F
Firhan I
Active since Apr 2022
12
Reviews
0
Industries
Reviews
12 reviews3 months ago
I paid for a service plan to have my vehicle serviced and the dealership
I paid for a service plan to have my vehicle serviced and the dealership. They approved payment for a part of the quote. The service manager sent documents for payment and for more than 2 hours I am waiting for proof of payment to be sent as the vehicle cannot be released until payment is confirmed. This has seriously impacted negatively on my responsibilities for the afternoon
56 replies
7 months ago
Confirmation Message *Business Name:* Kirby *Rating:* 1 out of 5 *Review:* Sales agents troubled me for months to have my machine serviced
Confirmation Message *Business Name:* Kirby *Rating:* 1 out of 5 *Review:* Sales agents troubled me for months to have my machine serviced. They eventually came to collect, and I hadn't heard from them for 2 weeks. I called, only to be told that they are waiting for my phone call to get approval. They said my machine is not working, and yet I sent them a machine that was fully functional. The manager isn't returning my calls and avoiding me. Really disgusted with kirby Service Centre Durban.
0 replies
11 months ago
The agent was very h...
The agent was very helpful and efficient and solved my problem.
53 replies
22 months ago
I am a repeat customer of Mit Mak
I am a repeat customer of Mit Mak. The sales team was efficient and very professional. Clayton, the sales rep, was a delightful person to deal with, and Rayno, the sales manager, I think, was a great help. They honour their word and gave me the best buy-back price for my trade-in. They put together the deal, and I had my vehicle within 48 hours. Thank you for the way you handle customers.
53 replies
22 months ago
Agent was very helpf...
Agent was very helpful and knowledgeable
53 replies
31 months ago
They provided me wit...
They provided me with roadside assistance
131 replies
44 months ago
I have a car from Mit Mak for 4 and a half months and the water pump started leaking
I have a car from Mit Mak for 4 and a half months and the water pump started leaking. I am in Kzn and they honoured their duty to fix my car. Special thanks to Chantal in their workshop who arranged everything for me. She is very considerate and compassionate.
134 replies
46 months ago
I bought a car and they promised that if the brakes were below 50percent, they would be replaced
I bought a car and they promised that if the brakes were below 50percent, they would be replaced. Upon receiving the vehicle, the rear discs were scored and disc pads below 50percent. They ask me to take the vehicle to get quotations done. They then refused to do the repair. I have called them on several occasions and they continuously deflect to other departments. I have spoken to their public relations person and she too has not responded to my concerns. Their sales person also placed several add on items to my finance application without notifying and I now double scratch and dent cover and Tyre and rim cover. I only discovered this at the time they wanted me to sign the contract. Which meant delaying receiving my vehicle due to another finance application being required.
134 replies
46 months ago
They were profession...
They were professional and efficient in assisting me
134 replies
48 months ago
Quintin from the Mit Mak team worked really hard for his commission and to ensure i got the vehicle that i wanted
Quintin from the Mit Mak team worked really hard for his commission and to ensure i got the vehicle that i wanted. He is a asset to the company.
148 replies
Review Distribution
5 Star
9 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
2 (16.666666666666668%)