Moses M's Profile | Hellopeter

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Moses M

Active since Aug 2022

4

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0

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Reviews

4 reviews

3 months ago

Worst system ever o regret

I am beyond frustrated with Q No More. I have been waiting for my refund since March, and all I’ve received are excuses and empty promises. First, it was a “system glitch,” and ever since then, I’ve been passed around with no real solution. Every time I follow up, I’m just referred back to Allison with no progress whatsoever. This level of service is completely unacceptable. There has been zero accountability, no urgency, and no clear communication. It honestly feels like I’m being ignored and brushed off instead of being helped. I want this matter escalated immediately. I am done being patient. If this is not resolved urgently, I will be taking this further and raising it with higher authorities and public platforms until I get the attention this issue clearly deserves. Sort this out. Enough is enough.

0 replies

MTN South Africa

5 months ago

Absolutely unacceptable service from MTN MoMo. I have been waiting for my R600 with no feedback, no communication, and no urgency from MTN. It is shocking that a billion-dollar company cannot resolve such a small issue or even provide a proper update. I

Absolutely unacceptable service from MTN MoMo. I have been waiting for my R600 with no feedback, no communication, and no urgency from MTN. It is shocking that a billion-dollar company cannot resolve such a small issue or even provide a proper update. I even spoke to a team leader, Siyamthanda, who promised that the issue would be resolved within hours, yet nothing has happened. No updates, no follow-up, just silence. This is extremely disappointing, especially after being a loyal MTN customer for over 12 years. This experience is now pushing me to consider moving to better services like Vodapay. I am escalating this further and hope this reaches the CEO. MTN needs to take accountability and treat customers with respect. Resolve my issue immediately.

1 reply

Mtn Mobile Money

5 months ago

Money out of my account yet nothing in my MOMO App

**Worst experience ever with ** I am extremely frustrated with the service I have received. My money is stuck on the MoMo app and I have not received any proper feedback or assistance. The consultants do not communicate effectively with their IT/backend team. Instead of resolving the issue, they keep telling me they are “waiting for feedback,” while my money is still not available to me. This is unacceptable, especially for a service that is supposed to be immediate. I even spoke to a team leader, Siyamthanda, who apologized but still advised me to wait up to 3 days. This defeats the whole purpose of using MoMo for instant transactions. I have been using for over 12 years, but after this experience I am seriously considering leaving and moving to better services like . This lack of communication, poor service, and delays are causing serious inconvenience. Customers should not have to chase their own money like this. I urgently need my issue resolved and my money released. I would not recommend this service based on my experience.

0 replies

48 months ago

Unhappy with the service Mcdonald Midrand

Im very unhappy with the service i received at Mcdonald Midrand the manager is not helpful the gave me a order i did not request for the manager keeps on telling me to call a delivery service with my airtime while they are the ones who made a error i ordered a Ice cream with extras and the bring a order with a melted ice cream i requested to escalate the Manager Maggie did not guide me how to complain she was not helpful and its Like i was begging service for my money that time she needs that money for her salary

0 replies

Review Distribution

5 Star

0 (0%)

4 Star

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3 Star

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2 Star

0 (0%)

1 Star

4 (100%)

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