ZS
ZURIEL S
Active since Sep 2022
4
Reviews
0
Industries
Reviews
4 reviews8 months ago
Uber Eats ***** from clients.
Uber debited my account twice, I sent them proof of the transactions going off and they said as there is no further actions that can be taken, they will not respond, they are *****ing people's money
0 replies
9 months ago
Lies from Playstation
Playstation advertised that with the subscription service, you keep the game for life as long as you have a subscription but now they are removing games. I contacted support, and asked for the complaints team and they could not even do that. No wonder PC is the King of Hardware for gamers. The lies from PS is disgusting because we spent our hard earn money to enjoy the games they provide and they have zero respect for us.
0 replies
38 months ago
Delay on Canceling Contract but will steal extra funds
In November 2022 I requested my contract to be upgraded for their black Friday sale, in January 2023, the courier company delivers my device but I was unable to get the device because MTN could not verify my finger print. I then requested to cancel 1 of my contract and return my number to Prepaid, this was done in January 2023 because I was not going to wait 3 months again for a device . I spoke with the consultant and advised that it will 30 days to cancel the contract, we are now in March and they still did not cancel the contract but they are fine to steal in the form of the monthly debit from my account when they should only debit for my account. MTN is using the 30 days advance notice just to steal more money when they are already the most expensive self phone provider and they still have the audacity to get the consultant to phone me to do an upgrade. I gave MTN 1 more chance when I spent over 1 hour at they branch at fourways mall to check for an upgrade but they did not have the device, I then asked to change the OTP, the consultant and failed to the change because of the incompetence of the MTN Heads who allows the servers to be separate, which makes it so we can not go into the branches to ask for help, we must phone in and at the end they say give it time. So cancel the contact that is on review for cancelation for well over 30 days and refund the extra debit amount you stole when debitting the other contract which I will also be canceling when the contract is up. MTN is really run with incompetence at this point.
0 replies
43 months ago
MetroFibre Worst Internet Provider
MetroFibre is absolutely delayed, they do not know how their systems work, for multiple of weeks they have told us that our property is live for installation, then they tell us that our property is not live and now they tell us we are partially live, every time we phone they tell us that it is one of the 3 and when we give them the reference number, they say a technician will call you to set up an appointment for installation. In mid August we sent our documents to Sarita for pre order of the Fibre because we was only moving to the new property at the end of August and we knew there is a delay on capturing and the waiting time of installation, so we sent to make sure everything goes fine for installation, and I spoke with Sarita and she said they can only capture once a building is live for installation, which does not make sense because we pre ordered in August and the definition of pre order is to sign up before a product is ready, to make sure there is no delay, and is reserved for you. Then Sarita only captured on 12/09/2022, which is a month later from when we sent the documents and then they said we will have to wait another 5 working days for a technician to phone to set an appointment. This is absolutely ridiculously because we made sure to provide everything before time to make sure there is no delay on MetroFibre side and we can have it installed because I work from home and buying data gets too expensive because I have to Hotspot my phone to work. We have told the consultant's that I work from home and the importance of the WiFi is but they do not seem to realize how the modern world works and everything we do now requires internet and their work for a internet company, I also explained that my father is hospital and we need to correspond with the doctors, medical aid and family about his condition but they do not care and all they say is we will look into it, give you a call back or escalate MetroFibre needs to properly train their staff. If we was not forced to only have MetroFibre, we would have definitely moved to another Fibre company and they would have sorted it out, my previous internet provider was Vumatel and they knew the importance of customer service, I had no problem with dealing them but MetroFibre you need to be better. We need the installation to be done because I can not keep on buying data and MetroFibre needs to make some compensation.
133 replies
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4 (100%)