HV
Hannes van den Berg
Active since Jan 2010
32
Reviews
0
Industries
Reviews
32 reviews4 months ago
Useless company changing debit order date
I asked these assholes to change my debit order date and my banking details! They require 3 months bank statement for this. I sent it on the 18th of December and they still used my old banking details and date. I asked for the last day of the month as my salary goes off on the last day of the month. They debit my account on the 27th. We'll done assholes. DO NOT USE THEM. I JUST HAVE HEADACHES WITH THESE ASSHOLES. REF: 82838
0 replies
5 months ago
Avoid lancet as they do not send statements or invoices, they just hand you over for debt collection
your company is useless! you keep on harassing me! I said i will make a payment and i get daily calls! Payment reference MBP0211909437 Beneficiary account name Lancet Laboratories Beneficiary bank NEDBANK LIMITED Branch code 198765 Beneficiary account number Beneficiary reference M20770634
53 replies
5 months ago
Conflicting Information and Poor Service at MTN
I phoned the MTN call centre to ask if my monthly payments could be debited from my business bank account, even though my MTN contract is registered as a personal account. The agent confirmed that this is possible, but said it must be done in person at an MTN branch. However, when I went to the MTN branch at Festival Mall, the staff told me they cannot do it — completely contradicting what I was told over the phone. This inconsistency between MTN’s call centre and in-store staff is unacceptable and wastes customers’ time. Reference for my call: 1-58731051414 I would like MTN to contact me directly to clarify their official position on whether business account debits are allowed for personal contracts, and if so, how to get this done.
0 replies
6 months ago
Frustrating ABSA SureCheck verification — every payment is a mission!
Every time I try to make a payment with ABSA, I have to wait at least a full minute for each SureCheck verification request. Then I get three separate requests, and after that, I still have to log in to the ABSA Banking App to get my code before I can even continue. I’ve followed all their instructions — Wi-Fi, mobile data, notifications on, app updated — nothing helps. The process is slow, unreliable, and wastes my time every single time I want to pay someone. I’m honestly relieved ABSA is no longer my main bank. Their system is outdated and frustrating. Absolutely useless experience for 2025.
106 replies
6 months ago
No statement received, endless hang-up calls from “Lancet/Lancet Collections”
I have never received a statement from Lancet (by email or post), yet I keep getting repeated calls from rotating numbers in the +27 51 110 25xx range. Most calls hang up immediately or are silent. I submitted an online enquiry and sent an email asking whether I have an outstanding amount and to please send me a statement—no response at all, other than more calls that hang up. On one occasion someone answered; I again requested a statement. Still nothing. This is frustrating and unprofessional. If there is a balance due, send me the account statement with dates, CPT codes, and payment details so I can settle it. If there isn’t, stop calling me. I’ve attached a screenshot of the call log as evidence. Desired outcome: Email me the full statement for any outstanding balance; Confirm receipt of my contact details and preferred communication method; Cease automated/blank calls immediately.
318 replies
6 months ago
Repeated harassment for someone else’s account
Stop contacting me about a debt for “Louisa.” I’m not that person. Despite repeated requests—including today (8 Oct 2025)—you keep calling and texting. Remove my number from your system and confirm in writing, per POPIA.
106 replies
9 months ago
Impossible to Reach Telkom Accounts
It is absolutely impossible to get through to Telkom’s accounts department. Calling 081180 or 081183 just leads to an endless loop that tells you to use the WhatsApp or SMS service — both of which are automated and completely unhelpful. There is no option to speak to a real person, and I’m stuck without any proper support. I urgently need someone from Telkom’s accounts department to call me directly. Your current support system is broken and beyond frustrating.
0 replies
9 months ago
Locked Out, Let Down, and Looping Forever – Telkom’s Login Nightmare
I’ve been trying to log into the Telkom customer portal — but no luck. I get the error: “Incorrect user detail.” No problem, I’ll just reset the password... except that doesn’t work either. "Oops, something has gone wrong. Please try again later." This has been the message for days. So I think: let me log a fault. But guess what? You can’t log a fault unless you’re logged in. Catch-22 at its finest. Thankfully, HelloPeter still lets me report the issue — because Telkom clearly won’t. Telkom, your customer service is non-existent. Logging in shouldn’t feel like hacking a bank. Fix your systems, or you’ll keep losing customers to providers that actually work.
0 replies
11 months ago
ABSA’s Endless FICA Circus – Every 2 Months?!
I have a FICA lock on my account, I did my FICA on the 5th of March and got an email Passed Case : C-496.... They asked me again and I did it again today. Got am email Passed Case : C-532.... In both emails the message said: This email is to inform you that the submitted documents have passed FICA quality verification checks and have met the required KYC standard. Please note that no further action is required from your side.
58 replies
17 months ago
MTN RICA process is flawed
In the beginning of the year I took a contract with 2 devices. One phone and one tablet. I can use USSD codes on the phone, but when trying it on the tablet I get a message: Please note that this service cannot be used until you RICA this SIM. I have 3 numbers with MTN. What is wrong with you? Since 27 March there has been more than 20 emails sent in this regard and you do nothing about it. Do your job and RICA the sim as it was part of a bundle purchase. You are useless and I will not recommend you to anybody! The number in question is +2773428531
0 replies
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1 Star
32 (100%)