MK
Mzura K
Active since Jun 2022
20
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0
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20 reviews4 months ago
Poor tech support
Dear Afrihost tech team, it's end of 2025 not end of 2005. Please improve your customer care/support. most if not all companies are now on whatsapp and have a turn around time in resolving customer issues. I've been having issues with my email for a full week now and instead your tech support staff responds as if they're taking to their tech mates. your service is very pathetic.
0 replies
8 months ago
OUR LAND BORDERS ARE NOT PROTECTED!!
OPEN LETTER TO ALL CONCERNED SOUTH AFRICANS Subject: The Border Crisis at Beitbridge Border Post Dear Fellow South Africans, On 16 August 2025, I travelled from Lilongwe, Malawi to South Africa using MATOURS Buses (Malawi Tours). What I witnessed first-hand at the Beitbridge Border Post was not hearsay or rumour, but a lived and painful reality that should concern every patriotic South African. This letter documents, in detail, the events that occurred on 18 August 2025, between 03:00 and 04:00 am, at the South African side of the Beitbridge border. *******ion at the Border SAPS Involvement I personally witnessed 3–4 SAPS members (including one female officer) standing next to a Toyota Corolla (registration FKM 826 L). They approached the bus operators (3–4 MATOURS staff members) and exchanged money. In return, 62 ******* immigrants were allowed to proceed unchecked into the Border Management Authority (BMA) section. Border Management Authority (BMA) & Immigration Officers At the BMA desks, two officials repeated the same ******* act, taking money from MATOURS representatives and allowing all 62 undocumented immigrants to proceed. One MATOURS representative collected all 62 passports and the cash. He then directed the group to an immigration officer, who stamped all 62 passports without checks or questions. Customs Officers At customs, whenever a bag triggered the scanner, a R300 bribe was placed behind a paper form. The customs officer would then switch off the scanner and allow the bag through. Internal BMA Staff *******ion Three BMA staff members (one older man in his 60s and two young women in their 20s) were openly complicit. The older man told the young ladies that if they looked the other way, they would each receive R600 from this bus alone. He reminded them that “more buses will cross before 6am” (the end of their shift). Again, all 62 ******* immigrants passed without proper checks. Law Enforcement on the Road From Makhado to Johannesburg, every single law enforcement stop became a bribe collection point. Depending on the officer, the bus paid R100, R200, or R300 at each stop. Not one officer stopped the bus to perform their lawful duty of protecting the country. One particularly painful encounter happened around 12:00 midday on Route 16 4S N1 (N1 21), just before Phumlani Plaza: A female SAPS Sergeant named Mmethi (slim build, braids, yellow nails) stopped the bus. She openly said to the MATOURS representatives: “You know we usually just collect the cash and let you go. But today is Monday (18 August 2025), the big bosses are with us, so I have to pretend to be working. Allow me to act as if I am checking passports.” She then took her share and allowed the bus to continue. The Bigger Picture It is important to note: Over 50 buses pass through Beitbridge daily carrying undocumented immigrants. What I witnessed was only one bus, yet the scale of *******ion was already overwhelming. This was not an isolated incident but a systemic betrayal of our sovereignty by those entrusted to guard it. An Urgent Appeal Fellow South Africans and the Patriotic Alliance, what I saw at Beitbridge is clear evidence that: We do not have functioning border control. Our borders are not protected by BMA, SAPS, or Customs. Instead, they are manned by individuals who are enriching themselves through *******ion at the expense of our country’s future. If we allow this to continue unchecked, South Africa will have no borders and no security within the next few years. This is not only a matter of ******* immigration. It is a matter of national survival, sovereignty, and security. I therefore make this urgent appeal to the Patriotic Alliance, and to every South African who cares about this country, to take decisive action and address this crisis at Beitbridge Border Post Signed, A Concerned South African 18 August 2025
0 replies
11 months ago
WebAfrica is Pathetic
Stay away from WebAfrica if you can. it takes less than 24hrs to sign you up and install you fibre-excellent service. Problem starts once you are connected/signed up: -it took them almost 90hrs to attend to my issue(yet they claim 24-72hrs). -their irritating automated SMS starts from 08:10am-18:00 yet issue is not resolved rather send you same communication. after almost a week of blackout, finally connection is back, their useless Whatsapp line which makes you wait for almost an hr to get an agent, once you finally get one, they send you to another one until their shifts are over.its day2 now and still waiting for an agent to set me up. PATHETIC Service indeed.
0 replies
13 months ago
FIRST FOR WOMAN incl VAPS-PLEASE IMPROVE YOUR SERVICE!!!
why a person must always go through a pain with First For Woman Insurance(INCLUDING THEIR VAPS). I got a tyre punch on Friday afternoon 14/03/2025. First for woman team doesn't want to assist you over the phone, they always send you to their outdated app to open a claim and upload pic. mind me, the app doesn't accommodate for tyre/rim,its only designed for full on accident reporting. Anyway, I took all the pics and quotations, uploaded them on their app, I also made a note that my car uses run flat and doesn't have a spare tyre(design from factory like that). thats why I have an insurance that covers for tyres in the first place. To my surprise,First for woman team only calls me for the very first time on Tuesdays at 11:00am(18/03/2025) and ask me to submit the same documents I had already submitted last week Friday via their app. I don't have a second car, my car has been in one place since Friday afternoon until now because of a tyre. This might take another week before the claim is finalised, Friday is a public holiday, this means at the rate they're going, i can only be able to replace my tyre next week. First for woman-why must someone go through all this pain each time when they have to get your assistance? mind me, i did press the panic button on Friday but until this minute, no one has bothered to call me back, I had to call my partner for support.
