S
Sfiso Z
Active since Jul 2022
10
Reviews
0
Industries
Reviews
10 reviews11 months ago
I want compensation
Why is this account still opened after you sent us a cancelation letter. We owe you nothing, the account is closed yet still every month we get missed payment from metrix on our credit profile. This company is ****ed honestly.
160 replies
12 months ago
Just stupid behavior honestly
Account has been terminated and payment has been made with the collections team last month. Why is everything so ****ing difficult for this company, every has to be a fight. Caroline Madube has stopped responding and her Manager doesn't want to take Escalations calls.
53 replies
13 months ago
Dishonest and D
Your last reply is false, instead of doing what is said below on your last email. You chose to embarrassed my partner adding onto the mass you created when they failed to tell us that we have been paying for a service that doesn't exist, yet it was sold to us by your agent. Moreover you can't seem to find my call recordings, which is very convenient for the. You are able to find recordings for Nomfundo my partner but none of mine which have all the information we need to end this. I WANT TO SPEAK TO YOUR CEO TEAM, I HAVE BEEN ASKING FOR A COMPLAINT REFERENCE AND STILL NOTHING. I AM YET TO EVEN SPEAK TO A MANAGER THAT CAN RESOLVE THIS.
53 replies
13 months ago
*****ulent and ****mers
This business doesn't have the ability to be transparent. I have not gotten a response in two weeks, they claim they are unable to find my recordings. I want the account closed and my refund immediately. I don't know how long it will take but I will make sure you pay for the damage you caused.
53 replies
14 months ago
Killing my credit
This ****ing company is slowly killing me. I want my money back and cancel this nonsense. I have no car today because of you and you are destroying my credit. You just took money on the 1st but today I got an email saying that I didn't pay. What the ****. I am reporting you to the National Consumer Commission and the Motor Vehicle Security Association of South Africa.
71 replies
14 months ago
****med and de*****ed by Matrix
Our car ****** as the refused to assist. We asked to cancel as they no longer wanted to help us even thou we were paying customers. They destroyed our credit, not sure how you are showing as an insurance company. I want to be refunded immediately and cancel this account.
266 replies
34 months ago
********s
We have been waiting for a parcel since last week. This company first said they tried to deliver but we were not available, which was a lie from their driver's as they never attempted delivery. They **** again and said they would deliver on Monday, this still hasn't been done. I asked for a complaint reference since last week Friday and still nothing. Today we have dropped 5 times trying to understand why they are not delivering our parcel. Aramex has since failed to do exactly what they only exist to do and moreover their drives keep lying. Today they said the address was wrong. At this point I'm not sure if I should open a case against them or ask for legal representation, aramex can't be allowed to just ***** our parcels and have nothing done to them
0 replies
40 months ago
Broker buddy
Broker buddy has refused to release my vehicle from Durban Panel Beaters for the 4 weeks. I need assistance with getting my car back. What do I need to do, must I call the police, report it to the Media. I don't know because I've been talking to them and they never get anything done.
0 replies
40 months ago
I Hate what Hollard did to me
I have 3 business Vehicles covered with Hollard. In may one of the 3 vehicles was in a accident, I ended up fixing it myself. In September another vehicle was involved in a minor accident, to this date they have not fixed it. It looks like I'm going to have to fix it myself again. I've spent over R30 000 fixing the first car. Got into dept because I chose the wrong insurance company. I'm broken by what this company did to me in 2022 and it will take me years to recover financially. I just hope that one day someone will be able to take them to court or sue them.... I'm tired, I just want my car back.
132 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)