Active since Jan 2010
For many years I have shopped at the Cape Gate branch of Inky Shop and have consistently experienced courteous and helpful service. Regrettably, that is no longer the case. On two separate occasions I entered the store and was met by an African female sales attendant whose conduct was rude, dismissive, and openly discourteous toward a paying customer. Her attitude conveyed a complete unwillingness to assist. Seated behind the counter beside her was an African male attendant whose conduct was equally dismissive, thereby reinforcing the unacceptable behaviour displayed. Such conduct is wholly incompatible with positions that require customer assistance and basic professionalism. Staff who show open contempt for customers should not be entrusted with frontline service responsibilities. The reputation of Inky Shop is being seriously undermined by such behaviour, which is unfortunate given the historically friendly and helpful staff that once characterised this branch. The experience was sufficiently unpleasant that another customer leaving the store remarked that he had encountered the same treatment and suggested that I shop elsewhere. Management at Cape Gate would do well to take note. Conduct of this nature not only damages the standing of the store but reflects poorly on the centre as a whole. Appalled.
It is my fervent expectation that this business experiences a significant decline in clientele due to its unacceptable conduct. I intend to actively seek out alternatives to its offerings, particularly given the widespread availability of comparable commodities. The inability of the business to effectively communicate with English-speaking clients is indicative of a larger issue. Furthermore, in a nation such as South Africa, where the majority demographic is black, I express a desire for the branches located in the Western Cape to suffer substantial losses - God Willing !!! .
Avoid this company at all costs - their service is pathetic especially the random locals they use to assist them with their deliveries:- I CAN SUGGEST BETTER PLACES TO USE! POSTNET - DOOR TO DOOR ; FASTWAY COURIERS; ST COURIERS; ARAMAX and many others to choose from
So, I had the misfortune of stepping into Mr Price at Cape Gate in Cape Town—what a truly pathetic store. The loyal crew of Colored Minions, who clearly think riding the coattails of their neocolonialist WMC puppet masters is something to be proud of, seemed to be on a power trip you’d expect from someone with zero power. Picture this: a storewide spectacle over the supposed “heroic” decision to ditch plastic bags in the name of saving the environment (lol this while innocent souls are being genocidally ******ed daily). And all of this virtue signaling is coming from a company owned and operated by neocolonialists with deep ties to genocidal regimes. Well done, Mr Price. Truly commendable. And to top off this stellar experience—cue the demand for my ID or driver’s license before I could buy a single thing. Naturally, I didn’t have either on me, so the head minion with a glaring lack of self-worth informed me that I couldn’t make a purchase. Bravo to the genius for helping me avoid spending R4000.00 and not contributing another cent to an underachiever’s paycheck. Truly, a win for me. And now i will not buy there again...what a bunch of fools.
I have always instructed all my professional clients to use the courier guy when delivering my briefs to my door if i am not at my offices in CT CBD. This was a terrible error in my judgment, The Courier Guy is a useless arrogant company operating in CT who should be avoided like the plague!!! DO NOT USE THEIR SERVICES IN CT, THEIR CALL CENTER STAFF ARE ARROGANT AND USELESS - THERE ARE PLENTY OTHER COURIER COMPANIES TO USE: - I CAN SUGGEST POSTNET - DOOR TO DOOR ; FASTWAY COURIERS; ST COURIERS; ARAMAX and many others to choose from !!!
I hardly use my medical aid so i literally Bleed money each month enriching others - however i do note that i keep medical aid in the event i would need it someday in the distant future and even then i know that they (Profmed) would find a way to cheat me out of proper medical cover. That's the capitalist modus operandi we are forced to disgustingly digest. However i must add insult to injury pardon puns - but i recently received an email saying that i was in arrears due to short payments. it is extraordinary that only get this email on the eleventh hour i.e 19 April 2024 when it seems that my premiums increased by R700 or R800 per month without any notification in January this year !!! which means that i was under the mistaken impression from Jan - present that i was fully covered by this medical aid ...what a bunch of idiots !!
