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Paula M
Active since Sep 2022
12
Reviews
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Reviews
12 reviews2 months ago
I want my money back
****ty service I logged a refund 6 months ago till today I haven’t been refunded. I paid through Apple Pay, these stupid agents keeps on saying refund has been processed it will appear on Takealot credits but nothing . I want my money it’s mine I want it. Is this your new way of ****ming people in taking their money and not processing a refund???? No wonder you cancelled your call centre I want my moneyOrder #192858723
0 replies
4 months ago
****ty service I want my refund back it’s my money
I returned an item on the 1st of November 2025 till today 9 December I still haven’t received my refund I paid via eft and they don’t refund eft I don’t understand why ****ty service No call centre to assist nothing Takealot is a big company but ****ty with refund RFN-gnpw-yjmz RFN-cmbv-myj5 I want my money back I returned your item which was falsely advertised I want my money back
0 replies
6 months ago
****ty service
****ty service I received 1st discovery increased my premium without calling to inform me 2nd I've been trying to link my daughter to a GP from the 6th of October up until today the 23rd of October nothing has happened. They keep on telling me that they need to escalate to backdate and that takes up to 2 working days, from the 6th to the 23rd it's beyond 2 working days and yet month end you will be debiting a premium and on the other hand I have to pay cash for every GP visit Whats happening with discovery 😡😡😡😡😡😡😡😡😡
106 replies
12 months ago
****ty service
nedbank debited twice for my loan instalment that time i am on track, ive never missed a month. i called the customer care, they told me that they have processed the refund but they refused to give me the call log reference saying that the system has not generate a ref for refund. its been 3 weeks since they said the refund is processed but nothing came to my account. R5000+ taken and the consaltant said someone will call me but nothing. when i call, they hang up my calls. is this proper business practice to clients? this is a ****ty service i want my money back
0 replies
21 months ago
Shiiiitttyy service
The protea gardens branch has a ****ty service👎🏽👎🏽👎🏽👎🏽 Thabelo Tshikombiso thabelot@nedbank.co.za is full of ****. We came to the branch to reinstate our funeral stockvel account and submitted everything. Stephen from stockvel account department advised that the details captured were incorrect. We can and updated the details, he then advised that we need to change the signatory as he is over the age of 65. With that instruction when we went to the branch again she gave us attitude and said we need have an appointment to update the signatory while someone from stockvel account instructed her that we change the signatory. Such a ****ty services as if we never initiated everything with her now we have to start afresh and explain to the next person to assist us. The protea gardens branch has a very poor service from everyone
0 replies
28 months ago
****ty service, my fibre has been down for 4 days now
my fibre has been down for 4 days and the call center seems to be not helping. at 1st they told me there is an outage but no comms were sent to me about the outage and now no internet service for 4 days but nothing is being done about it. Mweb is a ****ty service i cant wait for my contract to end so that i can go to another ISP becasue this is not working out for me. I work from home and i get a lot of down times where i have to buy data mind you the apps that i use for work consumes a lot of data that is why i opted for fibre. im basing paying all the months for a lot of downtime. people should run away from Mweb as they provide ****ty service
0 replies
29 months ago
20246706 --- False information from sales person Tyson
You deserve 0 starts. COMPLAIN........................... I joined the in 26 October 2022 membership number: where the sales person was Tyson with cell number 0725507479. He sold me a product of R250 per month and I never had a choice to choose the contract terms. He explained to me that I will be paying R250 every month. throughout the process he explained some of the things to me and at that time I didn't have the time to read throughout the contract terms and conditions as he mentioned that it will only take few minutes for everything and there was no time to read and he was busy explaining. I had few questions which he did respond to me but today I am hearing a different story when it comes to me cancelling the membership. I did ask him about the cancellation fee and he advised that it is 10% of the remaining months of my installments for example R250 x 12 Months = R3000 then 10% of R3000. Because i did not have much time to go home and read the contract and he was responding to all the questions that i asked him and I believed i could cancel at any time with the explained example of how the cancellation would work. He basically **** for the cancellation and I wont be liable of his lies Basically