AS
Asher S
Active since Feb 2010
8
Reviews
0
Industries
Reviews
8 reviews48 months ago
Do not trust this company 1/2 order not delivered
Been trying to follow up on why New Balance did not deliver 2 products from my order which is R600 worth of stock. I have been promised that feedback would be given once they have spoken to Warehouse and still I have heard nothing. In fact they have even blocked my email address from sending them emails which is absolutely shocking. I have had to open another ticket which yet again no response. I will never ever buy anything from New Balance again this is absolutely shocking.
0 replies
59 months ago
Liquid Telecoms is Absolutely Pathetic !
I have processed cancellation of our woeful microwave service with Liquid on the 23rd of December 2020 due to the shocking internet speeds and constant down time which would take weeks on end for anyone to do anything about. In fact when adding up all the tickets we experience 3 months of no internet in a 2 year period which I must state must be really hard to give such a poor service. Still to date Liquid have not finalised the credit of my account and constant get bombarded for payments which they certain are not due. 6 months later and after numerous calls and emails which have gone unanswers I was advised by the not so helpful accouont manager that he is no longer with Liquid, he did nowever put me in contact with the department manager who herself does not answer her calls nor does she return them. Overall Liquid has to be the worst service providers in this country. Anyone considering this company should certainly refrain from it as this is a perfect example of ****ing money against a wall.
0 replies
60 months ago
Appalling Online Order Delivery Service from Makro
Poor service to say the absolute least! Got delivered with a product that looks FAR from what I had originally ordered. Went back and forth on emails relentlessly trying to sort it all out, had countless phone calls with various different people and still to no avail have we found a solution to the problem at hand. Not to mention the product has been paid for and I'm left with something I didn't want and no one to assist me. Would not recommend online ordering with Makro at all - not to mention the number of people struggling with the same sort of issue. Imagine! thinking you're being delivered a puppy but getting a rat instead! (you get the picture ;>)
159 replies
60 months ago
Worst online Service provided EVER
What an absolute disgrace. After reading these reviews I cannot believe this supplier is still listed with Makro. I have received Luggage Set that is completely different to what I order in fact they delivered a 5 piece set instead of the 3 I ordered. Furthermore these bags are so flimsy that I promise a Card Board box is more sturdy. I have called Makro numerous times and have still no indication as to how they messed this up nor when it will be rectified.
0 replies
64 months ago
FitBits Versa are not water proof
Never ever trust FitBit's water resistant to 50m this is the biggest lie they can sell. After having my FitBit Versa for over a year, I though hec I've never test this device under water. So I just merely put my hand in 2 feet of water and guess what it doesn't work anymore. FitBit customer service was so pathetic I had to ask 5 different staff members for assistance whereby the last person said they cannot help because it's out of warranty. Further to this FitBit has no service centers in South Africa which would have been nice to know when buying their product. Certainly will never recommend this brand to anyone! Thanks again for you poor service.
0 replies
84 months ago
Telkom Mobile Takes Your Money and Provides no service
I have have had a contract with Telko for over 2 years. I have decided to leave my 2 data mifi data contracts as a month to month. On the 3rd i noticed neither of my ****les had data. I proceeded to call the call center after much time I got hold of someone. After giving all my details they informed me they cannot assist further as the system was done. I asked how long would this be an issue for the gent said for an hour. I politely asked him to call me back one this was operational which he said could not be done. I then an hour late called an the system was operational, the new call center assistant helps and advise that there is a system error that has not alloacted my data. He said this would take 3 working days. By Friday i still had no data so i called again, this time i was informed that no data will be allocated to my contracts as its month to month and that this no longer is operational. I was absolutely shocked no one bothered to contact me about this firstly, Secondly the money has already been deducted from my account for this package, Thirdly i was informed this ****les will only work in a Telkom WiFi hotspot area who even knows where that is or wants to waste their time sitting their when contract says MIFI!!! and lastly i was told i need to go to a shop if i want a new contract, *** when Telkom have all my details already!!! Absolutely Shocking customer service after being such a loyal customer this is ridiculous. Oh and trying to escalate this in a call center apparently is a task none of them are capable of doing. WHAT UTTER NONSENSE!
0 replies
88 months ago
Pathetic service from New Balance
The worst online customer service I have ever had to deal with. More painful than dealing with government companies. Serious they cannot answer their phones or an email after 2 weeks of following up on delivery of products. Absolutely shocking service will never recommend this service.
0 replies
126 months ago
HOW CAN A REPAIR COST MORE THAN THE WHOLE PRODUCT
This morning I went to Dion Wired in Cresta to enquire about repairing of my tablets screen. <br> I got asked very abruptly where i had purchased the product which clearly is on the receipt and who would take a product that you bought elsewhere to a different store. The cashier too the tablet to the manager returning with the statement. You best get this fixed yourself as if we send it in to get fixed it will cost R2000 just for a screen. I paid a total of R1500 for the tablet. When I purchased the tablet I asked how difficult it would be to repair the screen with regards to cost as well as duration. the salesman assured me it was a good buy as such issues will be resolved effortlessly. I was originally to purchase a galaxy tab but decided to take salesmans advice. <br> <br> My question how can you sell a product to customers knowing there will be no customer service or support. The store could not even tell me where I can find a person to repair it.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
7 (87.5%)