisom Complaints channel with no response. 7 months later I am now being given even worse service with minimal offerings on this contract which is causing me to now loose business. I am a small business and even trying to escalate to Vodacom has yielded NO feedback. The conduct of this company is shocking considering the mistake was on their side.
0 replies
26 months ago
I receive approx 5 to 8 calls every day and when I answer it clicks off
I receive approx 5 to 8 calls every day and when I answer it clicks off. This has been happening for weeks. Today they actually answered and again I reported it. The checking of my vehicle process this morning went well and Dimakotso from Control Room was professional.
56 replies
52 months ago
BIDVEST TYRE POLICY NO GOOD
Bidvest Tyre Insurance was sold to me by a very good sales person. I took it based on what I was sold. I have paid for many months and then had a claim. It took me a good 2 weeks to try and get hold of them. National number did not work and eventually I managed to get to an email address to submit my claim. I followed all procedures AND asked for a copy of my policy. I received a reply saying I would receive it - DID NOT. My claim was also not processed and I got NO feedback. I then cancelled my debit order in the hope that I would get a response. I got an sms about that. I did further enquiry about my claim but had to go purchase a tyre because I could not drive on my spare. To this day NO feedback. I did receive a sms saying my policy is cancelled though - WHAT DID I PAY FOR?????????????
159 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
1 (25%)
2 Star
0 (0%)
1 Star
2 (50%)