MM
Mandisa M
Active since Mar 2022
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
GMAIL Storage ****
Google GMAIL has been requesting that I buy storage for the longest time, last week I purchased storage, money went off y account and a confirmation was sent. Yest I'm still being shown that I'm without storage Initially I was hesitant about this storage story from GMAIL being a money-0making scheme - but now I'm sure it is I want my money back, or my storage assigned t my account immediately!
0 replies
4 months ago
Slow to Respond to Help
I joined the gym last year July And I've been very consistent and avid in the gym scheduling Something that really encouraged me was the rewards program, particularly the gym streaks, however on occasion id notice that if I used my card for access instead of my app or at certain gyms like Tygervalley the update would take days sometime requiring me to call to correct This happened again last week, with my Friday visit not being logged as my phone was off and I needed to give ID for access, That visit hasn't been logged till today, and resulted in my 32 week streak being lost! After all that work, you can imagine how demotivaring that becomes. I've asked numerous times for it to be resolved and am only given emails with codes but no resolution. Very sad that this is how my experience with this gym will be concluding
0 replies
11 months ago
Telkom has fallen
Telkom, has become the equivalence of Eskom (during it's worst years), as far as telecommunications companies are concerned. As a customer who has used them as the telecomms network provider for my home for over the past decade, they have truly deteriorated in all ways over the years. From the network coverage, and availability throughout the day, to faulty user networks, and recently WiFi provision. We tried numerous times to have them sort out the WiFi connection issues that had recently come up at my home - given I run a business from home, and need constant connection. However whenever we reached out to them for assistance the matter was always handled sluggishly, as though doing a favor for a friend, as opposed to delivering services to a paying customer. Eventually after much pushing they replaced the router, with the technicians having "remotely assessed" it, and identifying it as the fault. The replaced router arrived with missing parts, after which the technicians further claimed the router was faulty - and needed to be returned in exchange for a new one. Days turned into weeks - of an assessment and exchange which ought to routinely take less than 24hrs. On further update, the previously unpackaged router was handed back to us (via the Canal Walk Telkom branch), during which the employees very rudely dismissed any fault that had been claimed, by TELKOM TECHNICIANS. Following all this chaos, poor customer service, and congoing irresolution of the matter - we made the final decision to cancel our Telkom contract, and sever any further consumer relations with them - this decision was met with reluctance to cancel our contract; after which they falsely gave a cancellation code, and assured us that it would be cancelled by end of business day on 11/07/2025. Thereafter we immediately approached another WiFi service provider RSAWeb, who very promptly put everything in place within 24hrs, to provide the service - during which they found Telkom had falsely claimed cancellation, and they were thus unable to proceed. On follow-up with Telkom, we were then told, the contract would ONLY be cancelled in 30 DAYS - a period not stipulated in any previous binding contractual agreement we had with them; and not explained nor justified by the consulting assistant. Such pathetic response to being replaced, due to their own shortfalls. They definitely have fallen. I would deeply advise steering away from Telkom for this or any services required, there are many other options to choose from, that will provide services with integrity and respect for consumers.
