Active since Jan 2010
In reality, with all the latest digital aids, what you really need is an honest broker, that knows the product, acts honestly and communicates promptly! Garden Route Insurance Brokers do all of it - so well!
The migration to the new Showmax is not at all user-friendly and, when finally completed, a lot of good material, including series we are halfway through, are missing. Not at all happy. I have been on the fence on remaining a DSTV subscriber, but I think I have now been pushed over the edge
Does anyone at MWEB really care? I write, call, complain - no response!
Simple - I will change my banker rather than deal with CCD again
Trying to make a living and have a decent connection with Vumatel fibre has become impossible! For the last few months my service has been up and down daily, with complete outages lasting more than a week. As I write this, I have had no fibre connection for my 5th consecutive day. Vumatel is the only fibre structure in our village and they have finally broken me and my confidence in Fibre - I have switched back to LTE and wait patiently for 5G
Purveyors of Glad Wrap, which used to be such a great product. Having bought two perforated rolls in a row, which were not perforated properly, I decided to complain. Its not a cheap product. I spoke to the same person three times over a period of a month. She sounded concerned, promised a replacement, and to date have received nothing - not even a return call. Efforts to escalate have not worked. I now do two things - 1) but Twinsaver and hope like anything that it doesn't come out of the same factory and 2) complain to the store manager every time I'm in there to explain to him that the supplier doesn't really care.
I bought some chocolates and noticed that the shelf price and till price were different. The process of getting the R6.00 refund was so long, I left without it and unhappy. I decided to report my experience to the Checkers Customer Services. I had Head Office call me, the Store Manager call me, and then Head Office again to make sure someone had been in contact and that the matter was resolved. All for R6.00 - absolutely brilliant! It just takes that kind of commitment to turn a neutral customer to a real believer. Thank you and well done Checkers!!!
I have been to Farenheit in Edenvale on many, many occasions. I have been used to a high standard of food and service. We went for a meal about 10 days ago. Quite frankly all six members of the group were very disappointed! From no bread ( until we asked ), four tasteless soles, and a very tough sirloin. I expected a higher standard in these challenging times. I'm not put off as I have had enough good meals there not to be deterred but not sure if I could forgive another poor show. C'mon guys!!
I moved into a new home and bought a complete range of new Bosch appliances. This included a front loader washing machine. 9 times out of 10 the washing pod is thrown centrifugally into the door recess and it doesn't dissolve properly. After many attempts to contact Customer Complaints, I finally got hold of someone who said they had never heard of this problem and would investigate. On following up I was put off, offered some washing powder etc. As it is a fundamental issue, I persisted - Bosch's way of dealing with it now is to simply ignore me - I have a complete record of my interaction should anyone from Bosch be interested in seeing it
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