Motus Corporation
TrustIndex
0
Score
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My car was in for repairs and service at Maemo Motors booked Feb 16th and released Tuesday 17th. I had to return it on Monday 24th after having difficulty starting and a leak that was supposed to be fixed during repairs. In the afternoon they called to say the car has been fixed and I can come collect, hardly 10km from dealership the car lost power, and completely shut down. The car has been with them since, and they want to do additional work on the car of which they want me to bear the costs. They haven't responded as to whether the issue of the car shutting down and replacing a worn out belt that they should have replaced during initial repairs has been done. At this moment I'm without a car and I don't know the status of the vehicle that once was reliable and released to me after service and repairs. During this period I received limited updates of which I had to follow up multiple times. I'm without a car that I use daily. . The core issue is the repeated mechanical failures, safety risks, and breakdowns that occurred immediately after the vehicle was released, despite assurances that repairs had been completed and the vehicle was safe to drive. The crux of my concern is that:-• Major safety critical failures occurred immediately after repairs and release. • A fuel/diesel leak reappeared after being confirmed as repaired; • The vehicle became unsafe and unreliable only after the repairs, whereas prior to the work it was still drivable.
1 reviews | Active since Jan 2020
My car was in for repairs and service at Maemo Motors booked Feb 16th and released Tuesday 17th. I had to return it on Monday 24th after having difficulty starting and a leak that was supposed to be fixed during repairs. In the afternoon they called to say the car has been fixed and I can come collect, hardly 10km from dealership the car lost power, and completely shut down. The car has been with them since, and they want to do additional work on the car of which they want me to bear the costs. They haven't responded as to whether the issue of the car shutting down and replacing a worn out belt that they should have replaced during initial repairs has been done. At this moment I'm without a car and I don't know the status of the vehicle that once was reliable and released to me after service and repairs. During this period I received limited updates of which I had to follow up multiple times. I'm without a car that I use daily. . The core issue is the repeated mechanical failures, safety risks, and breakdowns that occurred immediately after the vehicle was released, despite assurances that repairs had been completed and the vehicle was safe to drive. The crux of my concern is that:-• Major safety critical failures occurred immediately after repairs and release. • A fuel/diesel leak reappeared after being confirmed as repaired; • The vehicle became unsafe and unreliable only after the repairs, whereas prior to the work it was still drivable.
1 reviews | Active since Jan 2020
Review for BMW Vereeniging I recently purchased a 2024 BMW 2 Series M Sport from BMW Vereeniging, and my experience has been extremely disappointing. On the day of collection, I immediately noticed several issues: • Bad paintwork on the front bumper • Rough and poorly polished paintwork • No spare key provided What made the situation worse was the response I received from the salesperson, who had earlier assured me that the vehicle had no paintwork done. When confronted, he shifted the blame to BMW South Africa instead of taking accountability. We contacted the Dealer Principal, who instructed the used car manager to look for an alternative vehicle. The first “replacement” they showed us was in even worse condition, despite the fact that they had another better car available. After we refused delivery, they then suggested removing a bumper from another car and fitting it onto ours—an unacceptable and unprofessional solution for a dealership representing the BMW brand. After two and a half hours at the dealership—tired, hungry, and with small children who were disappointed—not once were we even offered water. The entire experience lacked transparency, customer care, and basic professionalism. For a brand with BMW’s reputation, this level of service and quality control is simply unacceptable. I hope BMW Vereeniging seriously reconsiders how they treat customers and manages vehicle quality before delivery.
1 reviews | Active since Jan 2020
Review for BMW Vereeniging I recently purchased a 2024 BMW 2 Series M Sport from BMW Vereeniging, and my experience has been extremely disappointing. On the day of collection, I immediately noticed several issues: • Bad paintwork on the front bumper • Rough and poorly polished paintwork • No spare key provided What made the situation worse was the response I received from the salesperson, who had earlier assured me that the vehicle had no paintwork done. When confronted, he shifted the blame to BMW South Africa instead of taking accountability. We contacted the Dealer Principal, who instructed the used car manager to look for an alternative vehicle. The first “replacement” they showed us was in even worse condition, despite the fact that they had another better car available. After we refused delivery, they then suggested removing a bumper from another car and fitting it onto ours—an unacceptable and unprofessional solution for a dealership representing the BMW brand. After two and a half hours at the dealership—tired, hungry, and with small children who were disappointed—not once were we even offered water. The entire experience lacked transparency, customer care, and basic professionalism. For a brand with BMW’s reputation, this level of service and quality control is simply unacceptable. I hope BMW Vereeniging seriously reconsiders how they treat customers and manages vehicle quality before delivery.
