KM
khethokuhle M
Active since Apr 2014
10
Reviews
0
Industries
Reviews
10 reviews8 months ago
Billing
I need clarity on how much my premium is. On the 11/08/2025 I did I device test on my tracking unit and it didn't work so I called Netstar and it was apparently discontinued and I told to call Budget .So I billed R1140 today so please provide clarification on how much I supposed to pay and why Im paying for tracker that isn't working.
3 replies
14 months ago
Disappointed
A few weeks ago I noticed that the passage side was damp but I thought maybe I left the windows open Monday the 3rd of March after the heavy rains on the weekend I opened my car it was full of water inside . Went to Hyundai Umhlanga the assessed and told me that it was windscreen that had a gap because it was fitted with aftermarket windscreen, I asked what that meant they said it was not the original windscreen. I searched on Google and it meant just that and that parts don't usually fit .I have been in an accident from the time I brought the vehicle and now I'm told to claim from my insurance to a part that I didn't know was a replica . I bought that car like that and I'm being told of wear and tear of a windscreen that has never been replaced by me . I'm not accepting this why was I not told when I bought that vehicle that the windscreen is not the original. Now I must pay for it
0 replies
19 months ago
Security Tag
We went to Truworths Gateway on Friday to buy a dress for my mother as it was her father's funeral on Sunday. We checked to dress to iron it had the security tag on it. My quick is doesn't your staff check for such things and why didn't it make a noise when we left. Bottom line your *********** staff cause my mother even more grief cause we couldn't go back to Gateway because of time since we had to travel to Melmoth. We need a formal apology this is unacceptable.
53 replies
21 months ago
Multichoice
I did a payment of R4000 to Multichoice instead of the R610 that I pay initially. I sent my proof of account and payment to Help@dstv.com I got an Ref 105524511 when I called they needed copy of ID. I have sent 5 emails but the agent keep saying they can't get my documents. I feel they delaying I understand it was my fault but this is an acceptable. I have other bills to pay
168 replies
24 months ago
Shoprite and Aramax incompetency
Horrible service received from Shoprite Midway Crossing in partnership with Aramax. I bought a sleeve and dropped it off on the 17th of April. Fast forward to today the 23rd of April, my parcel has not been collected and I have missed the deadline for submission of the documents contained. I am appalled
0 replies
29 months ago
Unhappy
I just need clarity on what the process is when I search for an item online. I found a dress online and they had 3 in store I went to that store and I was told they don't have it. But the lady later asked for the code only to find that they actually have 4, but they were in a box and apparently they can't open the box for me. So I just need clarity what is the process is if a customer comes looking for an item that is in store
0 replies
88 months ago
Poor Service
Firstly I have been paying Telkom via EFT because I have issues with my bank for unauthorized debit orders I called Telkom to enquire if I could change my debit order date I wasn't assisted... I viewed my bill to check if they received my payment and they did. But to my surprise my February bill is R531.50 it includes a bill I'm not aware of a once off of which I'm aware I paid for it in October when I took the contract. I need an explanation or Better yet a settlement letter to settle this account before it gives me problems cause I took it to boost my credit score not to damage it.
0 replies
124 months ago
Sim swop
I simply need a sim swop but the service I have been getting from 11 of the agents I have spoken to is bad the last one kept rising his voice. I'm on contract what more do you want from me. I would cancel my account if I could I recommend Cell C to people but since Monday evening I haven't used my phone and on Wednesday I spent my entire day try to get a sim swop done. I understand that they needed to call me after 4 hours but I didn't have an alternative number so after 4 hours I called back so they could help me get it done Back Office thing is getting on my nerves I don't know how it works but today is the last day I need to get my phone working my life is on hold because of the service I don't have 24hrs to wait since Tuesday 5 am I called bought a new sim card and then I lost it because my mind was spinning now I had to buy a new one and I'm not sure whether they were listening to me when I gave them or the thought I was a problem in their lives.
75 replies
136 months ago
closure of account
Please close my account i have paid now leave me alone they refused to close my account. I had to beg for a settlement letter that is exactly why I want to close this account
77 replies
136 months ago
closure of account
I have 3 account with Rcs my credit card,vip card and a Queens Park account all of ask for is for these accounts to closed. Rcs refuses to close them they are fully paid. I was told to write a letter but why must I write a letter when they sent me a letter I don't write it when I got the account.
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (10%)
2 Star
3 (30%)
1 Star
6 (60%)