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Owen P
Active since Feb 2010
10
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10 reviews47 months ago
Useless Mweb Once Again.
On a continuous basis Mweb email keeps requesting my log in details. I log in and it rejects it. I am working abroad at the moment and they cannot send an OTP number to a number other than a South African Cell Phone number. You have to call them which as I am sure all are aware, that costs a lot of money, especially as they don't answer the phone? I don't have a South African cell phone number as I spend a lot of time on contract outside South Africa. Some of my clients and suppliers are based in South Africa and I cannot receive their mails. They don't have an email address that one can contact them and they don't answer their messenger texts on Facebook, they are about as useless as **** on a Bull. This is a regular occurrence with them and it leaves me dumb founded that in this day and age a company like Mweb cannot send an OTP to a number other than a South African Cell Number. One cannot communicate with anyone, they are just useless and I would advise that anyone that is wanting to get an internet provider, they steer very clear of Mweb.
0 replies
51 months ago
VERY STRONG WARNING TO ALL BOLT TAXI SERVICE CUSTOMERS
This is a very strong warning to all clients that use Bolt Taxi Service South Africa. On the 17th December 2021 I caught a Bolt Taxi from the place I was staying at in Johannesburg to the OR Tambo Airport. The taxi driver was pleasant and this of course was for a very good reason as I will explain shortly. His car was not in a very good state as there was the spare tyre just lying loose in the boot not giving much space for luggage, and it was rather dirty, but I thought that it was far more important to catch my flight than make a fuss about that? When we got to the airport we started to offload my luggage and one of the pieces of luggage was my Laptop Bag and Documents. I also had my medical bag which was a small cooler bag. As we were offloading I noticed that the taxi driver put the cooler bag behind one of the concrete pillars, I at the time didn't give it much attention and just retrieved it and put it on the trolley. In all the offloading and getting the luggage on the trolley, the Driver must have put my laptop bag back in the vehicle while I was retrieving my cooler bag with the possible intentions of stealing it as I worked out he wanted to also take the cooler bag probably thinking it had liquor in it? The Laptop Bag was put with the cooler bag, they were both behind the passenger seat when we loaded the vehicle at the place I was staying. When I realized that the laptop was still in the vehicle and had gone, the driver had sped off. I contacted the Taxi Driver and when he answered he was very hesitant when I asked him about the Laptop Bag and then of course just denied that he saw it and then said he loaded it on the trolley, so which was it? Did he load it or didn’t he see it? I reported it to Bolt and they said they would contact the driver. They said they tried but said his phone was off and they gave me his number for me to try. He answered the first time but there after he didn’t. My family tried and he answered once and then not again. My questions to Bolt are, if you have someone that is driving for your company, even if they are under a contract they have to supply a contact number that they will answer, they have to supply a permanent address and more importantly they have to have a PDP (Public Drivers Permit) and insurance never mind they will have to have a contract with Bolt. If they are involved in an accident they have to supply all this information. When I approached Bolt about this they just went silent. This is very concerning and I would suggest that people be aware of this and not use them in the future. You as the client do not sign a Disclaimer when you get into the vehicle, so you will have a very hard time trying to claim for damages if the driver just disappears as in my case, let alone a death or injury in an accident? The fact that Bolt don’t really care about their clients, is even more reason to not use them. This driver, whose name and number I have, also works for Uber, so I would if I was Uber also look out for this guy. He is a Zimbabwean working in South Africa and I am not sure if he is legal or if that particular vehicle is owned by him. Just be careful, that is what I have to say.
0 replies
53 months ago
Give up your Standard Bank Account and move your money elsewhere.
Standard Bank have become one of the most incompetent banks. They spend their time changing the internet banking instead of spending the money on training of some of the most incompetent staff I have ever come across. Even after asking for a new Personal Banker, because of the total incompetence of the last one, I still have received someone who has no idea what they are doing? Standard Bank seem to have the idea that your money belongs to them and they will do with it what they choose. Stop and block your account, charge you fees each time they ***** up on your account. I have to say that Capitec are going to be the winners very soon as they have the idea right to look after their clients. Standard Bank deserve to loose as many clients as possible as the days of getting competent client service have sadly gone.
106 replies
56 months ago
Complaint.
Do not under any circumstances sign up with Mweb if you want service and problem solving. We in this world can put people on the Moon but Mweb cannot send an OTP number to a foreign cell phone number or to an email address? What do they do for people that travel and use a South African email address from Mweb and have difficulties abroad? They don't have an email address that you can forward your problem too before you sign in. And if you cant sign in what then? They think that one must spend money on phoning from outside South Africa to them and when you do, you have to deal with people that probably have not got any training? It is just plainly disgraceful and pitiful? Of course the MD / Chairman and the rest of the directors don't care, as long as they receive their salary every month? This is where South Africa is going? What a shame.
0 replies
56 months ago
Mweb Incompetence.
I have been trying to get hold of Mweb for the past two days to find out why I cannot receive e-mails but can send e-mails. It keeps asking me for my password which has not changed and my username has not changed and I have put both of them in multiple times. There is no e-mail address that one can request an answer. they don't answer their phones and I am out of the country so to phone is very expensive. But what sort of idiot company does not have an e-mail address that you can send in your request? This has happened a few times this year and it would appear that the incompetence is not going to end. They of course don't care, just like the majority of large companies run by incompetent people?