0 replies
13 months ago
*****ULENT TRACKER
It's not the first time making this known on a public platform, but I hope it's the last time, before I have to take legal action. This company has harrased me, for more than a year now. Since I cancelled my membership in March 2024, after which they continued to debit my account (reasoning that it was the cancellation fee being debited, I did not press with much urgency). However the money continued to be taken from my account, at an excess of R3000+, at which point I contacted them to inquire. I was then told that the membership hadn't been cancelled and that they would look into it and fix it however demanded ANOTHER R2900 worth in cancellation fee, which I objected to. I was then told the situation would be handled, during which their "network" conveniently "went offline". They have continued to track a car, I no longer own, sending me unsolicited updates about its whereabouts. Moreover threatening me with legal action and continuously harassing me. I spoke to multiple legal reps they sent my way regarding the true extent of *****, theft, and overall harassment I've gone through with this company - to no avail. The existence of this company has truly been burdensome to my life, and I've extended too much grace towards this incompetence. I advise ANYONE to steer clear of them. Save yourself the stress and panic
1 reply
13 months ago
*****ULENT TRACKER
It's not the first time making this known on a public platform, but I hope it's the last time, before I have to take legal action. This company has harrased me, for more than a year now. Since I cancelled my membership in March 2024, after which they continued to debit my account (reasoning that it was the cancellation fee being debited, I did not press with much urgency). However the money continued to be taken from my account, at an excess of R3000+, at which point I contacted them to inquire. I was then told that the membership hadn't been cancelled and that they would look into it and fix it however demanded ANOTHER R2900 worth in cancellation fee. Which is objected, an was told would be handled, during which their "network" conveniently "went offline". They have continued to track a car, I no longer own, sending me unsolicited updates about its whereabouts. Moreover threatening me with legal action and continuously harassing me. I spoke to multiple legal reps they sent my way regarding the true extent of *****, theft, and overall harassment I've gone through with this company - to no avail. The existence of this company has truly been burdensome to my life, and I've extended too much grace towards this incompetence. I advise ANYONE to steer clear of them. Save yourself the stress and panic
4 replies
14 months ago
Cape Town Municipality, a Disappointment
I am beyond words, in describing the poor level of service recieved by the municipality, particularly the electrical department of the City of Cape Town. This being from a taxpayer, payer incredulous amounts of tax, and astounding rates and taxes - yet the municipality has never been less supportive than it is now. On Wednesday the 26th we experienced an electrical interruption throughout the home, our electrical panel was intact with no explainable reason within the household. Thereafter we discovered a significant leakage of water along the road in the neibourhood. So much so it was lifting the tarmac. We called upon the City of Cape Town, who then speculated that the electrical outage We were experiencing was as a result of this leakage affecting our external power supply. They did not show face or try to amend the matter, only promising to come and take a look. We have repetitively called them, only to recieve reference number after referance number. So much so that we went to them directly, only to he given yet another reference number. It's now been 4 days without electricity. Affecting tax payers, who pay copious rates and taxes, for absolutely shocking service delivery. I now look to escalating this matter legally as we have recieved absolutely no help whatsoever. Such disappointing, short of disgusting service, from the municipality
0 replies
15 months ago
City of Cape Town Municipality, disappointing
I am beyond words, in describing the poor level of service recieved by the municipality, particularly the electrical department of the City of Cape Town. This being from a taxpayer, payer incredulous amounts of tax, and astounding rates and taxes - yet the municipality has never been less supportive than it is now. On Wednesday the 26th we experienced an electrical interruption throughout the home, our electrical panel was intact with no explainable reason within the household. Thereafter we discovered a significant leakage of water along the road in the neibourhood. So much so it was lifting the tarmac. We called upon the City of Cape Town, who then speculated that the electrical outage We were experiencing was as a result of this leakage affecting our external power supply. They did not show face or try to amend the matter, only promising to come and take a look. We have repetitively called them, only to recieve reference number after referance number. So much so that we went to them directly, only to he given yet another reference number. It's now been 4 days without electricity. Affecting tax payers, who pay copious rates and taxes, for absolutely shocking service delivery. I now look to escalating this matter legally as we have recieved absolutely no help whatsoever. Such disappointing, short of disgusting service, from the municipality
0 replies
23 months ago
Disappointed and jaded by Cartrack
