MG
Martin G
Active since Jan 2010
6
Reviews
0
Industries
Reviews
6 reviews14 months ago
**** 3 month discounted rate
Amonth ago on 30 Jan 2025 DSTV gave an offer to rejoin dstv at a 50% discount rate for 3 months at R499 for the 3 months. Paid the fist month, but when my bill came for March (month number 2) it was back at R 1089. This seems to be false advertising and done in bad faith. Shame on you dstv. This is not how you keep viewers.
0 replies
29 months ago
Dstv signal doctor with an open order book without quote
Come to fix signal on Dstv. Through out the process I asked what the changes are and what it will cost with no replay other than the outside cable looks damaged and should be replaced.. The initial cost was R350 for callout (which should normally include 1 hour labor. This was also stated on the invoice). When they where done, they charge an extra R875 for labor which should have been covered by the call out and R250 for cable that is not even 1 meter long which should also be covered by call out. and then a charged for a new LNB, which was never said to be replaced or faulty and a bill of R3100. So from a transparency point on pricing is very unprofessional and makes the customer end up with a bill that might not be affordable. This after I asked evry step what it is going to cost extra
0 replies
29 months ago
BtterSure No Service when it is really needed
This is the worst insurance company I have ever worked with. I logged a Geyser claim late on Thursday 2 November. The Service provider came on Friday 4 November to assess the damage and compile a quite. On Monday the service provider contacked me to ask if I got an approval from Bettersure yet, which I had not. I then followed up with them and they said the service providers did not give a quite. The service provider then forwarded me the quote he sent through to better sure. Every day after that I followed up with BetterSure and sometimes got 'We did not received the quote' , but as soon as I then say that this was resolved on 7 November, the answer changed to 'We are waiting for the approval'. Always with a promise that I will get a call from the claims handler . The only time the Claims Handler phoned me was on 8 November, and also starte4d with 'We are waiting for the quote from the service provider', until I reitterated that the previous call agent confirmed that they received the quote. After this the story changed to, 'the service provider did not upload the quote to the correct place, but this has now been uploaded mannually and I should get an approval within 78 hours because that is the turnaround time on burst geysers'. Subsequent follow-ups always said that we are waiting for approval. Until on Friday 10 November it changed to 'The amount is high and needs a big mandate approval', I then followed up on Monday 13 November and got 'A bigger mandate approval is needed and this takes 48 to 72 hours'. Taking into account that his went for the bigger mandate approval on Friday the 10th already , by my calculations Thursday 16 November will be ample time to fit into the 72 hour timeframe. When I followed up on 16 November, I was told that it is still waiting for the bigger mandate approval, but will definitely be received by Friday 17 November. When I phone the following day I was told, 'The quote was not received from the service provider' . After 2 calls being dropped , the 3de agent said she cannot get through to the service provider. Please note this was a service provider recommended and sent by BetterSure. And when I insisted on immediate action , then agent said she will email the service provider and cc me in. At this point I am sitting for over 2 weeks without hot water, with and insurance company (BetterSure) that does not seem to know what is going on or where in the process my geyser claim is. With seemingly scripted excuses and well over 3 hours of holding the line for the call agent to confirm who knows what with the claims handler. I am now beyond being patient and will escalate this to the Insurance Ombudsman. Bettersure is quick to take your money and quick to pay smaller claims, but when it really matters, there is no service, no urgency and no competency. On top off this , half the time the phone lines is so bad you cannot hear the agent properly.
145 replies
56 months ago
Bettersure is unethical insurance company
Never insure with Bettersure, they will find every excuse not to pay a building claim , even when there is irrefutable evidence that there was extreme windy conditions (30km/h +), confirmed by several weather websites. They still say there was no windy conditions and a fallen tree is because of infestation , when there is NO sign of infestation of any kind. Bettersure is a very untrustworthy and highly dishonest insurer.
53 replies
63 months ago
False Advertising
On EagleFord website under 'specieals' > 'Ford Kuga offers' >'Ford Credit New Kuga Special Payment Packages' there is a payment package for R 6099 per month on a KUGA ST LINE SUV 2.0 6AT AWD. this is R300 higher that the Ambiente model. Unbelievable, cuase this is not offered at any other Ford, however, when you enquire about the payment package and model you are told there is no Kuga models but they can sell you a second hand Kuga. This is false adverti*****t to get to offer a second hand car.
0 replies
122 months ago
Do not sever customers after 20:45
When to Pizza perfect Glenvista on Sunday 27 March 2016 at 8:40. Upon arrival all staff behind the counter was packing up. So I ask , very surprised, \are you closed\". The answer was \"yes\". I then inquire that the website stated that Pizza Perfect is open until 9, but was told they are only open until 20:45. I then looked at my watch and saw it was only 20:40. <br> <br> I do not stay close to Pizza Perfect and was very disappointed when I could not get Pizza when the shop was suppose to be open. I will in future go somewhere else."
0 replies
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5 Star
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4 Star
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3 Star
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2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)