SM
Sharon M
Active since Mar 2022
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Loved the service i ...
Loved the service i received from Catherine, everything was kind and swift! Thank you Catherine! 🤗
1 reply
1 month ago
Nomhlanhla - exceptional service, so friendly I felt like I’ve known her forever
Nomhlanhla - exceptional service, so friendly I felt like I’ve known her forever. I told her I’d come back here everyday just to talk to her!
53 replies
15 months ago
Mweb(noun): abominable, abysmal, atrocious, dreadful, godawful, inadequate, inferior, lousy, and terrible.
If I could give a negative rating, I would!! We've been without WiFi for the past 3 days, I called in yesterday, 8 January 2025 at 10am, waited a whole 45 minutes for assistance to be told that we'd be assisted within 24 hours and that our issue will be made priority. 24 hours later, we're still waiting to be helped, I called the tech team again, waited a whole hour in the waiting line only to get to No 1 and have complete silence on the other side of the phone for 15 minutes! What a waste of my time and money! I called again, this time I called the support team, I got sent to the tech waiting line again, waited for 20 minutes and the line hung abruptly. What exactly are we paying for? What's the point of paying so much money for wifi, only to have to buy data on the side too? Now we'd like to cancel, but how do we do that if the customer service is non existent? Unacceptable, unreliable, unprofessional, unreputable and definitely would not recommend, it's not worth your time or money.
0 replies
38 months ago
Dr Martens South Africa
I ordered 5 pairs of Dr Martens from the Dr martens South Africa website and waited for 15 days for delivery, when I now check the tracking information, it says the shoes have been delivered but we haven’t received them. The email address available to communicate with them was responded to earlier in the waiting process, within a day, but I’ve recently sent 3 emails asking about the whereabouts of the shows but have not received a response and it’s been 5 days now.
0 replies
50 months ago
Worst university in South Africa
If I could give a negative 5 rating, I would. Ever since Monash pulled out, it’s been hell. By far THE WORST institution in South Africa. Students who remained under Monash, even after the transition weren’t given the time of day, we received results for Semester 1 2021 in December/January 2022, some exam papers were lost and we were told we have to write supplementary exams, without ever seeing initial exam marks. One student only had one module instead of 4 modules for the entire Semester 2 of 2021, which ultimately meant the course would take much longer to complete than it should. The student had asked for help to get loaded on other modules that she needed and due to the lack of response from the school, was told it’s too late to enrol them into new modules and should try summer school, when they asked for Summer school, they were told that the IIEMSA cancelled summer school for Accounting. When the school was approached, they apologized and said they would investigate further, nothing has been done ever since. Monash students were advised to write emails to the Monash Teach out facility to transfer to IIE from MSA in order to avoid having to sit in front of the board. After transferring things just went worse, we had more modules to complete than what we had in Monash, and because of lost results and papers and their inability to communicate in time, modules had to be repeated. Especially for Accounting students. As I write this, It’s been 3 weeks since the academic semester began, we still don’t have login details, I don’t have my modules, I have access to absolutely nothing, not even the portal where my timetable, modules, course progression should be. Mind you there is a test week scheduled for the coming week. When I ask for help, nobody is able to explain why everything is slow. I completed my registration, the student advisor I was given? Very very useless and unprofessional, they promised to help us get the best help, we got the absolute opposite. A member of the staff, seeing how desperate students were for help, admitted that non of the staff members actually knows what they’re doing, so when we ask for help, they just make things up as they go. A former student went to the speak to the Dean to complain about issues they had, was promised help and was still left helpless and waiting for answers and access to the portal. There is absolutely no help, no student service, no professionalism. When they want their money, they will communicate with you!! non stop, but when students need help, there is no one available to help them. No value for money whatsoever. The people we’re supposed to see for certain areas of concern are mostly off sick, and never available. Do not even consider IIEMSA, rather invest in a public intstitution, because IIEMSA is a absolute waste of money and time, and will only ever be the cause of more stress and depression in students.
0 replies
50 months ago
WORST INSTITUTION IN SOUTH AFRICA
If I could give a negative 5 rating, I would. Ever since Monash pulled out, it’s been hell.The IIE MSA is, By far, THE WORST institution in South Africa. Students who remained under Monash, even after the transition weren’t given the time of day, we received results for Semester 1 2021 in December/January 2022, some exam papers were lost and we were told we have to write supplementary exams, without ever seeing initial exam marks. One student only had one module instead of 4 modules for the entire Semester 2 of 2021, which ultimately meant the course would take much longer to complete than it should. The student had asked for help to get loaded on other modules that she needed and due to the lack of response from the school, was told it’s too late to enrol them into new modules and should try summer school, when they asked for Summer school, they were told that the IIEMSA cancelled summer school for Accounting. When the school was approached, they apologized and said they would investigate further, nothing has been done ever since. Monash students were advised to write emails to the Monash Teach out facility to transfer to IIE from MSA in order to avoid having to sit in front of the board. After transferring things just went worse, we had more modules to complete than what we had in Monash, and because of lost results and papers and their inability to communicate in time, modules had to be repeated. Especially for Accounting students. As I write this, It’s been 3 weeks since the academic semester began, we still don’t have login details, I don’t have my modules, I have access to absolutely nothing, not even the portal where my timetable, modules, course progression should be. Mind you there is a test week scheduled for the coming week. When I ask for help, nobody is able to explain why everything is slow. I completed my registration, the student advisor I was given? Very very useless and unprofessional, they promised to help us get the best help, we got the absolute opposite. A member of the staff, seeing how desperate students were for help, admitted that non of the staff members actually knows what they’re doing, so when we ask for help, they just make things up as they go. A former student went to the speak to the Dean to complain about issues they had, was promised help and was still left helpless and waiting for answers and access to the portal. There is absolutely no help, no student service, no professionalism. When they want their money, they will communicate with you!! non stop, but when students need help, there is no one available to help them. No value for money whatsoever. The people we’re supposed to see for certain areas of concern are mostly off sick, and never available. Do not even consider IIEMSA, rather invest in a public intstitution, because IIEMSA is a absolute waste of money and time, and will only ever be the cause of more stress and depression in students.
0 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)