I validly entered into a contract with Cartrack, on 2024/02/13 at 13:40:33, the when I got my first car, due to thinking it was a reliable customer friendly, safe customer service provider. A contract which I gave verbal notice - via the same line of communication, with Cartrack, for the cancellation thereof. The cancellation took place on 2024/03/06 at 15:00:00 - 15:11:03, during a 10 minute conversation, where Cartrack informed me of the cancellation fee expected, shortly after which, they debited my account, ********ly - before the end of the same month. To summarize the transactions, under contractual agreement that took place: 1. on the 23rd of Feb - R127.41 (Cartrack debit) 2. on 01st of Mar - R199 (Cartrack debit) Thereafter the contract was cancelled 4 days following the last lawful debit order and the following were still made, despite the request for a cancellation fee, which was the agreed amount of R 2990,34, that I as the client was informed I could make within 30 days of my cancellation. 1. On 27th Mar (08:38) - R740.00 (Cartack debit - an unauthorised debit not in keeping with the amount of the contract, or the cancellation fee was deducted from my account) 2. On 27th Mar (08:38) - R 127.41 (Cartrack debit - another unauthorised debit not in keeping with the amount of the contract, or the cancellation fee was deducted from my account) 3. On 29th Mar (23:03) - R13.93 (Cartrack debit - another unauthorised debit not in keeping with the amount of the contract, or the cancellation fee was deducted from my account) 4. On 01st of May (23:26) - R 199.00 (Cartrack debit - in keeping with my premiums amount despite 2 months post-cancellation period having lapsed) 5. On 14th of May (17:46) - R 259.00 (Cartrack debit - another unauthorised debit not in keeping with the amount of the contract, or the cancellation fee was deducted from my account) 6. On 25th of May (17:37) - R 184.13 (Cartrack debit - another unauthorised debit not in keeping with the amount of the contract, or the cancellation fee was deducted from my account) 7. On 01st of June (02:44) - R 199.00 (Cartrack debit - another unauthorised debit not in keeping with the amount of the contract, or the cancellation fee was deducted from my account) 8. On 24th of June (23:08) - R 161.12 (Cartrack debit - another unauthorised debit not in keeping with the amount of the contract, or the cancellation fee was deducted from my account) 8. On 28th of June (23:10) - R 458.00 (Cartrack debit - another unauthorised debit not in keeping with the amount of the contract, or the cancellation fee was deducted from my account) Please note, the above debits that have come out of my account, from a company that was absolutely NOT acting in good faith, in acquisition of a cancellation fee as per protocol described during the cancellation call on 2024/03/06 @ 15:00:00. But rather they acted ********ly, accruing a total of R1 457.00 worth of debit orders (the total of which could not be reversed). And yet the audacity remains in the assertion that a complete charge of R 2 990,34, remains unpaid since cancellation. I was disappointed in the company's unwilingness to look into the debit order overlap after cancellation and how it resulted in the arrears they claimed being unjustified. I was willing to settle any legitimate fees, but I would not pay an inflated amount that does not accurately reflect the services provided or the funds already deducted from my account. I was then threatened continuously with court summons and handover letters as the company failed to take accountability for their *****ulent activity with my account. Until now, no resolution has been found, as they continue to intimidate and threaten me on false grounds based on *****ulent claims. Very disappointing to say the least
1 reply
25 months ago
Out with Indriver!
This app used to be brilliant When it first came up, it was a real competitor to thw likes of Uber and Bolt, I that it allowed the freedom for negotiation and gave drivers and passengers full transparency of expectations for trips. Now however, with the new upgrade numerous drivers have complained time and time again that the app withholds information regarding the passenger. Importantly the method of payment the passenger has opted for. This is extremely inconvenient and inappropriate not only for the Drivers who at times have to forfeit compensation due to the customer's method not being in keeping with their expectations; but moreso for the customer who has to go out of their way accommodating the driver. It's become an extremely inappropriate app, and I've continuously discouraged affected drivers from continuing on this app. I also dissuade fellow peers from using it, to avoid this inconvenience. Such a shame
0 replies
30 months ago
Bonitas, highly not recommended
So so sad. I joined this medical aid with an excellent recruitment pitch and the salesman handled everything with haste and I was promised all the bells and whistles. I'm paying R3k a month for a medical aid that has barely partially covered anything. I had a wisdom tooth extraction for which I had to pay half my hospital stay, and pay for my surgeon and the anaesthetist out of pocket, while paying a monthly R3k to them still. I've had various follow-ups and I try and arrange them according to their affiliated physicians and specialists (meaning I've stopped going to alot of my regular Doctors) just so they could atleast cover SOMETHING. Lo and behold I'm always issued invoices that indicate the medical aid refused to cover for non-stipulated reasons, yet they still have the audacity to send me monthly statements showing how much I have at my disposal. Meanwhile less than the bare minimum is getting covered, and I'm still coughing up R3k. They string you along during customer consultations when you're filing a complaint and nothing ever comes out of it. I'm constantly losing money and still paying the R3k... I've become so anxious for my health as a practitioner (who is always at risk of nosocomial unwellness) I have to always look at what I have in my savings should I need emergency care...whilst still paying their R3k. I don't believe this is what medical aid was ever meant to be, and have heard many colleagues vouch for better experiences in many of the other competitor brands, namely Discovery Health. I would much rather be paying copious amounts and knowing I can rest assured because I'll be covered, than be a part of a money making scheme. Very very disappointed. They started off with lots of promise.
2 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (28.571428571428573%)
1 Star
10 (71.42857142857143%)