212 replies
14 months ago
ANIMAL WELFARES ARE NOT FOR THE POOR COMMUNITIES!!!
Greetings Hello Peter community, can someone please tell me-why are Animal Welfare societies/SPCA more expensive than VET's and Petstores? are they not suppose to represent the community,are they not receiving funding? today I called AnimaWelfare,Schaapskraal,Cape Town.To my surprise a teak&flee,one month tablet was R174 yet at Takealot was R140. if you look at their location-deep in the trenches of Phillipi, right in the poverty lines, one would swear they are there to serve the community or perhaps its the location that allows them access funding NOT serving the community. next time you see an unattended pet/dead animal net to the road, please do understand that these originations are there in their communities for financial gains not to serve them. They receive all these fundings and still charge exorbitent fees to poor communities. anyways need up buying the tablets, higher quality on takealot. 2023, they charged me R1200 to cremate one of my pets
0 replies
14 months ago
Why Your VAPS Dept. keeps Deducting more than they should-almost every month?
Hi 1st For Woman VAPS, This is not the first time, Your VAPS department keeps deducting more than they should-as per contractual agreement on my monthly premiums. why? Worst-you don't have an effective/active Whasapp communication line like other companies were clients can lodge a complain and get an immediate response. One has to suffer the pain of calling for 2/3 days,spending more than R300 on the mobile phone to get through to you, your lines are forever busy. I first lodged the complain last week Thursday(27/02/2025) between 13:00-13:30 and today is Monday 03/03/2025 and no one has communicated with me in any form to resolve my complain. This is totally wrong and in breach of our short term insurance agreement. Giving you access to my bank account doesn't give you permission to continuously deduct what you think is right for you. Please sort out this MESS, hopefully today and every month moving forward, I can't keep fighting this every month. END!
355 replies
15 months ago
Thank You Hellopeter!!
Thank you hello peter, without you being the voice of many South Africans,million of consumers like me would have been victimised by major corporations in this country. One has to always run to this platform to get attention either from a bank, insurance company or major service provider then with a blink-they immediately respond to something they "ducking and diving" for weeks. Thank you!!
53 replies
15 months ago
EXHAUSTED!!!!!
Dear First For Woman, It is very shocking to see on my FFW app that my claim which was lodged on the 23/12/2024 has been resolved yet that is not the case. 1st-you assigned a very *********** agent to handle my case-Goitseone L,we spoke only once even then I had to call several time to get through, not once he bothered, this past Friday the 10/01/2025 he was not at his desk no where to be found from 09:15am until 17:00,i was on the phone, holding from 16:00-17:00 until Ryan Kisten contacted me at 17:00,which I had to drop the phone to attend to him. 2nd-you sent an incopetent assessor-1st they were closed for December then he came to only +- 5min in my property 3rd- I was never given the report, 4th- I sent 2 emails to your dispute email address, until now-no one has bothered to contact me. Finally,just when I thought someone will finally close my case, he sounded descent and high level in the ranks of FFW-Ryan Kisten, he promised to send me his email last week Friday so we can finally resolve the matter.Today the is Monday the 13/01/2025 and time is 14:30,his yet to send his email nor communicate with me. a very Exhausted FFW client!!!
112 replies
16 months ago
Happy Cumstomer !!
I Apply for home fibre just before 25th December 2024, payment was done and immediately whatsapp and email communication from Webafrica team started. -Their communication is simple and on point, -Their communication is so straightforward to a point you don't even need to worry/follow up. Few days later,Webafrica fiber is installed neatly and hope it will not disappoint me as I work from home.My whatsapp calls have improved and internet super fast. I really hope my insurance company and many other companies can learnt how to communicate this effeciently with customers,therefore I give them 5 stars at the beginning of 2025 and hope they continue to keep me happy for many months/years to come.
0 replies
16 months ago
What happened to The First For Woman Insurance's company I joined 5years ago?
First For woman has been a disappointment lately, its easier for them to deduct the premiums but a mission for them process a claim...I keep asking myself-what will happen if my car were to be written off/house completely burns down? on the 23rd of December 2024,i lodged a claim for my house minor damages-which was affected by a neighbour's fire-something totally beyond my control. 1st it was their accessor who couldn't come to my house as I was told they're closed for the year-why then assign someone knowing they're not available? I allow that to slide as it was festive and I could manage the situation. Eventually their accessor came on the 27th of December,only to spend less than 5minutes at my house as he was in a hurry for his next appointment, basically he took the same pics I had already submitted via the first for woman app. on the 23rd December 2024. Even though I brought other damages to his attention i.e geyser and perishable items which were also affected by the temporary malfunctioning electricity caused by the fire-he wasn't bothered and told me to contact insurance directly. on the 2nd Jan.2025, I made a follow up as the FFW consultant had initially agreed, only to be told the person handling my claim is on leave nor did he assign my claim to anyone. How does a First For Woman official's leave affect a client's claim? today is the 2nd of Jan(business day already over)-still no one has been in touch with me even though I made attempts to contact them and was given an assurance a follow up will be made by end of business day(02/01/2025). 1)im curently in danger as my electric fence was damaged due to fire and my security is compromised since the 19th of December 2024,my geyser is malfunctioning and I had to top up my perishable Xmas as they were affected by tripping power. In closing:My premiums are up to date as last premiums were deducted on the 20th of December 2024 instead of 31st December(last day of the month as per my debit mandate with them)-which still I didn't mind due to public holidays in-between but a courtesy call would have made a difference. What is then the purpose of having an insurance if one has do go into such ordeals for a claim?
112 replies
Review Distribution
5 Star
3 (15%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
17 (85%)