Active since Apr 2022
I have been a loyal customer for over 5years. In the start they called me when I was nearing a border. Now nothing. Battery disconnected they called. Now nothing. They take very long to call when Park alert is violated. Then the Supervisor gets attitude to say I am open to complain in Hello Peter if I must... This is poor service from them and I requested to speak to management many times now but without avail. I think to switch tracking companies.
Wendy Factory Edenvale Is a bunch of clowns! The quality workmanship is too poor to mention! They want fuff payment before the items are delivered and installed then the careless workmanship follows. They have lots of hidden clauses and finds every reason not to fix their problems within the guarantee period (oh which falls away if you do not make use of their interior walling)... Writing on behalf of a very dissatisfied friend!
Wrt transfer of property. Rude ill mannered ladies that does not follow instructions from the client and also their boss. Have to send mails without response! They do not advise clients unless asked about updates. I would not even give them 1 start but there are no options as such.
Rawsons Witpoortjie has NO after sales service! They also verbally promise things to the buyers while the sale is in progress but afterwards ignores us like a plague!