Active since Jul 2022
Razia Yousuf of Oneplan pet insurance is an absolute asset to your business Thankyou for your always professional and patient assistance
I will never use thus company again, the absolute worst experience trying to log a return!!! Communication is beyond shocking and it seems one cannot return a product your unhappy with!! The company also sells units that do not have spares available (robot vacuum) Will never shop again in your platform, wish I had read the reviews in the beginning, hundreds of people feel the same way I do!!!
Absolutely shocking customer care service We purchased 5 boxes of mallow eggs 2 weeks before Easter, each box stale, i complained immediately as this needed to be rectified for our Easter celebrations All i have recieved is about 10 emails stating i will be contacted. Still waiting Thanks to Woolworths we had fresh mallow eggs, Beacon...never again! Over priced and stale!
The most wonderful and helpful experience dealing with Razia ,she is a true asset to the company.
Bride&co /Eurosuit Gateway What shocking service, you have kept 25% of my money for no legal reason, we cancelled just over 3 weeks in advance due to a family death, not anywhere does it state a 25% cancellation fee, not on any document i signed nor any signage in your shop yet you kept my money despite promises to sort the issue out on each of the 3 ph calls i made to you, not once have you gotten back to me, all i see online is negative reviews but clearly you do not seem to care do you
Cancelled with + 3weeks warning and Eurosuit kept 25% of my fee despite there being NOTHING on my documentation or in shop to state a cancellation fee, several phone calls where resolve is promised and i never hear back. Will never recommend this shoddy company that *******ly keep your money
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