1 reviews | Active since Jan 2020
After being the best Motus Toyota Kempton park supporter. Still having 6 Toyota's at home all bought at this Toyota branch in the last few years to hating Toyota, having serious safety concerns and disgusted with their service and wanting to sell all of our Toyota's. My daughter was involved in a car accident with her Toyota Starlet on Monday morning on the R21 highway. Thankfully not seriously hurt. But the tow truck driver and insurance broker said after seeing the car that the airbag should have deployed and it did not. Thankfully she wore her safety belt. I phoned the branch while still at the accident scene and spoke to a woman I know is amazing there. She said the manager is in a meeting. I said he must phone me back. She phoned me back to say I can also phone the customer care line. I wanted to wait to speak to the manager as it will mean more than speaking to a call centre agent. Well it is Wednesday morning and he has still not bothered to call. Secondly our one Toyota Corolla Diesel was leaking oil and had to have a new gearbox put in. We put it in 3 weeks ago. Monday when my husband used that car he noticed a big oil leak. He took it in to Toyota and they said they forgot to change a seal. Really how useless. They said they will fix it at their cost. They promised that they will give feedback and we should have the car back yesterday. We'll since yesterday if they hear it is us on the phone they say the people are busy and will phone us back and nothing nobody phones back. And the car is with them and we have no clue what is going on. To my shock I have heard today that the mechanic told them they do not have all the correct parts and Motus Toyota Kempton park said to him to make it work. Really I trusted Toyota and now to find out that they can not be trusted at all. I am disgusted and shocked We have 2 cars short. We have safety concerns. We have concerns about their workmanship and they do not care at all. Be very careful of Toyota and especially Motus Toyota Kempton park.
1 reviews | Active since Jan 2020
After being the best Motus Toyota Kempton park supporter. Still having 6 Toyota's at home all bought at this Toyota branch in the last few years to hating Toyota, having serious safety concerns and disgusted with their service and wanting to sell all of our Toyota's. My daughter was involved in a car accident with her Toyota Starlet on Monday morning on the R21 highway. Thankfully not seriously hurt. But the tow truck driver and insurance broker said after seeing the car that the airbag should have deployed and it did not. Thankfully she wore her safety belt. I phoned the branch while still at the accident scene and spoke to a woman I know is amazing there. She said the manager is in a meeting. I said he must phone me back. She phoned me back to say I can also phone the customer care line. I wanted to wait to speak to the manager as it will mean more than speaking to a call centre agent. Well it is Wednesday morning and he has still not bothered to call. Secondly our one Toyota Corolla Diesel was leaking oil and had to have a new gearbox put in. We put it in 3 weeks ago. Monday when my husband used that car he noticed a big oil leak. He took it in to Toyota and they said they forgot to change a seal. Really how useless. They said they will fix it at their cost. They promised that they will give feedback and we should have the car back yesterday. We'll since yesterday if they hear it is us on the phone they say the people are busy and will phone us back and nothing nobody phones back. And the car is with them and we have no clue what is going on. To my shock I have heard today that the mechanic told them they do not have all the correct parts and Motus Toyota Kempton park said to him to make it work. Really I trusted Toyota and now to find out that they can not be trusted at all. I am disgusted and shocked We have 2 cars short. We have safety concerns. We have concerns about their workmanship and they do not care at all. Be very careful of Toyota and especially Motus Toyota Kempton park.
1 reviews | Active since Jan 2020
Am very much worried about the growth of this business especially their policies on foreign nationals who intend to buy vehicles from them. To say that they don't need to do business with non locals who are exporting is a cause for concern. They need to work out this if they want to be one of the best suppliers in the continent.
1 reviews | Active since Jan 2020
Am very much worried about the growth of this business especially their policies on foreign nationals who intend to buy vehicles from them. To say that they don't need to do business with non locals who are exporting is a cause for concern. They need to work out this if they want to be one of the best suppliers in the continent.
1 reviews | Active since Jan 2020
The most disgusting RIP-OFF by any auto-dealer ever. Never use Mercedes Bryanston ever! Their hourly rates and prices are over the top! Like ridiculous. Service is seemingly okay, nothing great, but their prices!! Has a Merc badge so lets charge as much as we get away with, until someone complains, then we "quickly discount by 2.5%". Stay away from anything to do with Motus!! They are a RIP-OFF place. Driver told me they are not performing as expected, so retrenchments and heavy price increases. RIP-OFF company, because of their poor management the consumer must pay astronomical prices. Standard hourly rate or R1800 per technician (irrespective of qualification)! Who earns R1800 per hour in the automotive industry as a technician! Shows how they are RIPPING people off!
