OL
Ofentse L
Active since Feb 2022
11
Reviews
0
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Reviews
11 reviews1 month ago
Worst Uber Experience
I had the worst experience on my uber ride yesterday.I requested a ride from Zambezi Junction to Kolonnade Mall and the driver arrived after a couple of minutes.On our way to Kolonnade his car ran out of petrol and he got out of his car and started pushing the car to Kolonnade.Imagine having to sit sit in a car while it’s being pushed.Along the way he stopped because he was tired.I had to hitch a lift to Kolonnade from a total stranger.My safety was compromised and guess what Uber did when I raised this issue with them? Refund me half of cost of the trip.That’s all they did after all I went through just to get to Kolonnade.
0 replies
39 months ago
MiWay Insurance failed me decimally and I am definetly sure that i am not the only one.
MiWay Insurance will find any excuse in the world NOT to pay your Insurance Claim. I recently logged a claim for an iron and an ironing board after my Nanny accidentally tripped the extention cord and the iron and ironing board got damanaged.I am comprehensively insured with MiWay insurance for my Car Insurance and Home Contents.I haven't had any insurance claim in the past 10 years.The first and only time I claim for home contents from Miway Insurance,I get an excuse not to pay my claim.I got a call a call from Solly from their claims department this afternoon advising me that they won't be paying my claim becuase the items that are damaged do not contain any glass.Is that even a reason to decline a claim? I need MiWay Insurance to cancel both my policies and refund me all my premiums since the inception of my policy contracts for both my car and home contents insurance.The refund must be processed by tomorrow Midday.They failed to keep to their end of their bargain and it's only fair that i get all my premuims back. I will also be lodging a complaint with the short term insurance ombudsman.
132 replies
41 months ago
I got the Worst Service ever at Engine Magalieskruin-581 Braam Pretorius
https://www.linkedin.com/posts/ofentse-william-lesolang-39948560_i-got-the-worst-service-ever-at-engine-magalieskruin-activity-7003720646241202176-UECr?utm_source=share&utm_medium=member_ios
132 replies
41 months ago
I got the Worst Service ever at Engine Magalieskruin-581 Braam Pretorius
https://www.linkedin.com/posts/ofentse-william-lesolang-39948560_i-got-the-worst-service-ever-at-engine-magalieskruin-activity-7003720646241202176-UECr?utm_source=share&utm_medium=member_ios
0 replies
42 months ago
I had an interaction with Boledi Masehla from Miway’s Client Services Department and I must say she is really passionate about what she does
I had an interaction with Boledi Masehla from Miway’s Client Services Department and I must say she is really passionate about what she does.Keep up the excellent working my sister.We need more people like you working in the insurance industry.I will definitely recommend my entire family to Miway Insurance.
132 replies
42 months ago
This is by far the worst I have ever recieved from a Service Provider_RAIN284642
Good Day, I am very much disappointed in the way your appointed courier company is conducting their business and if you don't look into this with the urgency it deserves you will lose a lot of sales because of CCD. DDC sent me an sms yesterday confirming today's delivery between 8 and 12.I got a call from the CCD today just before 10 advising me that they are at my premised and I am not there. I advised the guy delivering my package that I am still at the bank but I will be home before 12.The guy advised me that he can't come back because he is at my house and I am not there. What kind of service is this? This is totally unacceptable & unprofessional. 1.The sms they sent me is not specific enough with regards to the time. I run multiple businesses and I can't be stuck at my for 4 hours waiting for a delivery. 2.I don't appreciate the comment the delivery guy from CCD made to me. He was not doing me a favour for delivering the package to me. The time that I said I will be home was still within the specified times they stipulated on their sms. CCD was paid to provide a service to Rain's Customers but they are failing decimally. 3.I had to call again and ask them to call the driver and get back to me.I am still waiting for them to call me back. 4.I incurred costs rushing back home to make it on time for the delivery. 5.I incurred costs calling CCD 2 times already. 6.It's been over 2 hours waiting for the driver to come and he has not arrived yet. I am in business myself and if this is the kind of service I will be getting from your service providers then I would rather cancel my contract with Rain. I won't be subjected to such poor service from a service provider. Mind due I will be paying that service. Kindly take this up with CCD's and Rain's Management and revert back to me. Kind Regards Ofentse
264 replies
42 months ago
I had an interaction with Bonolo Magagula from MiWay's Retention Department and I must commend him for the outstanding service he constantly render to me
I had an interaction with Bonolo Magagula from MiWay's Retention Department and I must commend him for the outstanding service he constantly render to me.He is always eager to assist me irregardless of the type of query I have.It explains why you were appointed at the Retentions Department in the first place.I wish you nothing but the best.You should be managing the Retentions Department because you really understand what customer service is.Thank you once more for always being there for me when I need you the most.All your efforts don't go unnoticed.Keep up the Excellent Work Bro!
132 replies
42 months ago
I had an interaction with Bonolo Magagula at their Retentions Department and I must commend him for the outstanding service he rendered me today
I had an interaction with Bonolo Magagula at their Retentions Department and I must commend him for the outstanding service he rendered me today.Keep up the Excellent Work Bonolo!
133 replies
42 months ago
I had an interaction with Beauty Kgalake from the Quality Assurance Department a few moments ago and I must commend her for the excellent service she gave me
I had an interaction with Beauty Kgalake from the Quality Assurance Department a few moments ago and I must commend her for the excellent service she gave me.She is simply the best.We need more people like her working in the insurance industry.People who actually care about one's well-being and not just there to close the deal.Keep up the Excellent Work Beauty!
132 replies
43 months ago
Keep up the Excellent Work Joanna!
Joanna at Host Africa's Billing Department is great at what she does.She kept me posted throughout the process up until my account was activated.Her customer service skills are out of this world...
133 replies
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