I signed up for the membership with false information provided to me. This shows how the sales people sell false information to us because When I asked Tyson about the cancellation fee, he was supposed to disclose to me that when cancelling, the discount does not apply. But now that I am cancelling I am being told that. Sales sold me false information. All the stuff does not have visible name tags in order to recognize them. I was at the mall and I asked one of the sales person about the cancellation fee and he advised me to go to the branch and file for cancellation. I then asked him about the penalties, he asked me about my current installment and I told him it is R250. He then said to me take R250 and multiply by the number of remaining months and on that total amount calculate 10% of it. total was R3000 the the remaining months is 12, he said it will be around R300. This month around the 14 to 16 November I went to the Lenasia branch to submit my cancellation and I was assisted by Keenan at the reception. I filed the cancellation and also asked him about the cancellation fee, he said it is 15% of the total of the remaining months he asked me how much i am paying and then checked how long I have been on the membership and said it should be around R300. he advised that someone from the cancellation team will contact me and give me the correct figure. Ok I filed the cancellation and left. 20 Nov I received a call from Cecelia regarding my cancellation. she then informed me that I am liable of paying R1500 cancellation fee which also include the discount. I then went to the branch because we didn't understand each other and I needed clarity because I was told of 10% of my remaining installment months by Tyson. The other sales person which I don't recall his name but I can point him out when I see him, he also told me the same as Tyson, 10% of R3000. at the reception also I was told, 15% of the number of remaining months it should be around R300. There is a lot of false information provided to me from the day I signed this contract. and I did ask about the cancellation clause and Tyson said, it is 10% of the remaining installment amount months. meaning R250 x 12 Months = R3000 then 10% of R3000. Please inform the sales people to sell us a product with full information not a product full of lies. Please note that I want to cancel my membership with a cancellation fee of 10% of my current monthly installed as advised in the sale of the membership by Tyson, the other sales person and Keenan. The 10 percent of R3000 is equal to R300. That is the cancellation fee that I will be paying.
0 replies
37 months ago
BAD SERVICE
I am completely dissatisfied with the level of service that I received from Peter masombuka cell number +27 79 480 7472 not sure about his username but if you can check with my username you can see his full details. My name is Paula Manzini username it's MAN191. I have been struggling with Peter to get my orders on time and as a results I am loosing customers because of the late delivery after I have paid my order, I will get it after +-5 to 6 weeks Right now there are orders that I have paid for already 4 weeks back but still I haven't received anything. I have asked him he told me lies after lies that he will make a solution. He is in Pretoria and I am in Soweto, it's a job to get my orders and I have a colleague that stays near him, when I ask Peter to give our Soweto orders to my colleague he says he will then next thing nothing is done. The person who recruited me has more than enough people that honey can deliver our orders directly to her. Please I need a solution because I can't work like this. I'm even afraid to place an order because of Peter If also you can't help me that means you don't car about honey as a brand, you don't care about your customers and you don't care about us. When I started Peter was always on time with my orders, but then the past few months, things have changed a lot as we struggle to get our orders on time and our customers are forever complaining. " Honey please sort out your house because we are struggling.
0 replies
38 months ago
poor service
The level of service that i am receiving it is really dissatisfying you deserve 0 star. My business banker is Vukani.Dlamini@standardbank.co.za and he has done nothing but to ignore my emails or the emails that his collogues send since he is my business banker. there are numerous issues that i have requested assistance from him with no feedback. right now i want to open an investment account, its been over 8 weeks i have sent the request, with no luck of succeeding with it. His colleague Olivia.Sedibe@standardbank.co.za and Prudence.Nkadimeng@standardbank.co.za tried to assist me, but i am still waiting for the investment account to be opened even now. 8 weeks of waiting and wanting to add a service which benefits both me and you, still failing to get assistance. I should reconsider changing my bank
56 replies
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5 Star
1 (8.333333333333334%)
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1 Star
11 (91.66666666666667%)