0 replies
66 months ago
New Ford Ranger. Why you should think before buying a Ford Ranger?
I bought a Ranger from Fury Ford Fourways in November 2013. I was very excited to get delivery as I had owned a few Fords in my life and found them to be good vehicles. Within a short space of time the Driver’s Seat collapsed, then the Passenger seat Collapsed. The rear sliding window, at new, did not close and had to eventually be replaced after it was forced closed and could not be opened. They forgot to put the smash and grab on the window so it had to go back. Soon after that the air vents fell apart as they were broken when delivered. After the first service, the fuel consumption was way off and the “Service Technicians” couldn’t sort it out. Eventually someone from Ford Head Office came and sorted it out...... It must be remembered that all this time I am having to go back and forth, wasting time.... A few services later I noticed that the back springs were broken on the one side. These were replaced only to find that the springs on the other side also were broken. At 56000 km the turbo blew and the motor was replaced, or so I was told at the time, only to find out that it was just the Block and the Turbo..... On later inspection I found that cover plates were missing, bolts were missing and some stripped and even injector clips broken, nothing that one would notice at a glance. The pipes leading to the heater box have all corroded, so much for the coolant Ford uses. At 155000 km the glow plugs went and it went in for repairs. They replaced a water bottle that was not defective yet they said it was, lied as usual. They replaced a turbo Pipe which was not defective and this whole bill came to R 12 000.00 give or take. When I picked up the vehicle and got home I noticed they had not filled the new water bottle, I wrote to them and did not even get a response. Very soon after as in a few days the motor started smoking and this was because it over heated due to lack of coolant, which of course Ford denies even after presenting photo proof..... Once again a bunch of liars. They offered me three quotes to repair the motor that they damaged. The first was an inspection quote. The second one was to repair the head, amount R 37 000.00 and the third quote was to replace the motor of R 95 000.00, strange that the original quote to repair the turbo blown and so called motor replacement was about R 40 000.00. Ford is a disgusting and dishonest company to deal with and I would urge anyone that wants to buy a Ford, be very careful as they don’t stick to their word, their service is atrocious and they just straight up lie to the public. I will never buy a Ford again and I will encourage, in my small way, all that come in contact with me to do the same. Don’t even try getting in touch with them through their call center; you will not get more than a standard letter, e-mailed to you. Ford is a huge disappointment and I would like to publicly apologize to those people that I encouraged to buy a Ford Product. Possibly I should have heeded the following before buying a Ford: “Why is Fords Badge not round and rather squashed and oval shaped? Because the number of times you have to open and close the bonnet has squashed the Logo”. Another Quote given to me: FORD stands for: “First On Rubbish Dump”. I would never have believed this 10 years ago?
0 replies
98 months ago
Disgusting company to deal with for both service and quality.
I bought a pair of sunglasses from them when they had a stall in Eastgate. Within wearing them 4 or 5 times the arm broke where the rubber connects to the plastic. Contacted them and they sent me a new pair. Those also broke at the same place and I was asked to go to their offices to choose a new pair and to bring the broken ones, which I duly did. Needless to say nobody was there to meet the appointment arranged. I wrote to them again and said I had dropped of the broken glasses and when could I collect the new pair or get my money back. The answer I got from a very rude arrogant individual when asked the question was "that was my problem"? I have since written to them and I have got an e-mail back saying they owe me nothing, this was from that same arrogant rude individual. My suggestion to anyone out there wanting to buy sunglasses is dont buy their brand, they sell **** that they will not return on the basis of bad quality.
0 replies
102 months ago
Scam
I bought the test pack and then they started deducting from my account without permission. I think they are a scam company. Don't touch them.
0 replies
111 months ago
Customer Service
<p>I requested a quote for an installation on the 3/01/2017, got the quote on the 4/01/2017 and replied the following day for them to install the required devise. To date they have still not done the installation and after repeated e-mails and calls to the offices I still have got nowhere. Their customer service sucks?????? You cannot get to speak to a manager nor anyone that has logic, once again "Call Centres"??????</p>
56 replies
135 months ago
My Deposit Refund
I took a room at Oasis Lonehill as a permanent resident last year 2014 mid month September..... I was promised Wifi and Dstv and access to a restaurant where I could order meals...... I did not get Wifi till after a month and a half and the Dstv did not work correctly, the restaurant was regularly out of stock of what I wanted to order and the service was terrible. I gave them notice mid month November 2014 stating my intention to leave by end of December 2014. I requested Ziad to check the room as I was moving out mid December but had paid for the full month. He sent me a letter of clearance and told me that he would pay me back my deposit end of December 2014 or 2nd January 2015..... To date I still have not received my deposit and he is blaming the agent saying that the agent is liable to pay back the deposit...... I really am not interested in their internal disputes and just want my deposit back. I would further caution anyone else to really take care of renting at Oasis as they do not follow the agreement that I had to rewrite for them as the original from the Agent was total rubbish?
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
1 (10%)
1 Star
9 (90%)