1 reviews | Active since Jan 2020
The most disgusting RIP-OFF by any auto-dealer ever. Never use Mercedes Bryanston ever! Their hourly rates and prices are over the top! Like ridiculous. Service is seemingly okay, nothing great, but their prices!! Has a Merc badge so lets charge as much as we get away with, until someone complains, then we "quickly discount by 2.5%". Stay away from anything to do with Motus!! They are a RIP-OFF place. Driver told me they are not performing as expected, so retrenchments and heavy price increases. RIP-OFF company, because of their poor management the consumer must pay astronomical prices. Standard hourly rate or R1800 per technician (irrespective of qualification)! Who earns R1800 per hour in the automotive industry as a technician! Shows how they are RIPPING people off!
1 reviews | Active since Jan 2020
I’m sharing my experience in the hope that it brings awareness to the kind of workplace culture I witnessed and endured during my time at Kia Durban South in Amanzimtoti, a dealership operating under the Motus franchise group. In all my years of working, this was by far the most emotionally taxing and hostile environment I’ve encountered. This isn’t about isolated incidents or individual tempers — it’s about a pattern of what I can only describe as a culture of abuse. In my experience, and from what I observed daily, there was a consistent atmosphere of ************, verbal aggression, and public humiliation. I was not alone in this — every colleague I worked with seemed to experience or witness the same. It felt embedded in how the business operated. Verbal abuse was routine. I was regularly yelled at — literally shouted at, inches from my face — and called things like “stupid,” “***********,” and “dumb.” When I raised concerns about this behaviour, it was dismissed, and I was told I was “imagining it,” even though others saw and heard the same. The phrase *“It’s not personal”* was often used to excuse this behaviour. But where is the line? When does repeated degradation and belittling stop being business and start becoming personal? Words like that wear you down — and in my case, they eventually did. The moment I stood up for myself after being screamed at yet again — with someone shouting mere inches from my face, in full view of multiple colleagues who witnessed the entire thing — I was the one who was reported to HR. It made me wonder: were the actions of those shouting at me ever reported? Or is HR only activated when employees push back? From where I stood, it seemed like HR served to protect management, not staff. The company contract states that all employees are entitled to be treated fairly, equally, and with respect. In my time there, this didn’t seem to be app**** across the board. In practice, I saw a one-sided standard — respect was expected from employees, but not necessarily extended to them. There were even threats of violence — things I personally heard and found deeply unsettling. This included casual remarks about shooting staff, brushed off as jokes, but said enough times to feel threatening. I also heard statements about punching or physically harming people, which only added to the feeling of fear and tension. Whether these were jokes or not, they contributed to a culture that felt unsafe and unstable. Another issue I experienced involved access to the communal kitchen. Employees were not allowed to eat there due to the Dealer Principal’s religious beliefs. I want to make it very clear — I have no issue with anyone’s personal religious views. Everyone should be free to express their faith in whatever way they choose. However, in a shared workplace, there should not be exclusion based on one person’s preferences. In my view, that space should be inclusive and available to all employees equally. Workload expectations were also extreme. In my time there, when someone resigned, their duties were often redistributed among existing staff without any support or increase in pay. From what I saw, this wasn’t temporary — it was the norm. People were consistently overworked and stretched thin, and if you spoke up, you risked being labeled as difficult or ungrateful. In several instances I witnessed or experienced, if concerns were raised about the workload, the response was often something along the lines of: *“If you’re not happy, you can leave — we’ll find someone else.”* That kind of attitude made it clear that staff were seen as replaceable, not valued. In my opinion, this was not just a poor working environment — it was a harmful one. One where psychological safety didn’t seem to exist, and where the people in charge rarely faced accountability for how they treated others. I wouldn’t describe it as abusive behaviour — it’s the only way they seemed to know how to treat people. In my experience, the environment was one of persistent verbal and emotional mistreatment. It wasn’t a bad day here and there — it was a culture. If you’re considering working at Kia Durban South, I would strongly urge you to do your research and speak to former employees if you can. And if you’re a customer, just know that the way staff are treated behind the scenes may not reflect the brand image you see on the outside. Unless Kia South Africa or Motus steps in to address this culture, I don’t believe anything will change. From what I saw and lived through, it’s going to take serious intervention for a healthier environment to be created. As long as it’s ignored, that cycle of harm will continue — and that’s not something I could stay silent about.
