BB
Buddy Brokers Insurance
Unclaimed Business
BB
Buddy Brokers Insurance
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Buddy Brokers Insurance
Buddy Brokers Insurance has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Buddy Brokers Insurance across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePD
Phoebe D
1 reviews | Active since Jan 2020
11 Feb 2026, 08:06
Poor Service
Very poor after service & unprofessional, we try to stopped monthly debitorder with this company but not successful for the 3rd month. Think twice before you do business with this company. Buddy Brokers you should be ashamed.
Helpful (0)
|Replies (0)PD
Phoebe D
1 reviews | Active since Jan 2020
11 Feb 2026, 08:06
Poor Service
Very poor after service & unprofessional, we try to stopped monthly debitorder with this company but not successful for the 3rd month. Think twice before you do business with this company. Buddy Brokers you should be ashamed.
0
Replies (0)HO
GM
Gary M
1 reviews | Active since Jan 2020
18 Sept 2024, 18:13
A VERY BAD EXPERIENCE BY BROKER BUDDY INSURANCE AND HOLLARD INSURANCE
A VERY BAD SERVICE AND EXPERIENCE BY HOLLARD INSURANCE AND BROKER BUDDY What a bad and unpleasant experience from Hollard Insurance and Broker Buddy, it's now 52 days without my claim being resolved and they are trying by all means to deal my car insurance claim. I was involved in an incident, where I drove underneath an object that damaged my transmission pump, thank God, I made it home safe, then towed my vehicle to Mercedes Benz and called my insurance to lodge a claim. They sent their assessor named Junior, who came back and put in writing that the insurance should settle the claim in cash according to his findings. Then the delay tactics started when I was told they have appointed another investigator for reviews what their assessor has come back with, gave the gentleman all the details he needed, which took another month and yesterday they told my broker that they will finalize by the 18/09/2024 at 12h00, still no feedback. I had the incident on the 28/07/2024, and every time I need feedback, I must be the one sending an email, no customer satisfaction whatsoever. I have sent back-to-back emails asking for feedback on the following dates since the accident, 03/08/2024, 06/08/2024, 15/08/2024, 19/08/2024, 29/08/2024, 06/09/2024, 12/09,2024 and the latest was 17/09/2024 and I was told feedback will be done the following day, still nothing I guess I must make my own follow up yet again. I took time to review some of the customer experiences on Hello Peter about Hollard Insurance and over 2000 bad experiences and I just realized that I am not the only one experiencing such a VERY BAD SERVICE from the Hollard Insurance and Broker Buddies. The car hire is now due in few 3 days' time, yet my vehicle claim is not near being resolved and I will have no vehicle, while I am paying for my car instalment and continue paying for my insurance premiums. THIS IS THE WORSE SERVICE I HAVE EXPERIENCED IN MY 19 YEARS OF HAVING UNINTERUPTED INSURANCE COVER. These are just starting to be delay tactic norm by the insurance to avoid settling for our claims, i mean if they have appointed the first assessor who came back with finding that the claim must be settled, all of a sudden, they appoint the second investigator who takes longer to come back with findings.
