IM
Innocentia M
Active since Sep 2022
18
Reviews
0
Industries
Reviews
18 reviews2 months ago
Cancellation 😞
I’m really disappointed with Capital Legacy. I called to cancel my policy, but no one has contacted me to assist. It’s been two weeks now. They were very quick to help me open the policy, but once you’re a client, the response is poor.
56 replies
4 months ago
I'm happy with the S...
I'm happy with the Service I received ☺️ today and he was so friendly ☺️
53 replies
6 months ago
She communicated wel...
She communicated well with me and she explained to me all the details
53 replies
11 months ago
Concern Regarding Poor Service Delivery
I placed my order on 29 April 2024, and I am still waiting for it to be delivered. I was assured that it would arrive on Saturday, but unfortunately, I did not receive anything. Since Monday, I’ve been trying to follow up via phone with no communication or updates from your side. This delay is concerning, and I kindly request an urgent update on the status of my order and a confirmed delivery timeline.
0 replies
26 months ago
Credit card
Since March 2023, I have been sending emails to Card.Arrangements@absa.co.za in an attempt to make arrangements for my credit card. Additionally, I've made numerous calls to the provided number, but it was not functional. Consequently, my credit score status now reflects as default. I was attempting to arrange matters before they escalated, which unfortunately has now occurred. I'm uncertain of the next steps or processes involved as I've been informed that my case has been handed over to the legal team. Could you please advise me on what to do next? Thank you. Please kindly assist me, Absa Team. I have previously attempted to reach out to the arrangement team via email because I foresee that I will not be able to afford the minimum payments.
564 replies
26 months ago
FinchoicePay brought from Bamboo Mattresses.
I purchased a bed from Bamboo Mattresses using FinchoicePay on February 16, 2024. However, the service provider, Bamboo Mattresses, has not been communicating with me. The debit order is scheduled for February 25, 2024, for a purchase I have not received any communication about regarding order confirmation or delivery details. I'm beginning to regret choosing this option. Their landline appears to be out of service, and despite sending a WhatsApp message, I haven't received any response from them.
232 replies
26 months ago
No communication
I've attempted to contact the landline number, 010 006 7022, multiple times, but it seems to be either busy or not even ringing. Additionally, I've sent a WhatsApp message without any success. My inquiry pertains to the delivery of the bed, as I was informed that it would be delivered on Wednesday, albeit without a specified time slot. Could you please liaise with your clients regarding this matter? It's concerning that there hasn't been any communication regarding the placement of the order or the expected delivery time. I find it unfair that I will be charged for the bed without receiving adequate communication from the company I purchased it from.
0 replies
31 months ago
Rcs Edgards Account
I made a payment using ozwo payment link that i received via sms from Edgars during the 31st August 2023 till now the payment is not reflecting. This is really stressful as i was advised by the Edgars agent that i need to send a bank statement which i did but i was told that they need a target statement which i need to request from the bank. But i was advised at capitec that they don't have any bank confirmation or proof of payment when payment was done using ozwo. So, i am really tired and bored of calling Edgars to solve this issue. I just need my account to be allocated the funds that i have paid using ozwo.
131 replies
Review Distribution
5 Star
5 (27.77777777777778%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (72.22222222222223%)