Active since Jun 2022
I want to thank Yelisha Morgan for her help in updating my bank account. Thank you for your excellent service and helpful and friendly attitude!
I have been ****med into paying an amount of R295.666 to these people. My husband's executor sent me an email requesting me to pay the outstanding settlement amount on a Wesbank account my late husband had for a Mercedes C250. Leander Klein was the so called administrator for Wesbank's estate late recoveries. His profile states his occupation as recovering agent for Norman Bisset and associates. My husband's Executor is responsible for this as I only acted on his instructions to pay this person. I am going to get justice and will not stop until this can of worms are completely opened and attended to by the correct institutions . This has been going on for far too long. In my case six years.
If I had the option to rate them in the minus I would! I've bought a car from them three weeks ago. The sales lady I unfortunately had to deal with was untruthful, rude and unprofessional from the start. She told me the car's Natis and other documents regarding the sale of the vehicle would be sent to me via Postnet within the same week I have purchased the car. I waited ten days before I started to enquire about the documents. Another person by the name of Mike phoned me just to tell me the documents were accidently sent to the wrong branch but that they will send it as soon as they receive them. Another week passed and my husband phoned their customer department. The person on the other end were clueless and could only promise to escalate my queries to someone at the Carzuka Eastrand Mall. Another week passed. I whatsapp ed the sales lady named Leratho about the documents on with she answered that the documents were sent to me with postnet. I requested the tracking number, she replied by saying she did send it to me. Lie! She didn't! When I confronted her with the lie she chose to ignore me. Today I requested the tracking number again from her. She sent me someone else's tracking number for who knows what and after I told her to check the waybill as it did not match my details she deleted the picture of the waybill. She then told me to go fetch the document myself from someone. She only sent me a number of of a person to phone and get his address and name of his dealership. This is unacceptable behavior from a so called trusted and reputable company. I wouldn't recommend them to my worst enemy! I will take this further tomorrow because their business hours are only until five in the afternoon.
My name is Marianna Jones, the widow of the late Hendrik Joachim Jones ID 6711145021081. My husband passed away on the 5th of August 2017. He was admitted to hospital 10 days before he died. My complaint is that I have paid R54000 to Bham&Dahya Attorneys a month after my husband's death on an account that had credit life insurance. My husband had a titanium bundled account and was a loyal Standard bank account holder for many years. Two and a half years after my payment to an account that was covered by credit life insurance I was once again contacted by the Executor of my husband's estate to pay an outstanding amount of R91 000 to Bokwa Attorneys for another account my husband had. I refused to pay and demanded they sent me the statements and the detailed explanation of where they got this amount from. I phoned Bokwa Attorneys every day for about two weeks to pressure them to sent me proof. They never did and I have not heard anything from them since February of 2020. My husband still received provisional statements from Standard Bank in 2018 a year after is death where Credit life was still being deducted from. Interest on all his accounts were also meticulously added regardless of the fact that he had died a year before. He also had a Standard bank car and home insurance but they never contacted me, the spouse of the deceased ever during the last five years and I am pretty sure that dodgy and negligent behavior from Standard Bank and the Executor of the estate caused me to suffer tremendously. Financially and mentally I have been struggling and fighting the system on my own for years. It's time to end this torture and for someone in Standard Bank to look at this case and to resolve the countless errors and there total disregard towards me. My husband's account is still open five years after his death...God knows why.My contact number is 0791378435 Regards Marianna E Jones
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