Helpful (0)
|Replies (0)GM
Gary M
1 reviews | Active since Jan 2020
18 Sept 2024, 18:13
A VERY BAD EXPERIENCE BY BROKER BUDDY INSURANCE AND HOLLARD INSURANCE
A VERY BAD SERVICE AND EXPERIENCE BY HOLLARD INSURANCE AND BROKER BUDDY What a bad and unpleasant experience from Hollard Insurance and Broker Buddy, it's now 52 days without my claim being resolved and they are trying by all means to deal my car insurance claim. I was involved in an incident, where I drove underneath an object that damaged my transmission pump, thank God, I made it home safe, then towed my vehicle to Mercedes Benz and called my insurance to lodge a claim. They sent their assessor named Junior, who came back and put in writing that the insurance should settle the claim in cash according to his findings. Then the delay tactics started when I was told they have appointed another investigator for reviews what their assessor has come back with, gave the gentleman all the details he needed, which took another month and yesterday they told my broker that they will finalize by the 18/09/2024 at 12h00, still no feedback. I had the incident on the 28/07/2024, and every time I need feedback, I must be the one sending an email, no customer satisfaction whatsoever. I have sent back-to-back emails asking for feedback on the following dates since the accident, 03/08/2024, 06/08/2024, 15/08/2024, 19/08/2024, 29/08/2024, 06/09/2024, 12/09,2024 and the latest was 17/09/2024 and I was told feedback will be done the following day, still nothing I guess I must make my own follow up yet again. I took time to review some of the customer experiences on Hello Peter about Hollard Insurance and over 2000 bad experiences and I just realized that I am not the only one experiencing such a VERY BAD SERVICE from the Hollard Insurance and Broker Buddies. The car hire is now due in few 3 days' time, yet my vehicle claim is not near being resolved and I will have no vehicle, while I am paying for my car instalment and continue paying for my insurance premiums. THIS IS THE WORSE SERVICE I HAVE EXPERIENCED IN MY 19 YEARS OF HAVING UNINTERUPTED INSURANCE COVER. These are just starting to be delay tactic norm by the insurance to avoid settling for our claims, i mean if they have appointed the first assessor who came back with finding that the claim must be settled, all of a sudden, they appoint the second investigator who takes longer to come back with findings.
0
Replies (0)vM
vusi M
1 reviews | Active since Jan 2020
11 Aug 2023, 06:05
Buddy Brokkers
These people resist to pay my claim saying it's within my excess , hence not even once have they even sent me a copy of the contract , the only time they stipulated the excess part of the contract was when I submitted a claim
Helpful (0)
|Replies (0)vM
vusi M
1 reviews | Active since Jan 2020
11 Aug 2023, 06:05
Buddy Brokkers
These people resist to pay my claim saying it's within my excess , hence not even once have they even sent me a copy of the contract , the only time they stipulated the excess part of the contract was when I submitted a claim
0
Replies (0)SZ
Sfiso Z
1 reviews | Active since Jan 2020
10 Jan 2023, 15:24
Broker buddy
Broker buddy has refused to release my vehicle from Durban Panel Beaters for the 4 weeks. I need assistance with getting my car back. What do I need to do, must I call the police, report it to the Media. I don't know because I've been talking to them and they never get anything done.
Helpful (0)
|Replies (0)SZ
Sfiso Z
1 reviews | Active since Jan 2020
10 Jan 2023, 15:24
Broker buddy
Broker buddy has refused to release my vehicle from Durban Panel Beaters for the 4 weeks. I need assistance with getting my car back. What do I need to do, must I call the police, report it to the Media. I don't know because I've been talking to them and they never get anything done.
0
Replies (0)TK
Tumelo K
1 reviews | Active since Jan 2020
8 Dec 2022, 08:50
Under insured
These people under insured me by 90 000 they lie to me and said my access is 5% which is 5000 then they forced to write off my car and took 40% of my total pay out as access I talked to them they didn't car and I had a second car they did the same thing I regret joining them and I was forced to join by the car dealership. Bad news I tell u
Helpful (0)
|Replies (0)TK
Tumelo K
1 reviews | Active since Jan 2020
8 Dec 2022, 08:50
Under insured
These people under insured me by 90 000 they lie to me and said my access is 5% which is 5000 then they forced to write off my car and took 40% of my total pay out as access I talked to them they didn't car and I had a second car they did the same thing I regret joining them and I was forced to join by the car dealership. Bad news I tell u
0
Replies (0)OA
OLAMIGOKE A
1 reviews | Active since Jan 2020
10 Nov 2022, 12:24
BUDDY BROKERS INSURANCE = 100%
Buddy Brokers Insurance is Number 1. Service relationship is 100%. You will not be dissatisfied.
Helpful (0)
|Replies (0)OA
OLAMIGOKE A
1 reviews | Active since Jan 2020
10 Nov 2022, 12:24
BUDDY BROKERS INSURANCE = 100%
Buddy Brokers Insurance is Number 1. Service relationship is 100%. You will not be dissatisfied.
0
Replies (0)