merriam M

Active since Dec 2009

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7 reviews

10 months ago

Account query

I joined Virgin Active on the 30th of September, which was the last day of the month, and I paid the joining fee. However, on the 1st of October, I received an SMS stating that Virgin Active attempted to debit my account, even though no debit was actually made. I don’t understand how your billing system works. Why would I make a payment on the last day of the month and still have another debit attempt the very next day? Please look into this matter, as I was expecting the debit to occur on the 30th of October, not immediately after joining. Also, please stop calling me repeatedly about my account. Kindly contact your Klerksdorp branch they will be able to explain what happened. ID no:*** For any feedback or clarification, please contact Thato at +***6, as he is the person responsible for paying this account. Thank you.

0 replies

Flexi Mobility

10 months ago

Complaint About Vehicle Condition and Lack of Accountability

I bought a car from Arnold Motors in Klerksdorp on 19 September 2025. From day one, I noticed that the front wheels were already worn out, and I told the salesperson I was not happy with them. He told me to drive the car and change the wheels later, saying I should “enjoy the car for now.” I trusted his word and took the car. But now, not even five weeks later, both front wheels are completely finished. Before I even went back to Arnold Motors, I complained to the salesperson on WhatsApp, and he simply referred me to Flexi Mobility. When I went back to Arnold Motors on 22 September, I was again told that it’s Flexi Mobility’s responsibility because they’re the ones who passed the roadworthy test — and that it’s not Arnold Motors’ problem. I am beyond frustrated with this back-and-forth blame game. I haven’t even started paying my first instalment, yet I’m already dealing with tyres that are completely worn out. To make matters worse, I was even given a verbal warning by a traffic officer because of the state of the tyres! How did Arnold Motors and Flexi Mobility even manage to pass the roadworthy test with tyres in such poor condition? This is dishonest, unsafe, and completely unacceptable. I need clear answers on who is responsible and who will replace these tyres, because as a customer, I’ve been treated unfairly and without any accountability. My details are as follows Thato Raymond Batsietseng Email: *** Contact: ***

0 replies

Samsung South Africa

90 months ago

Sh,***service

Good day As I wait and still waiting for Samsung's response I am still awaiting your response with regards to my complaint. I previously called Samsung SA with regards to the Samsung Gear Fit 2 Pro. I had claimed the watch on the app on the 2 August 2018 and I waited for the delivery. With no communication from Samsung I then went on to call Samsung and I was given a reference number ********** 076. I received a call from a lady advising me to email Samsung rewards with the above ref number. I am still waiting for Samsumg SA and Samsung rewards to respond my query. And o requested mjay both parties should put in writing If they are unable to send my watch. I'm disappointed by the service I get from Samsung.

3 replies

Samsung South Africa

91 months ago

Still no followup

********** 076 Can I please get an email from Samsung South Africa and they must advise me if they do not want to assist regarding the below Complaimr I sent last year I received as ref ********** 076 from Samsung as I had laid a complaint with them. And they gave me that reference number and advised me I should email it back to you guys. I spoke to Simone who gave me that ref number. All.i wanted was for Rewards/ Samsung to put it in writing and tell me you will not be able to assist with a watch that I claimed on rewards app. I do not work for Samsung and I do not know if it was claimed incorrectly or not. AMD now rewards told me to call Samsung because they only despatch for Samsung promotions as decided by Samsung south africa. Can someone assist me and stop sending me back and forth please. If you cannot give me the Samsung gear please tell me and put it on writing

2 replies

Samsung South Africa

94 months ago

*** disgusted

I received as ref ********** 076 from Samsung as I had laid a complaint with them. And they gave me that reference number and advised me I should email it to ********** in August I bought a Samsung so and claimed watch on the app. I have not received my watch and they (Samsung and rewards) are sending me back and forth. As a customer how the f... do I know if the watch was claimed correctly or not. I'm disgusted by the service given to me by the consultants over the phone. And I rewards also told me they are an independent company that run and manage Samsung rewards app on behalf of Samsung South Africa and they only do dispatching of promotions as decided on by Samsung S A. Then Samsung comes back to me and says I should email rewards when rewards started they cannot help. Samsung is such a big company yet they cannot help 1 customer with 1 issue. It is disgusting

1 reply

Ok Furniture/Power Express

106 months ago

PLEASE EXPLAIN RETURNS POLICY BEFORE WE BUY I WANT MY MONEY BACK OR NEW DVD

i bought a dvd including speakers on the 07/11/2017. and currently there are 4 buttons that are not working on the remote. on the 15/11/2017 i called ok furniture in towermall around 10am and asked what to do, the lady transferred my call to someone who did not pick up. i dropped and called back the lady advised that i would be called back. i waited until 12pm then called back, i spoke to a guy and he advised me that the remote does not have a warranty and the speakers. i then told him that information was never explained when we bought the dvd and i asked the guy what must i do in this case. i cannot use my hard earned money to buy something that doesnt work then be told that nothing can be done. ca ok furniture train their stuff on warranty issue. i want a new dvd or my money back this is UNACCEPTABLE. THE SALES PERSON NAME IS THABORANTSIE TMA

0 replies

Mr Price

139 months ago

closed account in arreas

Last year December i paid off my Mr Price account at Mr price matlosana mall. But the problem is the amount that i paid last year still shows at credit berau that i am in arreas. i cannot accept this. i cannot even apply for an account due to this thing. I wet some place to apply for an account and it was decline because of this. please sort this out!!!

1 reply

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5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (14.3%)

1 Star

6 (85.7%)

merriam M

Reviews

Account query

Complaint About Vehicle Condition and Lack of Accountability

Sh,***service

Still no followup

*** disgusted

PLEASE EXPLAIN RETURNS POLICY BEFORE WE BUY I WANT MY MONEY BACK OR NEW DVD

closed account in arreas

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