I am extremely dissatisfied and outraged regarding the appalling conduct exhibited during my recent visit to Motus Mazda Cnr Kings and Section Rd Paarden Eiland Cape Town on 3 April 2024. I dutifully scheduled a service appointment for my Mazda CX5 at the above date for 8:00 AM. Despite adhering to the agreed-upon arrangements, I was appallingly mistreated and subjected to gross negligence by the staff of Motus Mazda. Upon arrival, I was verbally reassured that appropriate measures would be taken for my transportation to work, and I explicitly confirmed the safety of leaving my USB flash drive in my vehicle which reassurance was violated. When I returned at 4:30 PM to retrieve my vehicle, I was horrified to discover that my USB flash drive, containing personal, valuable and sentimental data collected over 10 years, had been callously pilfered. The nonchalant response of the staff, coupled with their feeble attempt to attribute the theft to a vacuum cleaner mishap, only served to exacerbate my justifiable indignation. It is abundantly clear that my property was ********ly appropriated while under the purported care of Motus Mazda. Such blatant disregard for my sentimental possessions and dismissive attitude toward my rightful demands for redress was and is utterly intolerable. I hereby issue a stern warning to all prospective patrons: Beware of entrusting your vehicles to the custody of Motus Mazda in Brooklyn, Cape Town. Their abhorrent behaviour and lack of accountability render them wholly undeserving of patronage. To date I have not been called about this theft from my vehicle!!
I visited the Bay view hotel in Plettenberg bay exactly a year ago and due to the wonderful accommodation and cleanliness in 2022, I was prompted to return this year. However I have been unhappy about my visit this year for the following reasons :- 1. Regrettably the shower was blocked and despite the in house plumber having attended to same the shower remained blocked throughout our stay, we did not want to keep complaining; 2. There was a foul smell emanating from the drain on the balcony, hence we could not sit and admire views especially in the evenings; 3. The room was not properly cleaned each day and we noticed that the floors were never properly swept or mopped ; 4. The chairs and floor on the balcony was littered with bird droppings, and was never cleaned at all throughout our stay; 5. Most importantly there were a host of small ****roaches in the room and despite our complaint the vermin remained in the room – this made us extremely uncomfortable We were disappointed to see the drop in the level of the Hotel`s great service and cleanliness within just a year ! Unfortunately it was a miserable experience hence our early departure whilst forgetting a few bits of washing left there albeit on our departure the staff in the main reception also failed to inform us that they had few small pieces of laundry items in their office belonging to us – however its clear that this did not appear to fall within their ambit of work or duty. Bad this time round - i am disappointed !
I did a return for a stove and oven 10 days ago, and which set which was collected on Tuesday 14th November 2023. I have accordingly now been without a stove for 5 days. Despite adverse advice's on the 14th Inst, that my refund would be processed by Makro, the same has still failed to materialise – in addition my visit to the Cape Gate Marko branch yesterday still meets with challenges in that the staff at the refunds office still had no clue that the same was to be processed on Tuesday past, and are now advising that the process will take another 7 – 10 working days. This is grossly unacceptable in that I made payment immediately when stores` sales staff were in a rush to assist me with the then purchase!! I have been adversely affected by being without a stove and oven especially since I have a function arranged for this Sunday. Makro / Mass mart and their staff are a nightmare and a complete disgrace to the South African public who it treats poorly.
about 8 months ago i purchased a Fere Gas hob & oven from Makro Cape Gate for R9000.00. On the day that i purchased the item i was informed that Makro had a very special deal and that it was only online with free delivery. They then proceeded to get store personnel to a do the online purchase for me and soon the item was paid via eft from my phone. the item was delivered and i installed my stove & oven which worked fine. however after a couple of uses i noticed that the product was inferior in terms of its steel. i noticed that it tarnishes and looks horrid. I returned to Marko Cape Gate and complained however they advised they do no assist with online purchases. none of this was explained to me on the day they did the online purchase on my behalf. the product is inferior and i was advised by Makro staff to use a certain cleaning product on the stove and should i wish to log a return or repair i can only do so online. this was also never explained on the day i purchased the product. i then bought and used the suggested cleaning product on the stove which made absolutely no difference the stove top looks disgusting. I eventually today tried to do the online return or repair only to find that Makro`s online site is fraught with failures and one is unable yo do so. i eventually had to abuse my airtime to call the call center only to be delayed for several minutes after which they log my complainant . it appears that now someone / i. e a technician will come out and look at the item . Both Marko and the Product designers are disgusting and only out to make money selling their inferior products. if Makro fails to resolve this issue i will hold them solely responsible and will issue process against them.
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