1 reviews | Active since Jan 2020
I’m sharing my experience in the hope that it brings awareness to the kind of workplace culture I witnessed and endured during my time at Kia Durban South in Amanzimtoti, a dealership operating under the Motus franchise group. In all my years of working, this was by far the most emotionally taxing and hostile environment I’ve encountered. This isn’t about isolated incidents or individual tempers — it’s about a pattern of what I can only describe as a culture of abuse. In my experience, and from what I observed daily, there was a consistent atmosphere of ************, verbal aggression, and public humiliation. I was not alone in this — every colleague I worked with seemed to experience or witness the same. It felt embedded in how the business operated. Verbal abuse was routine. I was regularly yelled at — literally shouted at, inches from my face — and called things like “stupid,” “***********,” and “dumb.” When I raised concerns about this behaviour, it was dismissed, and I was told I was “imagining it,” even though others saw and heard the same. The phrase *“It’s not personal”* was often used to excuse this behaviour. But where is the line? When does repeated degradation and belittling stop being business and start becoming personal? Words like that wear you down — and in my case, they eventually did. The moment I stood up for myself after being screamed at yet again — with someone shouting mere inches from my face, in full view of multiple colleagues who witnessed the entire thing — I was the one who was reported to HR. It made me wonder: were the actions of those shouting at me ever reported? Or is HR only activated when employees push back? From where I stood, it seemed like HR served to protect management, not staff. The company contract states that all employees are entitled to be treated fairly, equally, and with respect. In my time there, this didn’t seem to be app**** across the board. In practice, I saw a one-sided standard — respect was expected from employees, but not necessarily extended to them. There were even threats of violence — things I personally heard and found deeply unsettling. This included casual remarks about shooting staff, brushed off as jokes, but said enough times to feel threatening. I also heard statements about punching or physically harming people, which only added to the feeling of fear and tension. Whether these were jokes or not, they contributed to a culture that felt unsafe and unstable. Another issue I experienced involved access to the communal kitchen. Employees were not allowed to eat there due to the Dealer Principal’s religious beliefs. I want to make it very clear — I have no issue with anyone’s personal religious views. Everyone should be free to express their faith in whatever way they choose. However, in a shared workplace, there should not be exclusion based on one person’s preferences. In my view, that space should be inclusive and available to all employees equally. Workload expectations were also extreme. In my time there, when someone resigned, their duties were often redistributed among existing staff without any support or increase in pay. From what I saw, this wasn’t temporary — it was the norm. People were consistently overworked and stretched thin, and if you spoke up, you risked being labeled as difficult or ungrateful. In several instances I witnessed or experienced, if concerns were raised about the workload, the response was often something along the lines of: *“If you’re not happy, you can leave — we’ll find someone else.”* That kind of attitude made it clear that staff were seen as replaceable, not valued. In my opinion, this was not just a poor working environment — it was a harmful one. One where psychological safety didn’t seem to exist, and where the people in charge rarely faced accountability for how they treated others. I wouldn’t describe it as abusive behaviour — it’s the only way they seemed to know how to treat people. In my experience, the environment was one of persistent verbal and emotional mistreatment. It wasn’t a bad day here and there — it was a culture. If you’re considering working at Kia Durban South, I would strongly urge you to do your research and speak to former employees if you can. And if you’re a customer, just know that the way staff are treated behind the scenes may not reflect the brand image you see on the outside. Unless Kia South Africa or Motus steps in to address this culture, I don’t believe anything will change. From what I saw and lived through, it’s going to take serious intervention for a healthier environment to be created. As long as it’s ignored, that cycle of harm will continue — and that’s not something I could stay silent about.
1 reviews | Active since Jan 2020
A few weeks ago I noticed that the passage side was damp but I thought maybe I left the windows open Monday the 3rd of March after the heavy rains on the weekend I opened my car it was full of water inside . Went to Hyundai Umhlanga the assessed and told me that it was windscreen that had a gap because it was fitted with aftermarket windscreen, I asked what that meant they said it was not the original windscreen. I searched on Google and it meant just that and that parts don't usually fit .I have been in an accident from the time I brought the vehicle and now I'm told to claim from my insurance to a part that I didn't know was a replica . I bought that car like that and I'm being told of wear and tear of a windscreen that has never been replaced by me . I'm not accepting this why was I not told when I bought that vehicle that the windscreen is not the original. Now I must pay for it
1 reviews | Active since Jan 2020
A few weeks ago I noticed that the passage side was damp but I thought maybe I left the windows open Monday the 3rd of March after the heavy rains on the weekend I opened my car it was full of water inside . Went to Hyundai Umhlanga the assessed and told me that it was windscreen that had a gap because it was fitted with aftermarket windscreen, I asked what that meant they said it was not the original windscreen. I searched on Google and it meant just that and that parts don't usually fit .I have been in an accident from the time I brought the vehicle and now I'm told to claim from my insurance to a part that I didn't know was a replica . I bought that car like that and I'm being told of wear and tear of a windscreen that has never been replaced by me . I'm not accepting this why was I not told when I bought that vehicle that the windscreen is not the original. Now I must pay for it
1 reviews | Active since Jan 2020
I had query of which it was resolved promptly. Thanks a lot to that
1 reviews | Active since Jan 2020
I had query of which it was resolved promptly. Thanks a lot to that
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