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Active since Sep 2022
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4 reviews23 months ago
Nedbank referred us to BVZ Attorneys (*********** firm)
I wrote a review on BVZ Attorneys that Nedbank referred my parents to, to assist in obtaining their title deed. I called and emailed BVZ Attorneys and eventually paid all they required and emailed the documents as well. Communication was fine up until I sent the proof of payment and all the required docs, that's when they went silent. I called Nedbank and told them about the issue and the only thing they could do was to call BVZ Attorneys and push them to attend to my matter. I then asked the lady who was calling BVZ if we can change this firm to another one and she said no since I had already paid. I then asked if they are powerless in solving this issue and the lady said yes, they are powerless. The only thing they can do is call and email. That's where I have a problem. Nedbank told my parents that BVZ handles title deed matters but they themselves (Nedbank) have no power to assist a client, if the clients has issues with the attorneys the bank referred them to. One would think that Nedbank would push, follow up or exercise their authority to speedily assist a client who had finished paying their bond... but no. Once you're done paying the bank, the bank no longer gets involved. Terrible business practice!
0 replies
23 months ago
BVZ Attorneys: inconsiderate, ***********, lack urgency.
If I had searched for reviews on BVZ Attoneys before transferring my hard earned money to their firm, I would have asked NEDBANK to have another firm assist in acquiring my parents title deed. I had been in proper communication with them regarding a Bond Cancellation and Upliftment for my parents so they can get their title deed but after I had paid and emailed all the required documents, that's when communication went silent. I sent follow up emails requesting feedback to no avail, until I decided to call their office and demanded to talk to the person who I was communicating with on email, Charlene Jatho. They then told me that Charlene no longer works at the firm... very suspicious. After calling BVZ Attorneys, the receptionist cc'd me in an email that was sent to Tasneem Mahomed asking her to send me feedback, she didn't and only last week she emailed me to ask for my numbers. I responded and waited for her call or email but til to date, nothing. I do not recommend this firm for anything because they are inconsiderate, *********** and lack any sense of urgency. All I asked for was feedback and to keep me informed of anything regarding my parents title deed but you'll get no such from this firm.
0 replies
44 months ago
FNB and RAM incompetent!
RAM and FNB are so incompetent. RAM was supposed to deliver my order from FNB 13/09/22 yesterday but they couldn't because I was at work even though I had left my ID with my mom thinking it would be fine to do so but to my disappointment the RAM driver just no he can't do that. I asked if he can spare just 10mins so I can quickly drive home and collect my order it but he still refused. After the driver left, RAM called to change my address and a lady (Palesa) assisted with that, however she never made any mention to me that I should contact FNB as well to have them change my home address to my work address so RAM can deliver. FNB never asked me to provide information of another person to accept the order on my behalf if I'm not present and today 14/09/22 just proved how incompetent both FNB and RAM are. If I had not called them (RAM and FNB) this morning to find out if my order will be delivered today I probably would have never known that my order was cancelled for today because I didn't call FNB to change my address on their side. UNPROFESSIONAL!!!
133 replies
44 months ago
FNB and RAM
RAM and FNB are so incompetent. RAM was supposed to deliver my order from FNB 13/09/22 yesterday but they couldn't because I was at work even though I had left my ID with my mom thinking it would be fine to do so but to my disappointment the RAM driver just no he can't do that. I asked if he can spare just 10mins so I can quickly drive home and collect my order it but he still refused. After the driver left, RAM called to change my address and a lady (Palesa) assisted with that, however she never made any mention to me that I should contact FNB as well to have them change my home address to my work address so RAM can deliver. FNB never asked me to provide information of another person to accept the order on my behalf if I'm not present and today 14/09/22 just proved how incompetent both FNB and RAM are. If I had not called them (RAM and FNB) this morning to find out if my order will be delivered today I probably would have never known that my order was cancelled for today because I didn't call FNB to change my address on their side. UNPROFESSIONAL!!!
0 replies
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5 Star
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4 Star
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3 Star
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2 Star
1 (25%)
1 Star
3 (75%)